Communication is very poor and pricing changed various times. The job was not completed and I am…read morehaving difficulty getting in contact with Chad. The lady that answers the phone and the plumber that actually came out were polite, but it appears Chad is not interested in completing the job. By the way the the change in price is always higher than what originally quoted. Chad, a person that believes in God should follow the word of god, not just quote it when it's convenient. You are unprofessional and not a man of your word. I have pictures to prove you never finished the job.

We've called on Chad twice and both times felt he and his team are the best. Quick response, great…read morework and fair prices. Highly recommend!

Owner came and did all this work for no money and wanted nothing after hearing what another…read moreplumbing company charged me for 20 mins of work his name is Nick and he is a small business and I love to promote and use small companies I highly recommend him and his business

The water line between my home and the street had two breaks and the water was gushing from the…read moreground. The Town Hall sent someone to shut off the water. First thing the next morning, Richard's sent two men to fix it. They did an excellent job, worked in 100 degree heat digging up the pipes and fixing my leak. They were there for hours and I thought the bill was very reasonable. I was so impressed with their employees, I signed up for their maintenance contract which includes both plumbing and electrical. I look forward to doing some preventative maintenance in the near future. Shirley M. Lakewood Ranch

My recent experience with Richard's Plumbing started with Kaleb, who initially identified the…read moreproblem and remarkably was able to extract several feet of roots from the pipe. Kaleb, professional and friendly, took the time to educate me about the issue at hand and provided me with a recommendation. That recommendation led to a visit a couple of days later with Cole and Gus who arrived at my house ready to tackle the issues (root intrusion, aging cast iron pipe, etc.). Cole's investigation was meticulous. Again, as with Kaleb, I received a thorough rundown of the issues and at each step of the pipe exploration he made sure I understood. Cole and Gus dug several feet of dirt to access the outside pipe, hopped up on the roof to tackle it from that angle, successfully jetted the pipe, and recorded everything, again walking me through the steps they were taking. Following this effort, we discussed options to solve the aging cast iron pipe. Cole provided me with a comprehensive proposal and quote for lining the pipe. I was very impressed with Cole's knowledge, presentation of the facts, and honesty. Ultimately, I went with Richard's Plumbing because I was so impressed with their people, their price, which was fair and reasonable, and just as important I felt instinctively, positive vibes. Cole and Gus returned (August 5) to commence work on lining the pipe. The two of them worked tirelessly and successfully re-lined the pipe, (showed me video as they recorded the newly lined pipe). Excellent across the board, I couldn't be anymore happy with their workmanship. Kaleb, Cole, and Gus, without question, are an asset to Richard's Plumbing. Words that I associate with the three of them, professional, knowledgeable, personable and down-to-earth, respectful, and an absolute pleasure to work with. I can't speak more highly of them, and when the time comes for any future work, I will be reaching out to Richard's Plumbing because I know I can trust their brand.

Plumber came to my Dad's house (93 years old and on a walker with one bathroom. Complaint was…read morecommode leaking at the floor. After 3 hours the plumber stated the flange was bad and floor would have to busted up to replace. They told my Dad he couldn't fix it today they would send someone out on Monday. I called the office and told them this was unacceptable to leave a man in this condition without a commode for 2 to 3 days. Saturday a plumber came to the house and repaired the commode and the floor flange was ok. Thanks to Josh my Dad has his bathroom back and didn't have to tear up the floor. Luckily I got involved from another state to get the issue resolved. Would not recommend or use this company again.

Tried to schedule a service to stop a leak for our condo association main backflow valve. They…read morewouldn't come out without setting up an account or someone paying on the spot. Strange way to attract business. We would be a good account for them. Found someone else who would come right out.

I had a new garbage disposal installed today by Josh. He was polite and finished the service call…read morequickly. The value was about normal.

My first experience working with the owner of Good Samaritan Plumbing was a positive one. I even…read morereferred several people to him. Since then, he had one of his very abrasive and verbally abusive employees come to our home to work on our plumbing issues. This person was very abrupt and rude to us on a previous occasion, and we had asked the owner to not send this person out to us in the future. Unfortunately, the rude abusive plumber was sent out to us once again. This time he started screaming and yelling at both my husband and myself, because we were not interested in having him fix the toilet, but replace it with the new one that we had purchased. The rude plumber almost immediately became angry and started yelling at my husband and I because we did not want to have him clean and repair the toilet as HE wanted. We hired him to replace the toilet and put in a new disposal. Since he became very aggressive and verbally abusive almost immediately, we asked him to leave. He would not leave our home, so I told him that if he did not leave, I would call the police. He then proceeded to sit out in his vehicle in front of our home, for approximately 15 minutes. My husband called the owner and told him what was going on. In the interim, I called the office and also let them know the situation. The person I spoke to, told me that this man has had several complaints and said that he would most likely be let go.The owner called me later on and apologized, but he also said that the story that the abusive plumber told him, was different than the facts I had relayed to him. He also said that he's known this man for a long time, considered him a friend, and that he was not looking forward to the difficult conversation he was going to have to have with him. I told the owner, Dave, that this is not a "he said she said" scenario, and I thought it best that we find a different plumbing company for our needs. The owner apologized again, and said that he would call us in a couple of days and set up a time for him personally to come out and perform the job that we initially hired them to do. We heard NOTHING from Dave, the owner, after that. Sadly, under the circumstances, I do not recommend this plumbing company due to their lack of professional conduct and outlandishly rude behavior of the employee they sent to our home twice now.

The team at Premiere always are professional, dependable and easy to work with on projects. I will…read morealways recommend for any plumbing need.

I called them out because I had clogged kitchen sink as well as clogged shower, however, I was…read moreunaware that I had to tell them everything I went through yelp asked me to post a picture so I posted a picture of the clog sink because the shower had already gone down when the plumber came I explained to him that's a shower was draining slow and that the kitchen sink was clogged. He snake the line on the roof told me if there were any further problems to call back the next day. The shower was still doing the same thing I called back and I was told it would be $99 for the first 15 minutes for them to come back out and I simply hung up. Definitely learned my lesson in the future. I will disclose everything before I make an appointment, I feel like this was a bait and switch.

Amazing service, super kind. And was cheaper than an average plumber. Gave me advice and how to…read moreprevent the issue from reoccurring and gave me multiple deals for near future calls if needed. Plus if something happens in 90 days he offered to come back out.

It was so refreshing having a skilled professional making a well thought out approach to a problem…read moreand charging a fair price. After getting an outrageous quote from another company, I asked Aaron to provide a second opinion to the problem and he went through a logical step by step process to determine what was actually wrong. The other company guessed at what needed to be done and quoted an insane amount. Aaron determined what was actually wrong , found a calking canister in the pipe from the original construction , replaced the seals and was able to fix it all for about 8% of the other quote. He saved me a lot of money and completed the job perfectly. We need more professionals like Aaron who are experienced , logical and reasonably priced.

We called Prestige Plumbing in when another plumbing company did a poor job. I would highly…read morerecommend them. We were very happy with the work that they did on our remodel.

Dan was helpful fixing a leak in our water heater today. We will use this service going forward…read more Thank you, Dan!