Kristina was an absolute pleasure to work with. She & her team went above & beyond to find the best…read morerates for us & save us almost $2000/yr on our house, RV & auto coverage compared to what we had. Thanks for your hard work & hope to continue working with you for years to come. Thanks again.

I had two issues with this company. First, after requesting a quote for auto and home insurance, I…read morewas instead pitched permanent life insurance. As a financial advisor, I'm well aware that these policies are often inappropriate for most people and come with very large sales commissions, which made the interaction feel misleading. Second, they automatically enroll you in frequent marketing text messages encouraging you to return and shop with them. There is no functional way to unsubscribe. I have called to request removal multiple times, yet I continue to receive these unwanted messages. I'd recommend an agency that's more client centered.

The whole team at Alex Baldwin State Farm is GREAT. I've dealt with several of them over the years…read moreand they never disappoint. Would highly recommend them!

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

I love working with this office!! I have stopped by numerous times with questions and they are…read morealways outstanding with their customer service. I've had to replace my windshield twice and everything has run so smoothly. Thank you, Phillip Pool's Office Your the best, In today's world that says a lot! Anita Hartman

For 10 years with this company, let's say I pay 125 bucks a month do the math on that I never had…read morean accident. I don't have any speeding tickets matter fact the one I had one but got rear ended wasn't my fault. I ask for a $25 late fee to removed and they said sorry already gave you removal for the year probably paid over $10,000 to these lames and the best they can do is give me one $25 late removal a year . Wow forget the Crip in bloods insurance companies the biggest gangsters. So glad I fought for this country that don't give a Phuck about anything but money greed is one of the 7 deadly sins.

So they lady who hit me used this insurance company so when I called in for a claim I had nothing…read morebut great experience from them. After getting there 800 number to make the claim it was fast and took less than 20 minutes to direct me to do the next step. The next day I got a email from the insurance adjuster and we got the process started. He asked me to take pics of the truck and he would give me a estimate. So this is why I took a star away. He's estimate was 2400 off then what it took to get it fixed. But overall the truck got fixed and I'm so happy it was a easy experience to get it fixed.

From the owner: GEICO offers affordable commercial auto insurance for all types of cars, trucks and vans. We also…read morecover vehicles for specialty services like towing, landscaping and construction. Plus, we can help you find coverage for your business operations and property, tailored to your company's unique needs, through the GEICO Insurance Agency. It's easy, just call 1-888-366-2970 or go to geico.com/commercial to get a fast, no-obligation quote.You rely on your commercial-use vehicles to help your business run smoothly. Rely on GEICO to keep them protected, and you'll get specialized coverage and dedicated customer service, all at a great price. We can also help you with insurance for business operations and property, too! For more than 75 years, people have trusted GEICO for their insurance needs and your company should, too. Very few insurance companies can match GEICO's reputation for expertise, great service, and affordable rates so you'll rest assured knowing your company is in the right hands. Don't settle for less than the best. Call 1-888-366-2970 or go to geico.com/commercial for your free quote and to learn more about your commercial insurance options. Give us a call today and see how much your company could save!

Imagine being a guy from crowded New York with a big road trip planned through the middle states…read moreand "flyover" region. Days before leaving, I realized I should have some paper maps for poor signal areas, and so ordered from AAA over the phone. They offered KS-OK and AR-MO. Perfect! What showed up in the mail though was KS-MO and KY-TN. I had paid a dollar each, and they sent me TWO wrong maps. I left for my trip figuring to pick up maps in gas stations or whatever, but found the Fayetteville AAA shop via a quick online search. Just after opening on a Saturday morning, they were so gracious, humorous and so forth. They got the correct maps in my hand right away and threw in one for all of the central states plus another for Northwest Arkansas that I didn't even think to request but that the young woman thought I might find useful. That map came in handy too. It was simply a fun and productive stop, and got my long road trip off in a positive way.

Tiffany came out to unlock my car. I had licked my keys in there. she was very friendly. she called…read moreand told us that she was on her way and be there in 15 minutes. So very nice of her.

Steve Smith Shelter Insurance has served our family well for over 20 years. New agent Adrian is…read morekind and patient with my many questions.

My parents had their home and auto insurance with Steve Smith of Shelter insurance for probably 30…read moreyears or more! In the past few years with a death and health problems, I have taken things over for my Mother. I have spoken with Steve and Adrian many times in the past few years. They are wonderful men to do business with. They never fail to return calls and help you with any problems. My Mother had a claim just after she had a stroke. Steve and Adrian handled everything with her friends that were helping her. I truly can't say enough good about their customer service! An outstanding business!

It is an unfortunate dealing of the universe that I chose this agency as my insurance. For the…read morelongest, I have been a State Farm customer, I was pampered with excellent customer service and unbeatable premiums, heck I even remember days in which I check my email to find that my State Farm agent sending me ways how to discount my already discounted bill (looking at you, Drive Safe and Save). However, and due to a State-to-State transfer, I had to blindly select this agent as my insurance broker, and that's when all hell broke loose. Insurance bills/cards being delivered two months after the fact (blaming the USPS as their reason), dropping the ball on updating my billing method because for some reason it got reverted to my oldest credit card "when the transfer happened", my old renter's insurance still active despite the fact I moved from that place (and the State) 3 months ago, up until last week, and this is true, Kelli from their office got mad at me (I still can't believe someone at fault still getting to be angry at a long-time customer) because as I called to see if they had my address right (because it was jotted down funny on my mailed bill), she told me "by the way, your account in closing status", and for that, I was undoubtedly furious, I had responded to all their requests with exactly what they wanted. While all of the above is "sad" funny, it really is comical that I am having to deal with this agent, as that even that I am logging in today, I found out that my Drive Safe and Save (my favorite discount) was disabled, and NO ONE from this agency even bothered to discuss that, I am guessing customer satisfaction is not what they are after. The sole reason why I still am dealing with this agency, is I want to give them benefit of the doubt, dreaming of someday getting the same standard of service I got from my Texas State Farm agent...

Very friendly and professional office staff, 100% of the time, no matter when I call or who I get…read moreon the phone there. It really does feel neighborly talking with them. I originally went to them because a friend recommended them because their rates were lower.