Our son has ASD and we connected with Therapy Associates many years ago. We have been thrilled with…read morethe service and the team they connected us with. The therapists that visit our home multiple times a week have become family and have helped our son tremendously and, more importantly, taught us how to better support him when they are not here. We are deeply grateful for the compassion, expertise, and reliability of the Therapy Associates team. Highly recommend!

So grateful for Heart to Heart and Associates! Their team is incredibly professional, caring, and…read moretruly invested in helping kids succeed. They've helped my children set and reach meaningful developmental goals, building both skills and confidence along the way. Highly recommend to any family looking for supportive, personalized care

A wonderful place to learn & grow!!! Amazing staff!!…read more The children are a joy to work with! Great place to work!!!

This actually happened at the facility in Chester but I was told all the Kesslers use the same…read morepolicies and I can't find a way to review the Chester location. WARNING if you use Kessler for in-patient rehab for yourself or a loved one (or any rehab, as this could occur elsewhere). If the patient has joint surgery, especially hip or knee, or is otherwise at high risk of pulmonary embolism and should be wearing IPC devices (alternating pressure cuffs) PLEASE CHECK with Kessler, before agreeing to discharge there from the hospital, that they will put the cuffs on within a few hours. They accepted my family member from Morristown Medical Center, where she had the cuffs on, and their own doctor ordered that she should continue wearing them to prevent PE. But unbenownst to me, Kessler has a policy of doing a doppler before putting the cuffs on-- even if they've already been on continuously at the hosptial-- and they admitted her when they would not have technician available. They left my family member laying immobile for 15 hours without the devices and she died of presumed PE before they ever got around to it. I wrote them and asked them to change their policy to either put the cuffs on patients without doing a doppler like the hospital does or to delay admission until they have doppler technicians available-- i.e. to stop taking patients who need the cuffs and leaving them without the cuffs for longer than recommended. The president of Kessler called me today to say they'll look into it but "I'm not going to tell you if we change our policies." I have no idea if they're going to change anything. IPC cuffs can significantly reduce PE risk for immobile patients in the days after surgery. So please, DO NOT go to Kessler after a joint procedure without confirming they'll use them if the doctor says the patient should wear them. In fact, confirm IPC device use with any rehab prior to discharge if the hospital is using them and the patient is still in the high risk period. Kessler Foundation also sent a donation request addressed to my dead family member weeks after she died there and weeks after I'd written the complaint asking them to change their procedures. Addressed to the patient who died there. Asking her to send them money. The president did agree this shouldn't happen and said he would try to prevent it from happening to other people. What he did not agree to do was stop accepting patients who need IPC cuffs during times when they have no intention of putting them on.

I went to Kessler Saddle Brook after an intensive knee surgery. I had never been to an acute care…read morefacility before and did not know what to expect. I cannot tell you how pleasantly surprised I was by the care I received by every single person on my team, from the moment I arrived to the moment I left two weeks later. I can actually envision myself walking better than I have in years, thanks to the PT I received at Kessler. Special thanks to Rob and Emily, whose approach gave me confidence to push myself during daily 3 hour PT and OT sessions. Also, I appreciated the care by Ducky and Helayna, always going the extra mile to see that I was comfortable. I would highly recommend Kessler for post-op care.

Staff for the most part is very professional although I wish they would use less per diem workers…read more Those people don't know basic things like changing people into day clothes.

Severely understaffed. There are caring techs but few and far between. Management does not take…read moreaction when needed. My mother was then transferred to another facility in Ridgewood where she thrived as a result of much better management and hands in approach. I would not recommend anyone go to this establishment, sadly.

TL;DR: This program has excellent group therapy and several outstanding providers, but my…read moreexperience with individual therapy and the handling of consent and billing issues significantly detracted from my overall care. I am giving this program 3.5 stars, and I want to be clear that I would have given it 5 stars were it not for my experience with individual therapy. The group therapy component was excellent. The clinicians who facilitated the groups were knowledgeable, compassionate, and created a genuinely supportive environment. I found the group work to be meaningful and beneficial to my treatment, and I am grateful for that part of the program. I also want to specifically acknowledge Hunter and Juan, who facilitated group therapy. Both were thoughtful, compassionate, and skilled at creating a safe and respectful group space. Their groups were grounding and well-run, and they made a meaningful positive impact on my experience. I would also like to recognize Albert, who was a wonderful provider. He was attentive, compassionate, and supportive, and consistently made me feel heard and respected. My interactions with him reflected the level of professionalism and empathy patients hope for when entering treatment. Unfortunately, my experience with my assigned individual therapist, Emily Tully, significantly impacted my overall care. I entered this program during a period of significant emotional distress and was actively seeking care, support, and stabilization. In my experience, the individual therapy I received did not provide that. Throughout my sessions, I found her to be emotionally unavailable and dismissive, particularly during moments when I was vulnerable or struggling. I have participated in several treatment programs over the years, and this was the first time I experienced an individual therapeutic relationship that felt consistently cold and lacking in understanding or care. When I shared openly, I often felt met with a critical or judgmental tone rather than curiosity or support. The approach felt directive rather than collaborative, which made it difficult to engage meaningfully or feel safe expressing myself. I also want to note an experience that felt particularly discouraging. Emily was aware that I was pursuing additional treatment to supplement my care and that I would need to miss a day in the program for that reason. I was told I would be required to provide a written note for each absence, despite having already signed a release authorizing her to communicate directly with the other treatment provider. While I understand that documentation requirements may be part of program policy, the way this was communicated felt corrective rather than supportive or collaborative. This approach felt unnecessarily rigid and non-collaborative, and left me feeling unsupported in my efforts to responsibly manage my care. Additionally, I believe it is important for prospective patients to be aware of the program's laboratory practices. The program utilizes an out-of-network laboratory, with individual lab tests billed at approximately $1,500 each. I was not adequately informed of this in advance. When I expressed discomfort and clearly stated multiple times that I did not consent to assuming financial responsibility for these charges, I was repeatedly told by Emily that signing paperwork accepting financial responsibility was required. My concerns were not met with understanding or discussion, but rather with continued pressure to sign despite my objections. In a therapeutic setting, compassion, collaboration, transparency, and respect for patient consent are essential. While the group component of this program -- and providers like Hunter, Juan, and Albert -- were strong, my experience with individual therapy and the handling of billing and consent issues fell short of those standards and significantly impacted my overall experience.

