As a realtor, I frequently purchase flowers for clients, so when I drove by this florist on my way to a closing, I decided to give them a try. Unfortunately, my experience was disappointing. The shop was dimly lit, and despite three employees--two women and a man--standing around chatting, I was not acknowledged or greeted. After standing there for at least five minutes, one of the women walked toward me, and I assumed she was going to assist, but instead, she went to caress the male employee's face. At that point, I decided to leave. Customer service is key, and this experience was very unprofessional. read more

Flowers To Go/Ftg Florist - Florists Near Me - West Palm Beach, Florida

I always look up florists that are near the location that I am sending flowers. I chose Flowers to Go in the Palm Beach area, and it was my first disappointment. I ordered a middle-sized orchid, a balloon and a box of candy for a birthday surprise for my sister. The amount came to $150, which is somewhat higher than normal, but I figured this was because of the elite Palm Beach area. My first problem -- the candy was not included, and when I tried to contact Flowers to Go, I always went to voicemail with no room to leave a message. After three days, I finally got through and was placed on hold -- only to be disconnected 10 minutes later. I was NEVER able to contact the florist, and I asked my sister (the recipient of the orchid) to stop by the place and tell them she did not get the candy. She did stop by, and there was not only a lack of apology, but she also had to argue to receive the candy. It should have been taken off my charge account since my sister had to pick it up. The phone was the only communication offered on their web site -- no email and no other customer service. From the lack of communications (except to receive the money), through the rude response to their error, I do not recommend dealing with this floral service. read more

The flowers were not only late they were NOTHING like what we ordered. The picture is what we ordered and the second picture is what we received. Not even close. Looked sloppy and small and cheap and unimpressive. Go elsewhere this place has tacky miserly sad little arrangements. read more

Flowers To Go/Ftg Florist - Florists Near Me - West Palm Beach, Florida

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Beautiful... I learned about this place by receiving a welcomed surprise delivery. Flowers were beautiful so I decided to give them a little business. I have a habit of sending my mother gifts on my birthday. When out of country the most efficient way to say - I haven't forgotten about you while needing space from you asking me uncomfortable question on the day I get older - are flowers. Flowers were beautiful. But the best part was the person that delivered. He hunted down my mom when she was gather around a bunch of hens. Perfect gloat moment! She called me up to thank me with a bunch of those women praising me and complimenting the flowers. I'm totally a fan of the flowers and delivery but in house service can be a little touch and go. And whoever answers the phone might need to be retrained on proper telephone etiquette. read more

Flowers To Go/Ftg Florist - Florists Near Me - West Palm Beach, Florida

My sister sent flowers to me on February 19 for my birthday. They arrived at my home around noon. I couldn't believe how beautiful this arrangement looked! So creative and original. Today is March 2 and my flowers are still on display on my end table! After being disappointed by a national florist chain last year, I say go like local like Flowers to Go! read more

Flowers To Go/Ftg Florist - Florists Near Me - West Palm Beach, Florida

I understand the picture of flowers you ordered might not look the same but this one should put them to shame . What I got is like Really version of it. Absolutely dissatisfied. read more

Flowers To Go/Ftg Florist - Suppose to look like this ! - Florists Near Me - West Palm Beach, Florida

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I ordered these as a surprise for my mom since they offered same day local delivery for free. The rep at their store assured me they would deliver by 5p, the delivery was made at exactly 4:57pm which means there was no real effort put into getting them delivered at all earlier. And the flowers she received don't really match the ones shown on their website. I always feel companies need to under promise and over deliver in a good experience...in my opinion they did the bare minimum. read more

Flowers To Go/Ftg Florist - What she received vs. what they show on the website :/ - Florists Near Me - West Palm Beach, Florida

I stumbled upon this local flower shop one day driving back from work. I saw the "$8.99 rose special" sign and I figured I'd walk in and buy some for my living room. A lovely lady named Britney showed me around the shop and the cooler where they keep all the flowers and I said to her I just wanted something for my living room. She said "how much do you want to spend?" I said $10. She gave me the most beautiful arrangement of roses, daisies, carnations and fillers wrapped in gorgeous colorful paper and ribbon. I couldn't believe that bouquet was $10. I could tell how much thought Britney put into making this arrangement. Definitely coming back. read more

Flowers To Go/Ftg Florist - Beautiful hand picked arrangement, $10. Loved it! - Florists Near Me - West Palm Beach, Florida

Only good thing... flowers got delivered. It was lousy flowers, cheap looking, nothing like what I had ordered. Told them about it, no response back from them on why my flowers look different from what I had ordered. Flowers delivered so late in the evening. This company sucks! Look elsewhere for your flowers if you don't want to be disappointed and ripped off! read more

My buying experience and opinion only as a consumer: I patronized this company in early October 2016. I purchased a floral arrangement on -line from out of state. The flowers were for a dear friend's- mother's funeral. The floral arrangement was confirmed delivered a day late. Also, I was very disappointed in the floral arrangement compared to the floral arrangement I chose on-line. I notified the company by telephone and via email as requested of being dismayed. As of this writing , management has not responded. Would I patronized this company again? Never say never , but I doubt it. I am unable to recommend due to the flower design , late delivery and management not responding. read more

Flowers To Go/Ftg Florist - Flower delivered - flower on line - Florists Near Me - West Palm Beach, Florida

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The quality of flowers from this place is comparable to flowers you'd buy at a gas station.

