Never seeing here again ever…read more I just got surprised bill all the way from March. There's even copays stating I didn't pay. I don't remember a single time the receptionist allowed me to see the provider without the copayment and they claim I didn't in one occupation. I'm frustrated with this facility. I hope I won't get another surprise bill 2 years later from here.

I was feeling ill at Elissa Wright came right away! She tested me for flu, Covid and strep throat…read moreand eased my mind that I was negative for all. I am away from home and having that peace of mind is really important. I spoke to the NP and she assured me that I probably have allergies. I was so relieved to hear this and now I can continue my trip knowing I won't contaminate anyone.

I had a colonoscopy done at 14547 Bruce B. Downs Blvd. with Dr. David Heiman. The clinic was fine…read moreto me. It was clean and efficient. I was practically in and out. I liked that Dr. Heiman found no issues. LOL Nevertheless, my experience at this location was very positive, and I would do it again.

In the last 2 weeks one of the patient's bathrooms in the waiting area is out of order. Last week…read moreit was the men's bathroom and today it is the women's. When we arrived today for our 6:00 AM appointment we were asked to wait to check in...while the receptionist finished applying her makeup. I guess she slept in today‍

Everything went well, from the staff to the providers. Everyone is very friendly, definitely a…read moreplace you want to go and take your family to.

DO NOT USE THIS GROUP. Especially the Carrollwood office. Made my appointment over a month ago…read morefor a new patient check up. Found a lump that I really needed to have looked at. I called several other places on my insurance list, all which were booked out several months. Tampa General Medical made me an appointment with Kimberly Frack, NP. 8 days before my scheduled appointment they call to tell me that she will no longer be in the office that day and that they are cancelled my appointment. They advised me to call back and reschedule in which I was told they couldn't see me till JUNE!!! TERRIBLE customer service that they provided to a new patient to their group - and especially one that really needed to be seen.

Dr. Kumbkarni was extremely unprofessional during my visit in February 2025. I was referred to him…read moreby Dr. Patel for a biopsy of my thyroid gland. Upon reviewing my records, Dr. Kumbkarni stated that he had performed the procedure last year and refused to do it again, claiming that someone my age should not consider any kind of operation. He then left the room. It was actually one of Dr. Kumbkarni's fellow co-workers who suggested that I should proceed with the biopsy. My husband overheard the entire conversation, including comments made by his flustered assistant, who kept repeating things that were said by Dr. Kumbkarni. It's disappointing to encounter such a lack of professionalism in a medical setting, and as a result, I will not be returning to this office. Additionally, I discovered that Dr. Kumbkarni invoiced Medicare and my secondary insurance for performing the biopsy on my thyroid gland, even though it was never done. I have reported him for fraudulent billing.

Dr. Kumbkarni is a 5-star doctor…read more His office manager "Donna" ... not so much. I've been going to Dr. Kumbkarni for about a year once I was diagnosed with my condition. He is very methodical in every step and action. The first year, you can expect to go in to the office for blood work routinely (every 6-8 weeks) as he monitors your situation. Never have I felt anxiety over anything he's said, he's usually very calm and optimistic. His office manager is "sweet" - or, seemingly, but you can tell there is a snark undertone. Last week I went in for an ultrasound and bloodwork, both services provided on-site. I had my appointment rescheduled twice the week before because the technologist had to switch schedules - no problem. I received phone call (automated and real) reminders for several different times. Either way, I showed up last week in the morning, leaving my house at 8 am and arriving at the center 8:30 am - 45 minutes before my last confirmed schedule appointment. On the way to the center, I called the number to get the answering service informing me the doctor's office doesn't open until 9 am - okay, so def my appointment was at 9:15 am, right? Wrong. I get there, and I'm rushed. They complained I was late and they have to get all the patients in - I informed Donna they had rescheduled me and sent me contradictory reminders. She brushed it off and proceeded to get me in. Fine, a mix-up. No biggie. Yesterday, I was schedule for 4:30p for a follow-up. I left my work at 3:50pm, and unfortunately the part of town I work in is a bit of a struggle - high traffic, low quality infrastructure and cars. A car ahead of me in line broke down and hit the car behind it, so we all were stuck in a bit of a jam. I called the office at 4:20pm when I felt I wasn't going to make it on-time, although close by. The assistant reassured me I had a 15 minute policy, so as long as I was there before 4:45pm I'd be taken in as it only takes 15 minutes for a follow-up. I was able to finally get to the center, where parking is RIDICULOUS and most of the spots are "valet" - as if we needed to pay to be able to get medical attention!!!! anyways, I get in, I'm rushed. Donna was at the front, she notices I'm late and mentions it. I said I had called in to inform you that I was going to be late. She said "I'll have to see if they'll take you" WHEN IT WAS 4:40PM, WELL WITHIN THE 15-MINUTE POLICY. She came back and said they would. I rush inside, she said "You have to sign in.." I said "ok" and she glared at me. Really? She then asked me for my insurance ID - I said you have it.. she said " let me see your insurance ID". I replied "The lady scanned it last.." and she goes "oh, ok, you have a $35 copay" I gave her a credit card and told her "You have my secondary insurance and FSA on file" she goes.. " Oh.... well, then we'll call you in a second, you don't have a copay." YEAH, DONNA, YEAH. I KNOW THAT. Now, Dr. Kumbkarni saw me and it was great and awesome - until he opened the door and I heard Donna complain to others saying "the 15 minute rule is only a policy.. we are about to close." I am dismissed, I line up to check-out, because guess what... there are other patients still there holding up the line. HOW UNNECESSARY. Avoid this woman like the plague, Dr. Kumbkarni needs to find someone else. Everyone else is super cool here.

