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    Florida Sports Cycle & Atv

    4.0 (4 reviews)
    Open 9:00 am - 4:00 pm

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    Broward Motorsports Treasure Coast

    Broward Motorsports Treasure Coast

    2.2
    (37 reviews)

    Have experience with the sales team, after sale service and maintenance. SA Pedro and Michael both…read moreprovided great service with excellent follow up on a warranty issue. And ST Vitold did a fine job turning wrenches.

    I'm extremely disappointed with the service department at Broward Motorsports of Hobe Sound, and at…read morethis point I'm asking for immediate action. My son's Indian Scout has been sitting there for nearly 3 months for a basic repair (front brake lever and rear brake pedal). That is unacceptable for something this minor. What's worse is the complete lack of communication. I've called multiple times, waited on hold, and was told someone would call me back--specifically Mike. I left messages and received zero follow-up. The only time we were able to get any information was when we finally reached Michael, who said the part was backordered--but then again, no updates, no follow-through, nothing. Let me be clear: delays happen. But ignoring customers does not. The level of service we received during the purchase was excellent, which makes this even more frustrating. Right now, the service department is damaging the reputation the sales team worked hard to build. At this point, I am requesting:     *    A clear and honest status update on the parts and repair     *    A realistic completion timeline     *    Consistent communication moving forward If this cannot be resolved immediately, I will escalate this further and share this experience across additional platforms. I would strongly prefer to update this review with a positive resolution--but that depends on how quickly this is addressed.

    Nihilo Concepts

    Nihilo Concepts

    4.0
    (3 reviews)

    I am only giving them a two instead of a one star because they are a good company and I've made…read moregood products in the past for me as well as my friends and customers through some of them also raise Supercross and use their product. Unfortunately, they refuse to give me a full refund on my order because they lack to specify which model their product is for on their website and generalize it as for 450 cc. Even when giving them the exact year making model of my bike, they failed to correctly create the product for specified model. Tyler and her customer service department is very rude and sharp saying I assume multiple times where I can say they assume that there are 450 cc labeled product would fit every model again a marketing sale on their end that they refuse to resolve I feel as if so they should refund me the full amount or even offer to make the correct product and send it out with no added charge and keep what I've already paid them. Honestly, I am not sure if I will ever use their products again and I definitely will be sharing my experience that only with every customer and friend that rides dirt bikes, but as well as my friends, the race Supercross but also their mechanics who I do work for as well. I will say thank you Bob for having better customer service behavior even though I am not satisfied I do appreciate how you have responded over how Tyler has responded. Hopefully this mixed up will help you guys properly and clearly label the products on your page and what models there are for versus leaving it open and unknown for assumption of the 450 cc

    I order from Nihilo often. They are on it. Can't say enough good about them. Even with custom…read moreengraving things ship same or next day.

    ARS Powersports of Fort Pierce

    ARS Powersports of Fort Pierce

    3.0
    (2 reviews)

    Service departments SUCKS. I brought a Polaris RZR 1000 with the problem of it running poorly…read more Asked them to use their Polaris Digital Wrench Computer to diagnose the problem for $110. They then gave me a $1000 bill saying the valve time was off by 3 teeth. Also, my drive belt was bad, which they showed me and it was. They never called me with a quote for doing that work. That is an issue in itself, but it gets worse. They did a compression check and said it was good, which was written on the work order. However, it is impossible to have good compression with valve time being off. Also, I knew it was not off because I checked that along with many other things before bringing it to be diagnosed. They called 4 weeks later and said it was all fixed and runs great, they also wrote that on the work order as well. I get there to pick it up and it runs the same as when I dropped it off. The mechanic, and I use that term loosely, said it ran great yesterday I don't know why it is running bad now. Left the machine there for another 5 weeks and I called once every week to check on it and the service manager, Leonard said, yes we have been working on it and he would check with the mechanic and call me back, which he never did. Finally, they told me they couldn't figure out the problem because the RZR was too modified. Which I guess a full HMF exhaust system and stage 2 Hot Cams are too modified for them. Very disappointed, I would not let them work on my bicycle. The only slightly nice thing I will say about them is that they must have agreed with me that the valve timing story was not possible, because they did take 2 hours of labor off without any fight. So it cost me $750 and two months to get a new belt. Which is a 20-minute job that I have done on the side of a trail in the past. Also, they store your machine outside in a dirt parking lot, the bike was spotless when I brought it in, and when I got it back it looked like it had been used in a war. They did not even wipe it down.

    Sales Manager Burt is excellent. Straight to the point no dancing around to get a price,…read moreappreciate his advise, experience and knowledge. He knows his stuff. Would recommend to all. Met Greg the parts manager and Eric in service. Great team!

    Florida Sports Cycle & Atv - motorcycledealers - Updated June 2026

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