They have a phenomenal selection of flowers! They're also very friendly. I highly recommend this location for your floral needs.

I was sent flowers from this business anonymously and when I called to ask who sent them this business told me "they're not allowed to disclose private information". Even though they had no problem using my private information without my permission for their own monetary gain. I told them I was only asking because of possible stalker concerns and they still denied me. Whoever sent these flowers has access to not only my personal address but my phone number and my full name. This is not the first time I've been mysteriously sent flowers from this same business as well. I find it very concerning that this business would rather work with a potentially dangerous people just for the sake of making a quick sale. How does an anonymous customer have more rights than the recipient when the recipients private information is being used for harassment. Unacceptable. read more

Debbie is absolutely Phenomenal! Debbie always delivers the most amazing flowers, & roses! The bouquets are top notch and absolutely amazing! Last week I received 2 dozen long stem red roses and was simply blown away! Thank you Debbie! Thank you Flowers to Go! read more

From Canada, I sent flowers to my sister-in-law in Century Village, West Palm Beach. She called to thank me and say how overwhelmed she was by how beautiful the flowers were. She then sent me a photo of the bouquet which was even more beautiful than I could have hoped for... just awesome ! The flowers were delivered very soon after I had ordered, and now I know where to call next time I need flowers for any occasion down in the sunshine state. Thanks ever so much. Color me a satisfied Canadian customer ! read more

I placed an order with Teleflora & they in turn used this company as their local florist. I paid for early delivery on 7/10- no flowers were ever delivered. Local florist tells Teleflora the flowers were delivered at 1;30pm- that never happened. Today my Aunt walks outside at 5:00pm to a dead pile of flowers on her door step. No one rang the bell, just left the dead flowers on her door step. Just awful. Her 75th birthday was yesterday, so non delivery on her actual birthday & then dead flowers on her door step today is reprehensible. Never dealing with Teleflora or Flowers to go going forward. read more

Flowers To Go/Ftg Florist - Florists Near Me - West Palm Beach, Florida

Oh and POOR, POOR, POOR, POOR SERVICE. This flower shop should not be in business. I ordered a plant arrangement with balloons for a 60th Birthday. I ordered them through Teleflora in which they gave the job to Flowers to go. I contacted Teleflora twice the day it was to be delivered (THE DAY OF THE BIRTHDAY AND DELIVERY) to find out when the approximate time was for delivery. They were not able to get Flowers to go to answer their phone. Teleflora stated that they would be delivered no later than 7:00 p.m.. TO SAY THE LEAST IT WAS NEVER DELIVERED. I put the instructions on the order how to get through the gate. The security guard had no record of any delivery attempt. Not only that but when someone arrives I get a text stating they are here. Now the birthday was over and still no arrangement. At 8:39 pm received a email stating the arrangement was delivered. Wow they thought they were going to keep the arrangement and the money. If that isn't bad business I don't know what is. I emailed them back asking when and where was it delivered to and what time. THEY NEVER ANSWERED ME. Then they had the nerve to text me the next morning to tell me they had a delivery to make. I just laughed my a...s off. I complained and asked for a refund. They stated it would be a 50% refund, I said absolutely not it will be the full amount. The next day Flowers to go texted me to say they had a delivery for me. I said it was suppose to have been delivered yesterday. I called them to find out when it would be here and they hung up on me so I called back 5 times and they did not answer. Teleflora stated they would never use them again but I don't trust that. They were both bad at getting me correct information so beware of both companies. They finally showed up at 6:00 p.m. the day after it should have been delivered. NEVER EVER PURCHASE FROM THIS COMPANY YOU WILL NOT GET YOUR ORDER. It ruined my surprise. I was so upset and disgusted as I ordered this a week prior. If you want something ordered and delivered in time DO NOT ORDER FROM THIS COMPANY THEY ARE TERRIBLE AND VERY RUDE. They are also spanish and could not text correctly nor speak English well. IF YOU ARE GOING TO LIVE IN THE USA LEARN THE LANGUAGE. BEWARE OF PURCHASING ANYTHING FROM THEM!!!! Oh and the plant did not look anything like what I purchased and ordered. It was so small, three little plants in it and a bunch of rocks. THEY HAVE NO IDEA WHAT THEY ARE DOING. IT WAS NOT WORTH WHAT I PAID FOR IT. QUALITY WAS CRAP!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Horrible, you guys had a deal for the same day delivery. I ordered it online and specify that my wife's job closes at 5. I called you guys and no one will pick up. I finally was able to get ahold of someone and ask them if the flowers were delivered. The lady stated oh they should be delivered soon. I replied, MA'AM IT'S 4:50, my wife leaves work at 5 pm. She told me she would call me back never did. I called the next day and asked for my refund. My wife and I are having issues already and I wanted to do something special for her. Thanks for messing it up. read more

I went online through Flower shop network and ordered a potted 6" hydrangea to be delivered to my cousin. They sent the request to Flowers to go. When the plant was delivered, my cousin called and asked me why I sent her an azalea plant! I called FSN and they referred me back to FTG. I have called FTG many times and no one answered. So I have left two messages on internal mailboxes but with no call back. The plant was $30-40 and the delivery fee was about equal. Will never so business with either again. read more

Very rude staff and old flowers. Were not professional at all. Sent old roses and gave a headache when trying to rectify it.

