Ordered a dozen roses on January 27th for a delivery on February 14th (Valentine Day). Flowers didn't arrive until almost 6pm. I fell for this company last year and the same thing happened. I'm the fool - don't rely on this company for anything timely unless it's to take your money. read more

Flowers By Richard is probably one of the best places to get flowers when you are visiting the Myrtle Beach, SC area. My family lives down there now and during one of the holidays, I priced the assorted vendors of flowers and each was reasonable as this gets for such things but the delivery costs were ridiculous and they would be coming from too far away to their destination. Fortunately the folks had been here so I kept note of it and on those special holidays would call and have an arrangement sent down to them. Though Myrtle Beach is not super small, depending on where your own loved ones might be, FBR is a solid choice. They assembled a few wonderful arrangements which my Mother loved and with that being the case have guaranteed my business going forward. Give them a try. read more

Flowers By Richard - A Birthday Bouquet. - Florists Near Me - Myrtle Beach, South Carolina

The most accommodating florist Great communication The flowers I ordered were delivered on time and they were beautiful!! Don't overlook this gem! read more

I don't know why this florist only has 2.5 stars. I have received 2 bouquets from this florist this year and both were absolutely beautiful. My mother and I received bouquets from Richard's for Mother's Day and both were so full of flowers and beautiful. Because, they were coming to the same house one bouquet was pink and the other purple. and the flowers were different. This is a great florist with a courtesy delivery person. I would highly recommend this florist to anyone who asked. Jane G read more

I am a return customer because Richard's arrangements are above the average. Also, he's very Customer Service orientated and I always get what I pay for. Thank you so much Richard kind regards Michelle. read more

Absolutely terrible, stay away! I'd give zero stars if that was an option. I ordered an almost 100 dollar boquet for Mother's Day. Soon after ordering I needed to cancel the arrangement way before it was ever made, I called their phone number and also emailed. The rep told me it was cancelled and I would be refunded the amount I paid. I also emailed the email address for this florist to confirm and the email bounced back to me immediately. They don't even have a valid email address in the receipt. The order never arrived the day it was scheduled for so I thought I was in the clear and it had been successfully cancelled. However the florist then delivered said bouquet a day late even though it was cancelled. To add insult to injury, the bouquet I paid 92 dollars for looked NOTHING like the item that was advertised online. I have added pictures so you can see how off it was. Total rip off. I tried calling again to let them know this had been cancelled and they said they'd tell the florist but could not do anything while on the phone. Use at your own risk, there is nobody you can actually talk to from this florist if any issue arises. And their boquets are a complete bait and switch. read more

Flowers By Richard - A picture of the bouquet that was delivered. Looked nothing like what I paid for. - Florists Near Me - Myrtle Beach, South Carolina

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We ordered flowers for a service, when we arrived we were embarrassed!!! they were horrific!!! when we called to speak with India the manager, she blew us off, and interrupted us several times, then hung up on us. All we wanted was to speak about our issue. The owner should be totally Ashamed to have someone like India running their family owned business. Because of her, we will no longer purchase from them. India should be fired!!! read more

Wasn't a surprise seeing this store has 2.5 stars. Only giving three stars because when we walked in at closing the lady was actually very helpful and walked us through all the flowers that we needed for our wedding. She had great ideas, and seemed to know exactly what I wanted.... BUT I asked for VERY minimal flowers and got what I thought was a pretty high estimate. Went somewhere else to shop around and what this store quoted me for almost $200 a bouquet, the other store quoted me for $60 (and she said $60 was the HIGHEST it would be). I also asked for a breakdown of the quote and she would not do this... I think if I'm spending the money, I can get a quote of what it's going towards! Just seemed weird and unprofessional. (And by breakdown, I just wanted to see the cost of the different bouquets, flowers for the tables, boutonnières, and a few small extras that we decided on.... I didn't need the specific flowers.) I just needed something showing what I was about to spend $2000 on! The only feeling that o got from them not wanting to do the breakdown was that they were hiding something. read more

