I dont usually give negative reviews but I was very disappointed with my order. The arrangement I saw online was beautiful. The one that was sent to my friend was nothing in comparison. I understand that sometimes substitutions have to be made but still yet the arrangement should look somewhat similar to what is pictured on line. read more

I'm sure if you go to the store in person, it would be fine, but ordering without seeing first is not recommended. The flowers I ordered were not a thing like the picture, and were expensive. I would not have minded the expense if they had they been even similar to the picture. I emailed the shop and they did not even respond. I was highly disappointed. I really wanted to support a local business, and recommend it to all my friends in the area, but unfortunately, that won't be the case. read more

Very interesting that the six 1 star reviews that have been posted for Flowers by Jones are not "recommended" or factored in to the rating for this business. I guess the business has the power to remove ratings it doesn't like! Don't rely on Yelp for any accurate information! I posted a review yesterday which was displayed for a few hours then disappeared into the not recommended list of reviews. It was an accurate and honest review of this florist. read more

Flowers By Jones - Dead after 3 days - Florists Near Me - Rocky Mount, Virginia

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I ordered several dozen white roses in a basket for the funeral of a friend. I must say, the arrangement was absolutely gorgeous. Each individual flower had been manipulated so they all looked exactly the same, fanning out each rose to perfection. I sent them to the funeral home directly and they were prominently placed on the alter. I was so happy that they bought such pleasure to the family. I have ordered arrangements from other places in the past and have been disappointed. The manager called me the day before the delivery in order to save me some money, and then delivered an unbelievable arrangement. I sing your praises, Flowers by Jones!! My money was very well spent! Thank you!!! read more

Flowers by Jones was fantastic - I called from out of state to have them make a delivery for me, and when I found out the special day was two days earlier than I thought, they immediately changed it to a same day delivery. They were wonderful and the flowers are gorgeous. read more

Don't order Flowersfrom Flowers By Jones. I had purchased a order that was about 60.00 after delivery fees for a co workers. Flowers were delivered and the arrangement was very disappointing. This beautiful arrangement that I purchased online end up being maybe 7 flowers. I immediately called Flower By Jones to discuss my concerns and the only response I could get was I was paying for each specific flower. Apparently now days roses are 5.00 a piece because there was suppose to be 20.00 in roses in the bouquet. The lady kept telling me that I was paying for 4 roses. The lady I spoke to was very rude and ended up hanging up on me as I was still talking. After getting off phone with the company I went and looked there is only 4 roses and one lilly. I could have made this myself with Kroger Flowers and could have only paid 20-30.00. Very disappointed will not order from them again. read more

When I placed the order the lady was not friendly. I ordered Garden Parade medium size. A total of $$70 plus $. The arrangement was terrible, the recipient sent a photo. There were only 4 yellow roses (which looked old) and some gerber daisies and another small flower. The arrangement had a lot of spaces in it. I should have looked at the previous reviews before I ordered. I will never use Jones Florist EVER again. A unfriendly and "rip off" florist. read more

Ordered flowers for my Father's funeral. Flowers by Jones delivered to the funeral home the night before the service. When I saw the arrangement, every one of the five lillies were half flowers. Half of the petals were gone on each. After paying well over $100, I was not happy at all. I took pictures after the service and went in the next day to talk to them. I wasn't looking for any refund, although I wouldn't have turned it down, I just wanted to make them aware. They offered no apology, no sympathy and immediately threw the funeral home under the bus. I had no proof of who was at fault, but since this is a little town, obviously these two businesses work closely together. I would have thought that Flowers by Jones would have been a little more concerned that their product was damaged prior to their customer fully receiving it. But they didn't care in the least, they allowed me to walk out almost in tears due to their attitude. An "I'm sorry" and a caring attitude would have gone a long way and I will never darken their door again. It's Arrington's for me and everyone I can influence from now on. read more

I was very disappointed with the flowers I received from Flowers by Jones. I got a plant and by the next day the leaves were ready falling off. When I spoke to someone there I was told to water the plant which I did but the leaves continued to fall off. I was told to call back on Monday and when I asked if they would replace the plant since it was defective I was told I would have to speak to the person I had originally spoken to who had not called me back Monday and was already gone. When I pursued it with the lady I was speaking with, she gave me attitude and indicated she did not care if I went back to Teleflora and complained. Apparently they don't care if they give you a defective plant and they won't replace it. I would not recommend them and did not appreciate the attitude they gave me. read more

I ordered a dozen yellow roses for my grandmother's anniversary a couple days ago. It was her second anniversary as a widow. The flowers were so gorgeous. I was very pleased and she was quite choked up. Thank you for bringing some sun into her bad day! read more

I have used this Florist over the past few years for my parents. I live in California and wanted something reliable as my go to for Birthday's, Mother's Day, and Holidays. The quality has been good until this past St Patrick's Day. I ordered $100 arrangement. When I spoke to my parents over the weekend they said the flowers that arrived were wilted and not fresh at all. In fact they died so quickly that they tossed them in 2 days. I contacted the Florist to tell them my dissasitifaction. I asked could they send a replacement. Their response "no way". Then could I get a 25% discount next time I order? Their response "we can do 10%". Well I would assume you would want to make this right and 10% doesn't seem genuine. "That's the most we are willing to offer." I said then I would need to find a new Florist. "Sorry about that." First time the whole conversation they said sorry. Bad business practice. I would say over past few years I had spent close to a grand with them. You would think if not a replacement arrangement then a "fair" discount would have been offered. Looking for a good and fair florist? Stay away from this one. If something goes wrong, they will not make it right. read more

Terrible customer service and arrangement. We ordered the Garden of Serenity for my aunt Bonnie that passed away's funeral service. We then received a call the next day that it wasn't available we can replace the Jesus centerpiece with an angel or Mary. We decided on the angel not knowing what it would look like. The arrangement is a lot smaller in person than it is online and the angel was cheaply made the glued sequins were falling off. It even still had the price sticker of the angel on her head. I called and let the people know a man answered the phone and told me to call the Martinsville one so I called and the woman that worked there was rude for different reasons 1: I told her about the sequins and she said that's how they're made, how they come to us but she said it in a hateful tone. 2: I told her about how the arrangement looks bigger online she said they're roses (again in a rude tone). It was snapdragons and other flowers too and I said no the whole arrangement looked smaller. 3: I told her I'd leave bad reviews and post on social media and she acted like I was the one at fault. She then hung up on me. I called back and told the man in Rocky Mount about it and he apologized about her but nothing was done. It was very disrespectful leaving the price sticker of the angel on her head in the first place for the funeral. The whole arrangement was $122 and looked like a $2 arrangement. I could've went to Rose's and made one better than that but I wanted something nice for Bonnie. Unfortunately this wasn't it. read more