I purchase flowers often, not just on Valentine's Day, and after trying several local places in West Palm, I have settled on Flowers To Go because their prices are the cheapest and their flowers seem to last the longest. I always use their drivers and have not once had any problems with late deliveries which I experienced elsewhere. read more

I purchased flowers using 1-800-Flowers and Flowers To Go was the local florist who fulfilled the order. The flowers were delivered HALF DEAD and the arrangement looked absolutely nothing like the one I purchased. When we spoke with Flowers to Go they were very nasty and didn't seem to care about the problem. There is no way that any self-respecting florist would have let this arrangement leave their shop. If you are looking for a florist, look elsewhere.! read more

Quality bouquets and floral arrangements made to order. A staff, that is really friendly and helpful, as well, as willing to make suggestions for those of us in need. So, don't forget to tip generously; specifically, if you're a guy, that finds yourself in the doghouse; cause, these people have the keys to the lock and a likely way out of trouble, as well. read more

We received several arrangements of flowers for my sister-in-laws funeral and the flowers were absolutely beautiful. Flowers-To-Go customized the flowers to meet the needs of the occasion and they were well received by the family. The arrangements they put together had a beautiful array of various flowers and designed to meet this personal need. It helped to brighten the spirits of the family. They were very timely having the arrangements when they were needed- very reliable and timely. Thank you Flowers-To-Go!! The Medellin Family read more

Wow - Emmy and Robert - the owners - are the absolutely nicest people we know in the flower business, We have been their customer since they did an awesome job of providing flowers for our wedding in 2010. Their service was great and their pricing was the best we could find in West Palm Beach, FL. Oh - by the way - their arrangements are beautiful !! Dave + Cindy Doty read more

Flowers from my sister arrived today - wilted and worn. Hoping they'll look better when they fully open but suspect not. Might want to consider a "sell by" date on the flowers they use for their arrangements. I don't think these would pass the test :(. read more

Very helpful and beautiful arrangements. I honestly thought my 39$ bouquet should have been at minimum 100$ because that's the least that would be charged online at other websites. Wish I could post a pic that's how nice these arrangements are made! Thanks guys read more

I stop by Flowers to Go in West Palm Beach a few times a year to pick up flowers for my wife and daughter. I order the two arrangements in the morning and pick them up after work. Each time the flowers are created on time, and the team prepares beautiful arrangements (including customizing the one for my child) that seem to last longer than others. Every time I surprise my family and it means so much to them. Visitors to our house always compliment the flowers! read more

The flowers are nice but the customer service is awful. The whole point of flower delivery is to deliver the flowers. I just got a call today at 9:20 that they were at my gate but security wouldn't let them in. I called the main office, called them in to the gate, then called the driver back to let him know he could deliver them. He told me he was "way down the road" and left the flowers at the security booth. So on my birthday, I had to get dressed, drive to security, wait in the line at the gate, show my ID to PICK my flowers up. They somehow managed to turn getting flowers delivered into a bad experience, since I had to pick them up. read more

My experience with this florist was not good, totally UNACCEPTABLE! The flower arrangement I ordered to be sent to my sister, was an absolute embarrassment. The arrangement sent did not compare to the one in the photo, and by the written description. The arrangement actually looked unfinished. To top it off, I have written Flowers to Go, not once, but 3 times, explaining why I was so disappointed. They do not have the decency to reply and totally lack good business practice. Their listing is a joke in my opinion, they clearly DO NOT CARE and their lack of attention to my complaint confirms that. Best advice if you care when ordering flowers, DO NOT USE FLOWERS TO GO. read more

This place is terrible! I went in today and was never greeted. 3 people behind the counter just stared at me as I said hello. Very dirty looking establishment . I asked about wedding bouquets and everyone looked at me as if I spoke a foreign language. It's a very sad place. I'm not sure how they stay in business... I'm thinking it's the place people go when everyone else is busy. Won't get my money. I'll find a professional business for my wedding. read more

Received flowers as a gift & they died after 2 days. Left several messages for owner who did not respond & refused to take my calls. I was told she was too busy, but I could bring the flowers back. Wow, I should bring back the delivered flowers that were sent to us as a gift. Filed complaint with BBB. Would not recommend or use this place ever, stay away! read more

called today (christmas eve ) in the a.m. asked if they could deliver same day, because I know they are more than likely busy. they said no problem, they could squeeze me in and have it delivered today np. its now christmas day.....no flowers almost a hundred dollars wasted. first time away from wife for christmas (3 months), wanted flowers to comfort her. no call from them about being late or not showing up. unprofessional to sugar coat it. ill never go back to this place and dont reccomend it. website looks official, its just a front... read more