I ordered flowers to be delivered for Mother's Day to be delivered on May 9th. I understand this is COVID times, however if you can not provide service then don't collect money and offer a service. No delivery made (my mom really could have used the service to brighten these dark times.) Now they will not answer their 24/7 phone line. I have never dealt with a company like this in my lifetime, and I'm up there in years. read more

Absolutely horrible. Customer Service is non-existent. A one person operation pretending to be more than that. Dropped the ball on multiple flower orders with no flowers AND was extremely rude. Would never recommend. read more

Thanks for another great flower bouquet for Mother's Day. They always do great work. Highly recommended for anyone in the myrtle beach area read more

Flowers By Richard - Flowers - Florists Near Me - Myrtle Beach, South Carolina

Flowers for family funeral were much less than what was promised and well below what we paid for; excluded key components we paid for. Adding insult to injury, not much remorse from florist team. Florist tells family member that we picked a bad weekend because it was Mother's Day. Ghosh sorry our funeral timing was so bad. Would not recommend, suggest trying providers with better affinity for customer service. Hard to believe you'd get this type of service in the current competitive landscape. read more

My husband ordered my Valentine's flowers here. They were absolutely gorgeous and lasted almost two weeks. They came in a beautiful keepsake vase. read more

My mom ordered bouquets for my bridal party, she brought pictures and he showed her sample bouquets and we thought we were good. FIRST red flag - the NIGHT BEFORE THE WEDDING they call my mom, said a pipe broke in the shop and wanted her to send a picture of her invoice because they didn't know what we ordered... shouldn't the bouquets already be arranged??? The day of the wedding they delivered the tiniest most pitiful bouquets I have ever seen!! My mom and I almost wept but luckily our coordinator went to Sams to get roses to supplement them. Guys delivering had no comment and manager insisted that's what we paid for. Would NEVER recommend for a special event. read more

I used Flowers by Richard for my wedding, and I suppose it's about time that I placed a review, especially since the other review is not so positive and they really do deserve more than that. FbR put together our arrangements for the table, and all of the wedding party. We stopped by well in advance, looked at the selection, and discussed the colors and arrangements that we wanted to order. On the day of the wedding, or the day before (it was all a blur), we stopped by to pick everything up and it was all ready for us just as we had asked. They could've delivered, but we live in town and were getting married down the road, so it was no trouble for me and the guys to drive down and get what we needed. I've recommended FbR to friends, and would continue to do so for future events or just daily flower gifting. read more

I ordered a Christmas arrangement called the "Celebration Tree" for my wife via Teleflora, and I don't recall ever being more disappointed by a florist. The arrangement was delivered about 6:30 pm on the requested day, so late we had almost given up. It was supposed to be about 2 feet tall, but it was barely 1 foot. I paid over $100 for it, but if I saw it in a shop I would expect it to be at most $40. (I can't say I would have paid $40 for it because I would not have bought it.) I hate to think that I may have ordered this for a friend and never seen how poor the execution of the order was. When I complained to Teleflora, they did give me a $32 refund, but that was really not sufficient. This is especially sad to me because at one time, I would have highly recommended Flowers by Richard, but not now. read more

Popped in early on a Friday morning to get an arrangement for my mom for Mother's Day. They were great help picking out the perfect flowers for a gorgeous arrangement. Much more beautiful than anything online for a very affordable price. Highly recommend them. read more

So I have used this place at least once a year for many years and had great luck. I am not giving a bad review bc something went wrong but bc of how it is handled. I ordered mothers day flowers on 4-18 to be delivered on 5-5 (before mothers day). On mothers day (Sun) I realized my mom had not gotten them. So I called ALL day Monday and the lines were 'busy" (They have an automated system). I tried again on Tues and got two choices: 1 to order and 2 for existing orders. I pressed two but option 2 did not work. After a few tries, I called back and pressed 1. I am pretty sure I was sent to a calling center abroad (not that there is anything wrong with those) but I asked the lady if she was there in Myrtle Beach bc this was the kind of thing to do on site. She took my number and promised someone would call me back that day. NOBODY did. I called again Thurs morn and got someone in MB and explained. I told her it was a simple fix to see why it had not been delivered. I told her I expected an answer by COB on Thurs. As of Sat, I have not heard back so I will never use them again. Contacted my cc and there seems to be no charge but still terrible service. read more

