Treats even my budget guitars like they are worth a million. Has made my every piece better than…read morenew. Nothing but respect and camaraderie from the staff at the store. Matt Brewster is truly an artisan and an artist, and deserves every ounce of praise you hear about him and more.

instantly felt like I was trespassing. please hire women for customer facing roles. adding a star…read morebecause they had nice guitars.

This is the where the best guitar techs in the world are located! I've been coming here since 2015…read moreand the work that they've done has always been top notch. Paul, Joe, and all the people that work (and have worked) here are exceptional techs and also fantastic people. They've always been honest with me and it's always been a pleasure to do business with them. I highly recommend them.

I have been a customer of Guitartech for going on 6 years now, and have experienced nothing short…read moreof superb customer service. Paul & Joe are great at what they do, and genuinely care about me as a customer, but also as a guitarist. I trust every word of advice that I am given about guitars and all things related to them. I grew so confident through my experience with them, that I had a custom guitar built by Paul. It has been an invaluable piece of my journey as a musician. Amazing place!

Very few vintage guitar shops in the world are of the same caliber as Retrofret in terms of…read moreknowledge, reputation and passion for the instruments. Yes, they have a carefully curated collection of world-class vintage guitars, basses and more, but it doesn't take long talking with the team at Retrofret to understand how much they care about the history, players and instruments. Living on the other side of the country, most of the business I've done with Retrofret is online but the few times I've visited their store was a joy and an education, talking to staff about all things vintage guitar. Plus, they do excellent repair work (Retrofret started way back as a repair shop, and still do highly skilled and even specialized repairs today). If you're in NYC, this place is a real destination.

Retrofret has an incredible selection of vintage guitars as well as highly knowledgeable staff…read more We've purchased and had repairs done here. It's always a pleasant experience. Highly recommend them if you're in the market.

Great staff, very nice selection of vintage gear, and meeting Tom was certainly a pleasure.read more

If you are looking for an acoustic guitar, especially a vintage Martin or Gibson, TR Crandall is…read morethe place for you. It is a guitar shop, in the business of selling guitars, but someone asks you what you are looking for, it's not a sales pitch. It's because he wants you to have a guitar that you will enjoy holding and enjoy playing. And you can try out as many guitars as you want for as long as you want to spend trying. And this spirit includes the other guitarists shopping there. They into talking about guitars, their own and yours, and guitar experiences.

Friendly, professional, skillful and knowledgeable service. Had a custom nut made by Andres at…read moreBrooklyn Fine Guitars. He solved the issue I described to him of my Strat's high strings making a sitar sound and notes choking a bit. I appreciate that they got it back to me in good time (1 week). Andres also did great work on a Tele that needed an overhaul; now it plays and sounds great! And more recently, he made my 53-year old Gibson L6-S play better than ever, with great attention to detail on the frets, electronics and intonation. Prices are quite fair but probably not for those on a tight budget. Highly recommended!

Super nifty shop and friendly staff- came in today randomly asking if they happened to have any…read moreconcert earplugs and they gave me some foam ones for free.

I recently took my favorite guitar, a Gibson SG, here for a setup. My band had an important show…read morecoming up, and my guitar was feeling out of whack. They set the guitar up for me just as I requested, and got it back to me the next day. It felt great. Just two days before the show, there was a huge heat wave, and my guitar started buzzing severely. I called up BL in a panic, and they said to bring it right in. They made the necessary adjustments at no charge, and the guitar felt great for our show. Great work!

I was in a crisis when my guitar was dropped and suffered a crack. After a recommendation to visit…read moreBrooklyn Lutherie was immediately pleases with their customer service. They inspected the guitar, told me exactly what needed to be done. There were no surprises or random charges. They completed it in just one day and were the sweetest humans. Kind, friendly people who care about what they do. If you have anything wrong with your guitar, I suggest you seek them out!

I'm not sure if it's fair to call this place a guitar shop. It's more of a guitar museum... that…read moresells its art pieces. If you want something very specific or mainstream, then you're better off going to a Guitar Center. Because they stuff they have here is an amazingly curated smorgasbord of rare, quirky, or otherwise vintage instruments. I stopped in just to check out their acoustic room in the back. Played some guitars, the lone banjo they had, and an acoustic bass. Then went back around to look at all their oddball guitars (in a good way). The guy manning the front desk and helping people out in between doing a guitar setup was super cool to talk to.

This is the kind of independent guitar shop we should all be so lucky to have nearby. We need more…read moreshops like this and less of the utterly devoid of character and corporate mega-store monstrosities like Guitar Center. Personalized attention, friendly and knowledgeable staff. They helped me set-up a new guitar and install locking-tuners, two things I am not confident enough to do myself. The prices are more than reasonable and the turnaround is fast.

Dan's Chelsea Guitars is near SVA in Chelsea. It's also near the old Hotel Chelsea, as I recall…read more(which has since been renovated). I just love this business. It kind of has an old school NYC vibe you don't see as much these days. The people who work there are very friendly and knowledgeable. They provide background info on any guitar you inquire about. I definitely want to go back during my next NYC visit.

I play the guitar for fun. I had my guitar for 40 years and it needed a complete tune up. I…read morebrought it into Dan's Chelsea Guitars. People are nice and friendly. The little shop has a great old Chelsea vibe unlike the big guitar store that feels impersonal. They did a great job and they were fast and reasonably priced. My old guitar is like new again and plays