After several attempts to find a contact @ Fly High and leaving a voicemailon 2/27 some answered the phone today 2/27/2026 @Fly High Towing company. He did not provide his name, but it's funny he knew what occurred when his company towed my car. I explained the damage caused by his driver when backing into the driveway with the piece that picks up the car. He got out of his truck and lifted the bar and continued to tow my nissan Murano to Miami. The driver Rene said they are not the responsible party for me to contact State Farm my insurance company, who told me to contact the the 3rd party company Agero that dispatches the trucks, and after 3 weeks of filing forms , sending pictures and talking with service reps they said the responsibility falls on the tow truck company. Today when I finally got a hold of someone on the phone who did not identify himself but told me that the driver asked me to push the car out of the driveway. That is a lie! I am 71 y/o woman and weigh 130lbs. I've had several cars towed from my driveway throughout the years in Miami and not once I have been asked for me to push the car out to the street,, The unidentified man that answered the phone at Flying High on the phone asked that I send him the pictures and see what he can do, he did not give me his name. Please be careful when using your towing service through your insurance company who may be using 3rd party dispatcher. The towing company has the right name Fly High. I am sending them the information and I will update my review at that time. At this time I do not recommend this company. read more

Complete garbage. They were assigned to tow my car by Progressive after a bad accident. Three hours later they were a no show and they never picked up their phone when inquired for status. Dont ever use these people. Imagine if your wife or daughter were waiting on the side of the road waiting for these people to show up. I'm surprised they have a 3 star rating at the time of this post. read more

Reyne was courteous and professional. He assured me that my car was in good hands. My Mazda Miata was treated with kid gloves. It arrived at the garage safe and sound. You are in good hands with Reyne ( Fly High Towing and Recovery service affiliated with USAA) Silvia K. read more

Great experience, professional and on time would def recommend to anyone looking for a tow

Reyne was so great. Friendly and professional and fast service. I'd definitely use them again. Awsome. Karen Leger read more

Reliable, friendly, professional service. Gabriel and Sergio could not nave been nicer. They were careful to make sure my car was safely secured. I highly recommend them and also highly recommended by my dealership, Ed Morse Bayview Cadillac. read more

Disappointed Gabriel could mot take passenger. I am sure it has nothing to do with having to too far away and out of local area. The call has been reassigned... and this event had been reported and noted. I am awaiting a new response. Thanks anyway. read more

I have State Farm Insurance and he was the third tow company that finally came to take my car to Jet Auto Monday 10/27/25. Gabriel was kind, helpful, pleasant and went the extra mile by fixing my undergirth of my car that i hit a bumper with and it caused it to fall down. This is a class act tow company with an honorable man who really cares. He greeted the mechanic to make sure where to bring my car and gracefully guided it to the bay where Rami my mechanic was able with ease to begin the work. The reviews with 1 star are probably from a jealous tow company wanting to steer you away from one of the most excellent company. God Is Blessing you Right Now Gabriel and Family!!! read more

Service was requested at 3:30pm, the time kept being rescheduled and no one ever showed up. They kept rescheduling up to 11pm when I finally cancelled and reached out to another tow company. read more

They called to verify my location and showed up faster than the estimated time given. Gabriel was very courteous and cared about making sure my 4x4 was towed correctly and placed it on a dolly. He dropped me off at a location so I could grab an Uber. He even called me to make sure he was going to the correct dealership. This company was recommended by my Roadside Assistance plan. Very satisfied with their prompt response and customer service. read more

The driver of this tow truck is an absolute animal, he has no regard for human life. He has passed me on the highway going over 100 miles an hour in a tow truck swerving through traffic with little to no disregard for the life of other individuals. Those are very heavy and not the most maneuverable vehicles when they lose control for that man to be driving like that, and endangering the lives of people it is an absolute tragedy waiting to happen. I would never recommend this business. I would never do any type of business with this company. Stay away from them far far away. read more

The service was fast and efficient. Highly recommend from my insurance company. They came and picked up my car and delivered it with no damages. Thank you Fly High. read more

Gabriel picked up my vehicle in Plantation and headed for mechanic in Boynton. On our way, the vehicle came off the tow ON THE FREEWAY. there was smoke everywhere. When we finally arrived at the mechanic, i asked about any damage. He claimed the damage was only done to his equipment. It was dark where he dropped the vehicle. i couldnt clearly see the damage until the following morning. The tire had been rubbed down to the mesh. when i called to tell him this information. He told me he would replace the tire with a used one and it would not be good year like the one i had, and that i would have to drive 50 miles to pick it up. You cant just replace one tire. You need to have 2 tires with the same amount of tread or it can be dangerous. This company has been in business just a few months. I would not trust Gabriel or this tow company with any vehicles. read more

horrible customer service, i work in a body shop and the driver came to drop off a car but he was AT THE WRONG SHOP even though we told Him multiple times, the owner of the car and us the body shop that this was the wrong address he still dropped it INFRONT OF OUR GATE and left. with all the towing companys out there, this is the last company you should call. try pushing the car first, itll go alot smoother than calling them. read more