It's always a gamble when selecting a new health care specialist or facility, but when you find the…read moreright one, you know it immediately. After plenty of on-line searching, we found a team of doctors at a facility that looked like they would meet our needs, and we were right. USF Health Group has been very accommodating to our appointment requests, and the care throughout has been commendable. The on-campus location is convenient, easy to maneuver and valet parking is a super touch. On each occasion, we have been processed through the system very fluidly, the staff has been friendly, efficient and very helpful, and the doctors have been nothing less than amazing. After each appointment, my wife and I always comment how we feel as though we are the only patient on that day's list, how nice everyone is, how thorough each visit has been, and how clear & comfortable we are with the direction and game plan at the end of each visit. Additionally, the follow-up from each appointment has been super: information is provided, prescriptions filled, results provided and caring is crystal clear. The latest example is a call by one of the doctors yesterday that simply called to see how we were doing, if there were any questions about the visit and direction, and to wish us a Happy Thanksgiving. In my opinion, that is just amazing service by a very caring professional from a wonderful institution!

The $$$$$$ runs it. The real patients don't matter and feel it…read more It is about those with the $$$$$$. That's it.

I needed two Areas to have a CT, unfortunately I needed to schedule different days due to booking…read moreslots. When I arrived I was greeted by Tonya who was very professional. Then called back by Kourtney, technician, who saw the other CT ordered for next week. She cheerfully worked her magic and was able to complete both procedures today. She is so professional but kind and caring too. Mark is the manager and runs a very professional and clean facility. These staff members appeared very dedicated to exceeding customer expectations. I thank them very much ! I was in and out in less than an hour.

No one EVER answers the phone. I was on hold over an hour and ended up driving up there just to…read moreanswer a question. Very frustrating to say the least!!

Our eye doctor, Mamta Patel, provided excellent care. She always takes the time to explain your…read moresituation and options in a calm and helpful manner. We appreciate her care! Plus, the facility is excellent. Free coffee. Valet parking if needed. Helpful staff. Life is good with a great doctor!

Doctor Mamta Patel is all business and professional! I had a major surgery vitrectomy (not fun) but…read moreI am 8 weeks into post op and heading in the right direction! A full detached retina and a brutal surgery but I am confident my sight will return! Patel is a dynamo and I must have another surgery but I believe she is brilliant and will save my eye. I'm grateful to have her! I'm praying for God to guide her hand in the second surgery but I feel we have this together!

He fused my spine three years ago (70° spinal curve. We love scoliosis) and I could not be happier…read morewith the result. I'm not in pain anymore, I can walk a long time without needing to sit down and start sobbing in pain anymore, I'm in marching band, and I'm just really happy with how my life is now. A vivid memory I do have that was kind of.... Iffy in my opinion, was when I was in pain and sobbing before I got out of the hospital and he told the nurse to lower my dose on the muscle relaxer, while I was almost screaming in pain, Okay then. The receptionists were good, the office was tidy, it was nice, and a lot of the doctors and nurses were nice. I did feel like he was trying to dumb down everything he was saying to my mother like she was a teenager with no idea what was going on and didn't have a degree in nursing, which she felt was demeaning. But overall everything went really well with the surgery and with recovery (I did have a fall and they got me in that same day for x-rays to make sure I was okay, Cronen didn't see me but his assistant, Josh, did. He was really nice, I like him). If you go with him, nice! You do you! If you don't, nice! You do you! I just hope you get the proper care you need and deserve

Dr. Cronen lacks empathy and doesn't care enough about his patients to show up to appointments. Out…read moreof all my appointments, I only actually saw him twice. He either arrived HOURS late and I had to wait for him or he didn't show up at all. The longest I was at the office was 6 hours. I needed an MRI and he refused saying that "X-rays didn't indicate I needed one" even though my arm is going numb, which indicates a pinched nerve in my neck. All of my personal doctors agreed that the issue was my neck. Previously, the X-rays for my back didn't show anything until I got an MRI, which showed bulging and herniated disks. I don't think he actually knows what he's doing or has just given up. I hate it when someone tries to mansplain things to me and that's all he did. Find a different doctor. The front office staff are nice though.