IF YOU ARE LOOKING TO RENT, FIND ANOTHER RENTAL AGENCY.
IF YOU OWN RENTAL PROPERTY, DO NOT USE FLORDA COASTAL PREMIER PROPERTIES AS YOUR AGENT.
Two years ago, we leased a short term (6 months) rental unit in Palm Coast, FL. The rental agency was Florida Coastal premier properties, previously called East Coast premiere properties. When we first saw the unit, we were awed by the view and thought it would be okay for 6 months. Our 6 months turned into 2 years due to covid travel restrictions.
During that time, the agency was sold and there was a turnover in our contact person. There were 6 different contacts and we only learned who our new contact was when we kept trying to get someone to answer the phone, email, or texts.
Shortly after moving in, we realized the place had not been thoroughly cleaned before we rented...old food in the cabinets, dirty stove, stained carpets and more. The bathroom had mold, the doors to the balcony were not operable and worst of all roaches!
Whenever there was a heavy rainstorm, water seeped in under the sliding doors and we had to take care of it with towels etc. also the windows in the bedroom were so loose that we had to tape off the edges to prevent rattling and loud noise coming through during any sort of wind storm.
The initial rental contact arranged for spraying and after several visits from the pest control company, the roaches disappeared. They sent a cleaner over and she said the tiles in the bathroom needed replacing and she could only clean so much.
When we left, we were denied our security deposit back because they said it was filthy and the couch and rug had spots and a professional cleaner was needed. We never sat on the couch. It was too big for the place, and we just used it to lay our books on it.
Bottom line the rental company represents the owner, and they should have inspected the unit before renting it out and should have advised him that it need serious attention. read more