waiting 2move no call back 1bd rm needed it takes 4ever not considerate nice placesread more

We have sold our home and were looking for a rental. There were 3 rentals we were interested in…read more We contacted several times......no response on 2. The other one we actually were given a lock box code to look at and then when I attempted to contact and express interest...I can't get a return call. I don't know what they do, but they are not responsive at all.

Best realtor I ever worked with. He was always available when I contacted him. He is very…read moreknowledgeable, kind, and professional!!

Our first home! Finding a house, getting a loan, and buying the house you want can be quite a…read moreprocess! Bob Wert is the kind of realtor who is patient and with you all the way. Super helpful!Thanks Bob! The Browns

The decision to buy a home or sell your existing one is huge! Brad is a top-notch real estate…read moreprofessional. We recently enlisted Brad to represent us in the sale of our home and the purchase of a new one. Brad helped us through the process from start to finish, and our home sold in less than a week! His knowledge and professionalism are surpassed by none! We highly recommend Brad for all of your real estate needs.

From the owner: Brad Weisman specializes in assisting his clients sell and buy residential real estate…read more I've been fortunate enough to serve sellers and buyers since 1992 in Greater Berks County and beyond. As a trusted realtor and KW owner, I ensure your business transaction will go smoothly by taking care of all the details. My philosophy is simple: clients come first. I pledge to be in constant communication with my clients, keeping them fully informed throughout the entire selling or buying process. I believe that if you're not left with an amazing experience, I haven't done my job. I don't measure success through achievements or awards, but through the satisfaction of my clients.

Well, I have a mixed review. They have their strong points and their weak points. Initially when…read morelooking for a place, it took 3-5 days and me calling back several times to get someone to call me back and set up an appointment to see the rental properties. We qualified under their terms and then put our money down for a place. They said we were approved on their end but then the owner came back and disapproved us. They never said on what grounds this decision was based. They did explain that ultimately, the owner decides. Then, Keith worked diligently with me to include texting and calling me back late in the evenings to accommodate seeing the other properties until we finally found one. What I don't understand is the following: Why requests to see a property like some others on Zillow do not have appointments we can schedule ourselves on availability. Why they wont let us put our deposit down on a home we have not seen if we know we want that home. Its cash money people haha. Lastly, when we finally found a place we wanted. they sent our documents via email which is great. I wanted to clarify something in the lease in writing but the docusign does not allow that. Since we are 2 signers, they would not accept a pdf with the added language. I was finally able to get something via email confirmation to the lease and use docusign. Another issue we had was that the home did not have a garbage disposal. They said the owner would not allow us to put one in and pay for any maintenance. Not sure why?? Makes no sense to me. These should be negotiable items. So far, I found the ladies in the office to be very pleasant. That's definitely a feather in their cap. Will update once we move in and state whether the carpets were cleaned well and the minor fixes were done.

If this is how this company treats prospective tenants, I can only imagine how they treat actual…read moreresidents. On Friday, 6/26, my partner and I scheduled a showing for Monday, 6/29 at 4:30 PM. We were specifically told that no earlier appointments were available, that we were the first people scheduled to view the apartment, and that we would likely have the opportunity to rent it. Based on that information, we both rearranged our work schedules, found coverage for our shifts, inconvenienced several coworkers, and lost income just to make this appointment. Then, just five hours before our scheduled showing, we were told the appointment was canceled because someone else had already rented the apartment. The cancellation itself was frustrating, but the way it was handled made the experience far worse. When I expressed why we were upset after taking time off work and losing wages based on the information we had been given, the Leasing Manager working on Monday, 6/29, told me they didn't understand why I was upset and that this was "just the process." If that's truly their process, it's a process that shows little respect for prospective tenants' time, commitments, or finances. A simple acknowledgment of the inconvenience or a sincere apology would have gone a long way. Instead, the response was dismissive, unprofessional, and completely lacking in empathy. Our time, our income, and the effort we put into rearranging our schedules apparently meant nothing. If you're considering renting here, be aware that even a confirmed showing may not mean much, and don't assume the company values your time the way you value theirs. There are plenty of property management companies that communicate honestly and treat prospective tenants with professionalism. Based on this experience, I cannot recommend this one.

This is the first time I used their services and they exceeded my expectation with their photo…read morequality and they highlighted certain areas of the home at 1718 Eckert Ave. Reading with out me needing to ask them. It was a very hassle free process. Highly recommend for professional and helpful service. Wilson@ Bold Realty