I noticed that most of their bad reviews is for their shuttle parking/airport services. I don't…read moreknow anything about that my review is mainly for parking while I go to the shops at Queens Crossing Mall; specifically for Newulan Restaurant. Parking for Mulan (with validated ticket by Mulan): During Dim Sum: $5/2 hrs During Dinner: Free parking, up to 3 hrs. I've parked here a few times and have never had a problem. Yes, sometimes they get very busy and you have to wait for your car. But with these rates, I'll be back. Note that regular parking rates are higher without the validated tickets by New Mulan.

It feels like they intentionally do not get your vehicle fast so that you go over the extra 1 min…read moremark to then pay for an extra hour. Then they "can't" update it even through its 1 min. It's absolutely criminal

I can see why people may or may not use this parking lot. It's a bit on pricey side plus they tap…read moreon a surcharge fee. You pay for the convenience and urgency which was my case for a medical appt. With an elderly parent. I don't use it frequently so this one time experience is not the end of the world. But NO it will not be my go to parking lot for anything else.

Flushing is very important after you use the bathroom. Trust me. It's very necessary…read more This is not a parking lot I would ever use again. In fact, I didn't want to use it in the first place but my travel companion insisted that we put our car somewhere safe - because she didn't trust the streets of Flushing and all the tow trucks that were hovering around. I assured her it was fine but eventually gave in and used this awful deck. So there were actually no spaces inside (a common problem). Once we finally got one (after about 25 mins of waiting), I found a guy getting ready to write me a ticket while I was paying. Don't worry. He will think twice about such behaviour in future. There is no sense of customer service and the pricing is double what it was the first time I used it. At least it exists, hence it doesn't get 1 star.

They charged my Apple Pay but insisted on getting paid again. Next day I got a notice that if I did…read morenot pay I will get an additional late fee charge of $54.50. I paid and then disputed the first charge with Apple Pay. It is also a nightmare to get in and out of the parking lot on a Friday afternoon. Never again.

Flushing Commons Lot 3818 Union Street, New York, NY 11354…read more Currently "Run" by metropolis. This parking experience was literally the worst parking lot experience I have ever had living in New York City . The company changed since they renovated the parking lot and I was not aware that there is a camera system installed rather than having to go through an app like the last parking company. The signage is unclear that you need to do nothing besides drive in and you will automatically start being charged. Because it was unclear we went to the guy in the booth who was literally the most unprofessional and uneducated individual I have ever interacted with. He refused to open the glass to answer a question. He sat there with an attitude, and proceeded to start cursing and threatening us when we asked him to respond. I'm honestly shocked at how this individual was hired for any job.... Following this experience when you leave the parking lot, the company sends you a survey to which I expressed my concern with the experience. But unfortunately, they never followed up, even though this behavior was completely unprofessional by any standard. I highly recommend looking for other parking lots in the area and not defaulting here because the experience is so severely poor with their customer service that I can only imagine if anything happened to your vehicle how they would treat the scenario. All of that being said for those parking here for the first time and for this company specifically , you just drive in and your license plate gets scanned and when you drive out you get charged for the time you were parked in the location (you get a text with details) which is convenient in comparison to having to use an app or anything like that but again, even with this convenience, I highly recommend staying away from this facility. Metropolis please do better with your employee training as well as your response to customer concerns because there's no point of sending a survey (having customer waste time filling it out) and then not following up on issues.

If I could rate them zero stars I would. Had signs outside advertising 24 hour event parking for an…read moreMCR concert. We park, the man confirms we come back at night and pay. We find out at the stadium they actually close at 11, and will not let us back in to get our car until 8 am with an egregious late fee. After a phone call and argument with the garage, they refused to acknowledge the false advertisements they had outaide. We had to bolt out early to make it in time to get out car.

If you can help it, DO NOT PARK HERE! They close exactly at 11 pm and they will not let you drive…read moreyour car out. They don't care. And they charge you $80 PER VEHICLE if you want to leave. On top of what you already pay for parking. The only other option would be to leave your car in the garage and get it the following morning for a fee. I didn't have a choice and had to the $80 to leave. The whole experience ruined the night since I brought friends from out of town to KTV for karaoke. It doesn't make sense to me why you have businesses open past midnight but parking closes at 11 pm. You're better off parking at another lot or on the street where you're allowed. Don't risk it with these crooks and save yourself the trouble.

