Amazing staff and care, they are very schedule driven and patient care. I was first apprehensive…read moredue to the strange schedule for someone that was not mobile, and the yells from the patient down the hall all night. But my care was amazing they wanted 3hrs of therapy per day, i mean what was i there for after all was the best thing i had and kept me going, and excited to be there when i went home I felt I would be missing the regimented plan, and I did but had visitors every day. So grateful, if one like this were to open in Bolivar i would volunteer my time for sure! Fabulous Job all. I was there for rehab after a stroke. the nurses were great, the therapists were amazing. I wish the client fmla office gal had some help she was late on the paperwork with no communication with me causing my pay for PTO to be interrupted.

This was the worst experience we have ever had. I do not recommend this place to anyone. The doctor…read moreasked me to come pickup my grandmother because she was signing herself out and it was against what they said was medically needed. He told my grandmother that he would put her out on the street. She is close to 90 years old. We have been frustrated the entire time she was here. We had no help from the caseworker until the day they told us to get her and even then it has been the biggest most stressful deal we have delt with medically. Please save yourself and your family from their stress and go somewhere else.

Beautiful building and very friendly staff. Questions are answered without nasty responses. I…read moredidn't see one person on their phone. That means focus is care centered!! My friend is there. He is getting great care with amazing therapy. He seems very pleased with the help he's getting and is making improvements every day. I worked in long term care for many years and there are no red flags so far. Call lights are answered promptly. You actually see people working!! That's a very big deal!!

The physical therapy, the occupational therapy and the speech therapy are absolutely the most…read moreamazing team ever! They help me understand about my mom and her areas of opportunities and the areas that are still weaknesses! The staff is always very welcoming with the family members and also encourages the family members to be involved. The support team that helps transfer her change her and provide care for her are amazing. We have had a couple of hiccups however they've came back and improved an areas beyond what was expected. I absolutely recommend this place 100%. My mom is getting better because of every staff member at this location thank you for all you do.

Chance is very knowledgeable, easy to work with and LISTENS to the patient. His knowledge of the…read morehuman body and the exercises or body mechanics is on point.

From the owner: Haven Physical Therapy provides you experts in recovery at a location near you. We specialize in…read morepost-operative joint replacement, workman's compensation, and back pain treatments. Work with therapists who put your goals first, help you understand the root cause of your pain, and get you back on the path to recovery.

I was placed there because everyone else was full. I missed my meds the first night because their…read morerecords showed that was in another room. My cousin asked that they correct their records and they did not. Some of the med techs would come in and only give me some of my meds. I would ask where the missing meds were and more than once they would ask me what was missing. I told them to check their records. They should know what I take. There is a part of your record called a *medication record.* Awesome for finding out what meds you are supposed to take. One med they pushed me to take and because of the side effects I told them I was NOT going to take until I talked to my doctor. When the facility MD came to my room he told me that the hospital ordered it. I have since seen my PCP and he said it was never ordered by any of the hospital staff. I am diabetic and there was no correlation 60% of the time regarding the timing of my insulin and the timing of meals. One day the nurse came in to check my blood sugar after my meal and asked did I eat my lunch because my sugar was so low. I had. Small portions and gross but I did eat it. One evening they brought in a high carb meal. I said I wouldn't eat it and asked them to bring me something else. They said they would and they didn't. I asked that they find someone to explain why I was not going to eat that night or tell me the nearest restaurant and I would take a cab for a decent meal. They did at that point bring me 2 cold boiled eggs and 2-4 oz containers of full sugar yogurt. A grand total of 260 calories. I told them Lean Cuisine doesn't even make meals that small. I had a friend bring me in 2 boxes of shelf stable milk after that because you have to eat protein in order to gain your strength back. Check with Google. I thought everyone knew that. I told one of my visitors that I thought this was 3rd world rehab and started to consider leaving there with or without medical approval. Oh but wait - maybe them making patients miserable is how they get them rehabbed. At the hospital I was only able to get up with assistance. Roll through the doors at Spring Valley and instantly became independent. Simply amazing!! One night I called using the "call button" and waited 1& 1/2 hours with no answer. I picked up my phone and called in in order to get some service. Was told they were short staffed. They told me they had 1 shower for the facility. Nope. I guess I'll go home dirty. I talked to the Director of Nursing, a Nurse Practitioner from the facility, a Nurse Practitioner from my insurance company, and the doctor (who claimed that the hospital ordered a medication that they had not) and no one seemed even slightly concerned. As someone else wrote "I would give them zero stars if I could." Please - unless you are going to stay with your loved one - do NOT agree to moving them there.

I have quite literally tried calling my father at 198 times in the last 3 hours and not a single…read morereceptionist well even tell me her name so I'll send your father there if you want time to get abused beat knob and you can't even talk to them send them to Spring Valley because I've only tried calling my father a 198 times in the last 2 hours but I guess it doesn't matter and not a single person who told me their name so they can abuse my father I can call in a 198 times and still it doesn't matter because they get to beat him up and not even tell me their name as a receptionist Send your parents to the Spring Valley... ....I have only called 201 time and the front desk will not even sy her name after200 +calls

I felt like one of the"exercises" wasn't an exercise at all. It was very inappropriate, in my…read moreopinion--sexually in nature. I could be wrong but she would NEVER do this to a guy. I never went back after that.

From the owner: Performance Therapy provides rehabilitation services for all ages and abilities, including…read morephysical, occupational, and speech/language therapy.

Like most medical professionals, staff at ARC are careful not to give patients truly direct answers…read moreabout the long term prognosis for their recovery, but beyond that, my experience with the facility has been more pleasant than not. The equipment is in good shape, staff are friendly and the working spaces are clean and orderly. Appointments appear to begin on time, if not early, and minimal time is wasted in moving between exercises. No matter what ill fortune landed them there, no one is happy to be in physical therapy, but this group makes tolerable what might otherwise be frustrating and exhausting - and at the end of the day, there probably isn't a much better endorsement than that for this type of business.

I came to ARC after seeing other PTs and chiropractors for back pain following a back injury…read more Melissa truly is an amazing human and Physical Therapist! She immediately made me feel at ease with her caring and positive attitude, and she gave me hope that we would fix my back pain. Over the course of my visits she went above and beyond to come up with exercises that mimicked my own daily tasks. Melissa taught me specific exercises to help alleviate pain if I were to have a flare-up, which I still use almost a year later. I honestly looked forward to coming to my appointment every time with Melissa and Dave making therapy such a fun and comfortable environment. They always did a great job explaining things, answering my questions, and giving each person their full attention. I truly can't thank Melissa and ARC enough for such a positive experience and helping me return to normal life without any pain. HIGHLY recommend!