Horrible, recieved tiny bouquet. Asked for fifty dollar bouqet and then asked if they had vase she said no. Show up and they add vase to price of fifty and I get a tiny bouqet with vase for fifty. I wanted to add a vase to a bouquet that was 50 not 50 total Horrible. read more

Spent 100 dollars and got a bouquet that was so small looked like Walmart did it! Called and then sent a new one, it is equally as small. They completely ripped us off. Will never use again read more

Flowers By Richard - This is what 100 bucks buys you! Pathetic!! - Florists Near Me - Myrtle Beach, South Carolina

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Awful service and customer service. Don't write many reviews but this guy was something else. Hung up on me when I called to inquire what took so long. Very rude! read more

Called Flowers by Richard in Myrtle Beach to order an arrangement for my mother's birthday. I live in AZ. They were very helpful in choosing flowers. Mom said the bouquet was absolutely beautiful with vibrant colors and an artistic arrangement. She said they were delivered by the nicest person, too. This family-owned florist knows how to deliver! I will use them again. read more

My fiance lives in Myrtle Beach and during our dating years and during our engagement, I have sent her flowers on a number of occasions and I have always been very impressed with the quality of the flowers and the arrangements I have ordered. She loves yellow tulips and they are the only florist I have ever seen who puts wire up the tulip stems so they will stay upright for a number of days. I have always received great customer service from them. They closed for a period of time maybe a year or so ago for what I was told was a family illness and during that time I used another florist in MB and they did not come close to delivering the quality flowers/arrangements that I have grown to depend on from Flowers By Richard. read more

Real disappointed Paid a lot for Flowers and what they sent was terrible. I would have paid $10 for it. Beside the case. They put pine branch pine cone and few carnations for more than $50. Never again read more

I would completely give this rating a 0 if I could!!! I ordered flowers for Mother's Day guaranteed to be delivered on Mother's Day. I was given a description of what the flowers would look like (which they say they don't do but did) and the order did not make it to her on Mother's Day. I called the 24 hour line and was told at 7pm that all delivers were done for the day. I then get a message from my mom saying that they called her at 8pm saying they would deliver them the next day. 1. It was suppose to be a surprise for Mother's Day/her birthday which was then ruined. 2. I live about 1400 miles from there so i can't just pick her up something to bring to her 3. I called the place and they said delivers did not stop until 11:30pm! 4. The flowers were just a couple of carnations for $75! The lady (India was her name) said they have been in business for 27 years which insane to me knowing how terrible my experience was. India's suggested "resolution" was to send a driver back out to pick up the flowers that were just delivered to my mom, and then refund me (who would ok that?) I would NEVER use them again to send flowers. The quality for the price was unacceptable!!! read more

I was really disappointed in the service that I received from Flowers by Richard. I ordered a bouquet for Mother's Day online but the one my mother received was very unlike the bouquet pictured on the website. Essentially, all of the expensive flowers (roses, chrysanthemums, gerbera) had been replaced by pink carnations. I was upset and showed my mother the online picture of what she was supposed to receive and she LAUGHED, that's how cheap her bouquet seemed in comparison. It looked like something bought from the supermarket. I did order the flowers a little last-minute (2 days before Mother's Day) and I can understand that they might not have had all of the flowers available, but whatever wasn't available should have been replaced with flowers of equivalent value. When I called the florist later and explained the situation, the person I spoke with refused to adjust the price of the arrangement, insisting that carnations were somehow an equivalent substitution. Really bad experience. read more