Cost effective, meets the stipulated time , replaced my iPhone screen , courteous and professionalread more

From the owner: Mobile Phone, Tablets, iPad service and accessoriesread more

Rude Staff and Terrible Service. Wont recommended to buy anything in this store as their staff is…read moreignorant and don't even want to help you out. They are just there to be rude and give you a ignorant eye contact. When you need help, there is only 2 people in the shop, one in cashier and the other one is security. Have no idea where the other staff gone .

Initially great, fast turn around time but it's terrible…read more screen replacement is $150 and am pretty sure he put in iphone 11 screen in my 12. Moreover, a week after by battery which was never an issue started randomly shutting on and off, and misjudging battery left by as much as 50%. Never happened before and is going to cost a lot to fix it. Do not go.

I had been looking for a place that could unlock my HTC Wildfire for some time. This handset had…read morebeen acquired in the UK and was locked to Tesco. For some reason this was an issue with the numerous online and physical phone repair businesses that I had approached. Fone Fix in Bondi junction solved my problem. The service was fairly relaxed and didn't exactly inspire confidence. The guys delivered though and I was mighty relieved that I had the use of my beloved little smart phone again. It took a few days mind you, and I never received a text on the day I was told I would. Furthermore, as I work fairly long hours I had to wait until a Thursday to collect as this is the only day they are open until 7pm. I arrived at about 6.50pm and... closed. Highly irritating but I forgave them when I eventually had a working phone in my hand. My advice? Be quite specific about the service levels that you expect and you should be fine.

I've got my last two smart phones from these guys. Like most retail, the experience depends on…read moreexactly who you get to serve you. I've mostly had very positive experiences (though not all) - fast, efficient, friendly, knowledgeable. The only time that the service wasn't great I was in a hurry and had a trainee helping me... Argh! And the other staff weren't exactly very helpful towards the poor kid.

This store has plenty of competition as Optus, Vodafone and Allphones all have stores right next to…read morethis one in the World Square shopping centre. After deciding I needed a proper smartphone as my work Blackberry no longer cuts it - I was determined to sign up yesterday afternoon. Needless to say, I have signed up at this Telstra store. The same phone and plan was probably $10 cheaper at the competitors but having used Telstra mobile for the past decade and having no service issues - I was willing to pay for this reliability. I was tended to not long after entering the store by smiling staff as opposed to the Vodafone and Optus stores where I was left to browse phones and plans and had to get people's attention for service. So between the better customer service and carrier reputation - this store got my business this time.

These places seem to be everywhere, and ever since I went back to university I have found myself…read morecoming here more often than not. Then again, I actually needed a cable for my computer, and sure enough, they were able to oblige. Basically, this is supposed to be your one-stop electronics shop and has a huge range of stuff for the enthusiast. However, the one thing that they don't seem to have are certain batteries, though they do for their specific products. It's a bit pricey, but still pretty cool.

Super helpful staff, very knowledgeable about what they have and what customers need (and sometimes…read morehow those two things don't always align). They were honest enough to NOT recommend some of their items for my needs after learning about them, which I really appreciate it, versus selling me something I would regret buying. Kudos and thank you!