Kenzie is amazing!!…read more I've gone to her a few times now and she is always so consistent. She does an incredible deep tissue massage and somehow always knows exactly what my body needs. What I really appreciate is that she remembers me from my last visit, so I never have to re-explain my problem areas or preferences -- I can just relax and know I'm in good hands. Every appointment with her is a great experience, and she's absolutely someone I'll continue coming back to. Highly recommend booking with Kenzie!

I came across this brand through an Instagram ad, and for the past two years I've been exploring…read moredifferent places to get a massage. With my anniversary coming up next week, I thought this would be a great opportunity to try a new spot and possibly bring my partner as well. I booked a 3:00 PM appointment, and shortly after finishing work, I called to see if I could push it to 3:30 PM since I was driving from Miami and anticipated traffic. Unfortunately, I did end up getting stuck in traffic, so I called again to inform them I would be late and asked if there were any later openings. When I spoke with the front desk representative, I explained my situation, but I didn't feel I was given much flexibility or understanding. The interaction felt very dry, and not the level of customer service you'd expect especially for a first-time customer who is genuinely interested in the business and even considering a membership. I was simply told that if I arrived late, my session time would be reduced and I would still be charged, with a 50% fee applying. Considering I was already paying close to $200 for a 50-minute session, this felt disappointing given the circumstances. That said, once I arrived, the experience completely changed. The massage therapist was excellent professional respectful of time, and delivered an outstanding service. The massage itself was easily a 10/10. Overall, I believe this place has great potential. My only recommendation would be for the front desk staff to be more accommodating and empathetic, especially with first-time clients. A more flexible and welcoming approach would go a long way in creating a better overall experience. Yes, the prices are on the higher side, but that's somewhat expected for the Fort Lauderdale area.

Staff is very professional and friendly. Alison did a great job, my body felt very relaxed…read more Excellent service. Recommend.

Good massage spa at market price. I had no problem as a walk-in. I did a 60 minute full body and…read morefelt much better afterward. I have chronic back problems so I often visit massage spas while traveling to mitigate the plane pain on my back.

I found this store on Google and went there with the intention of giving it a try. After the…read moreexperience, I praised it. It was really as good as the good reviews. I was very satisfied and relaxed. I will come again. Special thanks to technician Nancy for her pleasant service.

Absolutely Wonderful, best birthday gift to my 60 year old father with arthritic pain. He got a…read morefull body massage and enjoyed every second of it. The lady who worked on him was Lisa and he said she was more than great, I really appreciate this place for giving my dad -who was hesitant about massages first- and is now going back once a week :) Not only that but Michelle on Customer Service is wonderful, she answered all my questions and provided me with more knowledge. Michelle was also very patient with me and helped me reschedule around his birthday activities. Lisa, Michelle, and this whole massage building I greatly appreciate and thank you with love and the lord amen shall he bring you joy as you brought my father for not only his birthday but weeks to come!:)

Go there to get a massage. Rushed into a room and after 15 minutes someone comes in. Massage was…read moremediocre. The real issue was the masseuse, taking a photo while on top of me and then freaking out because it made a sound when doing it and then frantically tried to show me that it was just taking a screenshot of a different phone then ran out two separate times, taking calls and trying to explain about the photo then to have another different masseuse come in asking me if she wants to do my head. Very awkward and uncomfortable. The worst part about it. All my lower back has been in pain since the massage and it's been two weeks. Definitely not going back.

Very good massage at an affordable price. The therapist was…read moreprofessional and paid attention to my requests. Across the street from Embassy Suites. Very convenient.

INCREDIBLE! I have been to a lot of massage spas and it's hard to find someone good at deep tissue…read more Amy was amazing! Right when you walk in, they ask you to rate the pressure you would like for the massage from 1-6. I circled 5/6. Amy walked on my back, used hot stones, did some stretches, the whole nine. I have chronic tightness in my upper back and shoulders and feel so much relief after this massage. 10/10 you will not be disappointed!

Mannnnnnn I am so glad we chose this location! Booked a last minute couples massage on a Friday…read moreafternoon. Put I. The location and drove about 50 minutes, only to realize we put in the wrong City ‍ when I called to reschedule they were super nice and said to still come. So when putting your location in GPS, make sure you put in the address and Ft. Lauderdale. Waze sent us to Boca Ratón. Anyway the massage, top tier. My husband said it was the best he ever had and it's definitely top 3 for me. Somebodies auntie was on my back putting in WORK. Both the lovely woman working on me and the one working on my husband were really sweet and had great energy which is so important in a masseuse. That stuff transfers. They added hot stone and aromatherapy at no extra charge and I fell asleep. Not a k it to be found when I got off the table. We will definitely be back and the price can't be beat!

I went in for a 60 minute massage. It had been a while since my last massage and I needed it bad…read more Lara was doing so well, I extended it another 30 minutes. Deep tissue massage and I mean really deep. Lara was professional, pleasant and incredibly effective.

Always excellent! Conveniently located near the port. Always a professional and thorough massage…read more Table shower available if I just got off an international flight or whatever. This place is wonderful. Always delivers amazing healing. Thank you!

Money hungry people force you to tip and lie about fees to get more money out of youread more

This place is far from "amazing." The receptionist or owner left as soon as we got in. We were left…read morewith our two masseuses that barely spoke any English. We wanted to take a shower just to rinse off before our massage since we had came from the beach. They didn't understand anything we were telling them. There were so many things that went wrong that I would never go back to this place. One masseuse kept going in and out letting other clients in. No apologies and the time wasn't even extended. They both made little conversations throughout our hour massage. You don't hear any relaxing music from inside the room but mainly outside and a lot of random people passing by. The massage itself was ALL OVER THE PLACE. It felt like she was just doing just whatever, and seemed extremely lazy towards the end. Last but not least, the "suggested" tipping. The person that collected our tip gave my bf a funny face when we gave her nearly 20% (the standard tip). I don't like places that tell me how I should tip if I feel like you deserve otherwise. Overall, this place is not recommended and I would spend my money elsewhere.

One of the best massages I ever got came out feeling totally relaxed. 100% above board, totally…read morelegit no monkey business at all, which I can definitely appreciate. 100% professional I would recommend to anybody.

Worst massage place in south Florida . Extremely Rude employee, have no clue where's the spine,…read moreleft me with pain in the neck I never felt before , if there was 0 star I would put 0, negotiating the tip... stay away