Although I was initially resistant to attending a program at GenPsych, primarily because of the…read more6-12 week commitment, I am exceedingly grateful that my physician required me to enroll. Their outstanding curriculum inevitably leads to a steep and necessary learning curve in emotional regulation, mindfulness, and wide variety of critical skills that can lead a calm, balanced, and healthy life. For those of you who have experienced CBT and remain on-the-fence about this approach, I am happy to report that GenPsych moves the needle to another level and I view their CBT offerings as a program on steroids (a good thing). Additionally, the 1:1 counseling was superb as well, leading (so far) to lasting change, which reminds me of these lyrics from the musical, "Wicked," "Who can say if I've been changed for the better? I do believe I have been changed for the better And because I knew you... Because I knew you... I have been changed for good..." Choose GenPsych and be prepared to change for the better so that you can begin living your best life NOW! This group of experts will introduce you to own significance, your own self-worth, and instill healing that, for many of us, is long overdue.

I've been Dr. Park's office for 16years. Dr. Park is excellent pediatrician who is very…read moreprofessional and knowledgeable. His credentials are one of the best in this area. If I leave a message, he calls me back within 30 min. Staffs are like my family.

This is the most unprofessional people I ever experienced in my life. First, Dr Park or his staff…read morenever calls you back when you leave an urgent message for the doctor. Past weekend my family were away about 2 hours away from doctor's office so couldn't stop by so I left a message at Saturday 4:49pm because my son who is 8 months old was not feeling well. I wanted to ask him what to feed or not to feed my son. I did not hear back from him so I called back on Monday at 3pm and asked the receptionist why didn't you return my call and her reply was "yes we received your message and I was suppose to call you but we were very busy. You should have called back this morning". After hearing that respond I was so upset. They should have called back on Saturday. I did have this same experience with my older daughter but at that time we decided to give him another chance but after hearing that response I'm moving my kids to another pediatrician today. Second, dr parks office is notorious for not meeting their appointment time. If you make a 12:00pm appointment you will done at 2pm. Making us wait at least over an hour every visit. People who need a responsive doctor when they're needed, Dr park and his staff are not that people.

I am using Ivy Rehab for their pediatric speciality for my son. We had our evaluation with Elise…read moreand she was so nice and attentive. We actually have our Physical Therapies all scheduled with her right now too. Scheduling was pretty easy. If her schedule wasn't available, we did have the option to use someone else, but she was able to accommodate us, which was great since it's better for my son to have the same therapist. The front desk staff is very nice. When I originally called to make an appointment they were very accommodating. They collected my insurance information and got back to me right away to let me know they accepted my insurance (note: I called many facilities prior and not 1 was in network with mine and luckily they were here). I love that this facility is affiliated with HSS. The location itself is very clean and new. The stuff in the kids section isn't run down. So far I'm very happy with my sons therapy. We love Elise. She is very good with our son and has lots of patiences!! :)

I've had the pleasure of the service from the team at Premium Therapy for over 3 years. Katerina…read moreand her team are some of the warmest and empathetic individuals I've come across. This business is a real gem in the Inwood community. In my experience with speech pathologists their dedication is phenomenal, whether being flexible to a family's schedule to providing acute advice. In short I would recommend Premium Therapy highly to any parent. Addressing a negative review I read - Dealing with speech development issues can be a taxing event to any parent and it is very plausible for one to direct their frustration where it is unwarranted. With that said I want to put forth the following as my experience with the staff: i) the multi-lingual staff has always afforded the parents the ability to choose the language to carry out the sessions in, ii) Based on my conversations with other parents that bring their children here: The manifestation of traits that would benefit from consultation by a specialist are communicated as feedback rather than a diagnosis, and iii) ) I've never seen a child diagnosed with a condition other than a speech related matter.

My experience with Premium Therapy Speech Services was rather disappointing. I took my child there…read morebecause when I asked the pediatrician what I could do about my child's speech delay she said I should have him evaluated. After calling the first time I was promised a call back for an appointment but after a few days I had to call back myself to ask again. Communication and organization was really not great. When I took my child there, I have to admit the place looked nice and people were welcoming. Well, appearances can be deceptive. After the paid evaluation took place, I had to call three times (again !) to get a report which was useless because it didn't take into account (and admitted so) the multilingual aspect. After that bad experience I researched a little bit about speech therapy and found out that a child's vocabulary had to be evaluated by adding the words in all languages. Anyway, to make a long story short I took my child to another therapist a couple of months later and my child has progressed a lot. He started Pre-K in a bilingual school in September and his speech has improved a lot in both languages. PS : Any reviewer who claims any business is the best in the 5 boroughs either is lying or hasn't seen a lot of New York. It's fine for a pizza place but a child's speech development is serious matter.