waiting 2move no call back 1bd rm needed it takes 4ever not considerate nice places

We have sold our home and were looking for a rental. There were 3 rentals we were interested in. We contacted several times......no response on 2. The other one we actually were given a lock box code to look at and then when I attempted to contact and express interest...I can't get a return call. I don't know what they do, but they are not responsive at all. read more

After multiple calls nothing has been addressed by this company. I really don't know what to do at this point. Perhaps I will file a case at the court house. If anyone from this company wants to reach me I can be reached at 484-269-2798. read more

I am an investor with most properties located in the Philadelphia area. Unfortunately I had The Misfortune of dealing with Tom and his team at Stout. They had my property for about 8 weeks and were not able to find any tenants for me. On a Monday I connected with the property liason and was told clearly there was no interest so far. On Wednesday morning I contacted the office to say that for now I would like to stop showings only to be told that they had a tenant already accepted, which mind you did not exist on Monday and I was told that I was not able to come out of the contract. I asked them what kind of tenant had been placed. They seemed hesitant to provide that information and once they did it was appearing to be one of the previous applicants that did not qualify. Of course they never really Outreach to me I had to be the always the one outreaching to them. I then asked to speak with Tom and again of course I had to get back on the phone to get ahold of him. This gentleman pretty much behaved like a con man and said that I must pay the one month rental fee because magically the had found a tenant when one did not exist the day before . In addition I had to pay a one month rental fee of 1695 before I could come out of the contract. Again no tenant existed but I when I stated that I would like to stop marketing of the property all of a sudden they came up with a tenant. The tenant was not given to me for review. .pretty much I was told that if I backed out the tenant could sue them. These underhanded threats and taking control of my property without advising me of any progress or the kind of tenants that they were pretty much putting in there that quote had to be put through" many Hoops to qualify" was quite alarming . I have been in the property rental business for many years. I have never seen such underhanded and unethical business practices and such obvious bait and switch tactics to collect a fee. Please stay away from this company. I hope they enjoyed the money that they have conned out of me. read more

We rented a property from stouts for over a year we were great tenants always paid rent on time and took great care of our town home. There were several issues we had with the home while we were living, basement had over 2-3 inches of water after pump never turned on after heavy rain. Took them 2 days to even come out and look, they never cleaned anything up also they said they would return with a dehumidifier never even called to follow up. House had black mold in basement when we moved out. Also when we gave our notice they asked to show the house we were more than accommodating. It been almost 30 days now ow day 26 called about condition of the house and security deposit, they said we legally have 5 days to return it or tell you anything, that's how they treat good tenants? Also you cant write a check for rent after they run your credit? We have good credit for a reason so we don't have to run a get a bank check every month like we in some section 8 housing. I'd give this place Zero stars if I could and I wouldn't rent a bicycle from them. Also when we moved out they asked if they could help us with buying a house, what a joke. read more