Kristina was an absolute pleasure to work with. She & her team went above & beyond to find the best…read morerates for us & save us almost $2000/yr on our house, RV & auto coverage compared to what we had. Thanks for your hard work & hope to continue working with you for years to come. Thanks again.

I had two issues with this company. First, after requesting a quote for auto and home insurance, I…read morewas instead pitched permanent life insurance. As a financial advisor, I'm well aware that these policies are often inappropriate for most people and come with very large sales commissions, which made the interaction feel misleading. Second, they automatically enroll you in frequent marketing text messages encouraging you to return and shop with them. There is no functional way to unsubscribe. I have called to request removal multiple times, yet I continue to receive these unwanted messages. I'd recommend an agency that's more client centered.

Disrespected & Mistreated at State Farm - Justin Ray's Office…read more Date of Incident: May 16th 2025 Location: Justin Ray - State Farm Insurance Agency 1345 E Henri De Tonti Blvd Suite B, Springdale, AR 72762 As a Black woman seeking clarity about an inaccurate quote I received from this office, I was met with clear microaggressions and unprofessional behavior. At 11am, I visited in person with my mother as a witness and brought a recorded conversation to calmly prove what he had originally said before discontinuing our conversation. Instead of listening, Mr. Ray dismissed me, called me rude ahain, and refused to acknowledge the facts. When I asked who I could speak with to escalate the matter, he told me he had no supervisor. This experience was humiliating and upsetting, especially given I was respectful throughout. It's unacceptable for a customer, specially a woman of color, to be gaslighted and silenced for advocating for herself. My mother witnessed the entire interaction! The service was poor, dismissive, disrespectful, and so deeply unprofessional! I will be switching to another agent and posting this review on every platform possible so others are aware. DO NOT come here or do business if you are of color!

We worked with Scott Shepherd and he got us our quotes very timely. Justin helped us when we…read moreactually switched. We were very happy with the with the quotes which saved us a significant amount of money over what we had been paying. The switch was easy and we feel very good about the experience. They were great.

So when you do a guardianship here in Arkansas the court requires you to get a bond to secure the…read morevalue of the estate. So when my lawyer tells me I need a bond I came here. I talked to a guy name Danny, very nice guy. It took about 30 mins to fill out all the paperwork for this bond. It was fast n I got my bond. I would recommend this place for all your insurance needs!!!!

From the owner: At Walker Brothers Insurance, we know how hard you've worked to turn your house into a home. Since…read moreyour home is one of the most important financial investments of your lifetime, you'll need proper coverage in order to keep your investment protected and provide your family with the guarantee that they'll always be safe and sound. Walker Brothers Insurance is your trusted solution for homeowners insurance. We offer coverage options that are both flexible and affordable, and will work with you on an individual basis to find a policy that best suits your needs. Our team is dedicated to providing the assurance that your family and your possessions are secure.

Scott hale is 1 of them kind of insurance agents that gets the job done and does it right I do all…read moremy insurance needs there I recommend this place to everybody who needs car ins.

Recently, I needed updates to our policy and Piper helped me both times. She is amazing. She…read moreremembers me; she can pull up my account at once; she is totally on top of all the information needed to answer my questions. Customer Service! She is on point. Thank you so much, Piper. You made my day. Twice!

We were loyal customers for 14 years. Carried State Farm for all our vehicles and properties. Our…read morecommercial roof was damaged by hail last year and they denied the claim. We even had photos and video of the storm and five commercial roofers attest to the cause of damage. We paid for the repairs out of pocket. Very disappointed in how this agency has changed. We have cancelled all our policies with them. I hope all the folks involved don't have to experience what they put us through these last 14 months.

So I've been calling around to get quotes on insurance. I called this place Monday and talked to a…read moreguy name Colby. Gave him all my information to get quotes on 4 cars 2 duplexes and my house. He was like ya give me a few hours and I'll send you your quotes to you by email. Well here it is Thursday and I've received nothing from this company. Now I know not to do business with this company. I couldn't imagine if I needed to place a claim with this insurance company if they won't even call me or email about the quotes. I'd definitely wouldn't do business with this business

Wow. Not shoving insurance and investment products in my face is such a relief. This team seems to…read morereally care about me and my family. Asking me relevant questions about what matters most to ME, and MY FAMILY. Doing their best to understand who I am, what I want and what I need. BEFORE recommending products. . . ahhhh a breath of fresh air. I highly recommend the team at Farris Insurance. I'm moving my life, auto, business, and farm insurance to Farris.

Super lousy service!!! I used them for 7 years for auto and homeowners insurance. I experienced…read moreno return calls of my voice mails, e mails, and huge delays in processing my requests over and over and over again. I complained 2 times to the owner and was given lip service. An insurance company is a provider of service for the most part, Farris Insurance delivers consistently really bad service, so painful.

I would give them zero stars if I could. I have a flood insurance policy with him that I have been…read moretrying to cancel since January 28, 2025. Yes, that is correct, January of this year. I have been given every excuse in the book from, you have to call Farmers Directly to, I will give it one more try but if I can't do it then, I will not be involved anymore. I have tried calling him on the phone to discuss this and his response to me as been "fuck off" and hangs up.

My dads policy went up on renewal. so he went in to see what could be done. they supposedly fixed…read moreit and he made his payment. the. the next bill we got was $80 then what we where told and all they said was sorry, that they made a mistake when they last explained the billing so that we had to pay that new amount. my dad told the lady that happens to be the wife of the agent to cancel, then agent came in rude telling my dad he couldn't cancel his policy until he can prove to them they got insurance else where. My dad left the office mad. called the company directly and told them what happened. they said sorry for the wrong information the agent gave us and canceled our policy. this agency are big liars and make things up to keep people from canceling. do not recommend

Here's another insurance company that never followed up with an estimate I asked for on insurance…read more It's crazy how these places just don't care if they get your business or not

From the owner: Trusted Insurance Company Serving Arkansas & Beyond…read more There are many factors that comprise your insurance. In addition to the specifics of the policy, you have to deal with the agency that services your coverage and the assistance they provide. Even the best coverage is crummy if your insurance company isn't up to par. You can get the best policies accompanied by the best service when you trust us for your coverage needs. We provide our clients with a range of insurance products. Whether you need a broker for a personal policy or larger business coverage, we are here to help you get the best value and ensure you are protected. Types of coverage we offer: Auto, Home, Human resources, Employee benefits, Business, Life, Health. Call us today for your insurance needs.