Kudos to the leasing agents at Tangram -- they have truly built a great hodge podge of shops and…read moreattractions for the urban foodie family. It's like they took every single one of my family's favorite spots in the DMV in one place...I could wander this mall for hours and still not get bored. A special shout out goes to: - The Royce Chocolate Pop Up: Free samples of the best chocolate in the world. We went home with a box and it's so rich that I've been snacking on it for the past month with more than halfway to go. -Lady M Cafe: The best crepe cake spot. Purchase a whole cake or by the slice. - Muji: I spent way too much money and time here putting together my perfect planner and trying out all of their pens. - Kura Sushi: Another favorite from back home, but this time with no wait! - Gatcha - One of the biggest Japanese style arcades we have been to! My daughters were so psyched to win a little stuffed bear from the claw machine. - Kokuru Cat Cafe - I didn't get to go in because I'm allergic but we had a fun time watching them play through the window. - Potobox: Giant, Korean style photo booth with long lines!

Wow! What a mall! With small exception, this bright and colorful mall is geared to people with…read morekids, including many shops and activities that are perfectly fun. While there's the Classover Academy educational center and Goldfish Swim School, most of the other stores and vendors are gear to extract beaucoup bucks from your wallet when the children with you start making demands. That could be an enjoyable experience or a less pleasant, expensive one, depending on your situation. There's Kokoro Cat Café, PopMart character tchotchkes in a vending machine and storefront, and Gatcha arcade. For all ages, there's also Regal Theaters, a sizable food court and restaurants. On the whole, Tangram was different than any other mall I've seen in New York or the U.S. Maybe worth checking out, but if you have young ones with you, ensure you have your wallet!

A convenient surface and underground parking lot. The space is tight. The rate is not cheap,…read morecompared with other nearby garage or lots. You pay by credit card when your vehicle exits the lot. Be aware of other cars/clients here, who just don't look around when they are driving entering/exiting.

Wow after reading all of these other reviews I feel like we came out relatively unscathed. I gave…read morean extra star because it is cheap and location is convenient. Would I risk it again?... Sounds like you have better odds rawdogging a hooker. Anywho, we dropped off our car and the directions were unclear. The man just took our keys and we weren't sure if we had to wait for instructions or that was it. That was in fact just it. We came back around 2 hours and yeah it was 10 bucks. We handed a $20 and he gave back 8...?!?!? Excuse me ma'am, our stereotype says we're good at math (obviously we didn't say it like this). He says with his full chest "$2 tip". He had the audacity to decide his own tip and take it. So if you ever find yourself here, Iunno pay with fake bills or something.

They scratched my car and then used something to try to cover up the damage. When I went back to…read morethem, they refused to provide any surveillance footage to prove they had damaged my car.After calling the police, they said the surveillance camera was broken and they couldn't see it.There is no ethics in doing business.

Great and super convenient. We took the car there during a snow day and we had no problem. Also the…read moreprices are really reasonable.

parking here is a breeze and reasonably priced! located away from the craziness of main street but…read moreclose enough to make it very convenient!

Queens Crossing is right off of Main Street and Roosevelt so it's in a busy area. It's a big…read morebuilding which has a food court, restaurants and a few shops. There's also a garage underneath which makes it very convenient if you're driving. There's a good sized food court with a bunch of different places including a Korean Hot Dog place. There are at least two full service restaurants upstairs as well. As for stores, there's definitely a pharmacy and a claw arcade as well. Cool mall and it definitely reminds me of malls in Asia as well.

This review is primarily for the Hwang Kung Fu in the food court in Queens Crossing, where I got…read moresome crunchy pork tips. They were exactly what they sound like and freshly fried and perfect because I had just told my friend I was craving fried crunchy food to snack on. I also feel like Queens Crossing has been around forever and I like that they have random cute stores in here and there is also a public bathroom in the food court area. The lady at Huang Kung Fu was also very kind and good vibes, which only made my snack yummier.

I had seen this place advertised on Instagram. It was on my list on things to see. There are two…read moremalls with the same name. Make sure you go to the right one cuz I went to the wrong one initially. Three floors of shopping with escalators and lots of food too. I had trouble getting WiFi connection in the building. Great find! Parking garage available.

This is the best Chinese food place most authentic and flushing New York. It's price super cheap…read moreand cooked by professional chef from all over Asia. This is my first time visiting here, and I fell in love with the food to variety and how convenient it is to buy all these food. You can get stuff from XLB to pork chop rice and everything you could have ever think of a scene in social media I swear