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    focus.upstate

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

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    3 years ago

    This event center/gym is perfectly located to accommodate a private but definitely inviting experience.

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    Shannon F.

    Thank you so much Jessica!

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    Crunch Fitness - Spartanburg

    Crunch Fitness - Spartanburg

    (15 reviews)

    Great gym overall. Front staff is awesome, the personal trainers are awesome and I've had such…read moregreat convos with all of them. My kids love the kids zone too! Now the bad--The fitness instructors need some improvement . I've had 3 interactions with them and ehhh much to be desired. The BB&T class instructor was very timid, hardly spoke except to say the move. Spin class was the least motivating class I've ever been to. The instructor (different from the first) said she was the director so I had high hopes. She started about 10 minutes late, looked at her phone almost the entire time (I think either watching the time or trying to find songs??) and again not motivating at all. Both of them would be better at being yoga instructors because that's the type of voice they used-- just calm, soft and not "high intensity." Now my last issue was yesterday when I was kicked off the treadmills. There are 2 rows of treadmills so probably 20 or so all together. There were 3 people on the treadmills who were all on one side and using the first 4 treadmills. I got on the very last treadmill in the first row. The HIIT instructor (who I figured out after) had a class going which I didn't realize and she asked me to stay off for the next 20 minutes. I thought she had people working in some intervals or something so I started on weights instead as I was watching, I noticed that no she only had those three people taking her class and did end up letting someone of her own ethnicity get on where I had been. So she shut down all the treads for her 3 people. Dumb.

    I called on Tuesday and asked if they were going to be open on New Years Day, their response was…read morethey were going to open regular hours. I got up, and was there at 4 a.m. Empty parking lot, get on website and it states they are closed all day. My question is why was I lied to by an employee? This being a privately owned Crunch, and not a franchised establishment, they have set their own hours as you can see in my last post, I only joined for the 24/7 then they take that away, and then either their employee wasn't up to speed, or she just flat out lied because she thought it amusing. Either way you have one pissed off member. My money may not mean much to you, but I will be taking it elsewhere I can assure you.

    focus.upstate - venues - Updated September 2026

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