An absolute gem of a library. Gorgeous, contemporary yet with beautiful traditional touches, clean,…read moreinspiring, inviting. I loved working on my novel here. The grand reading room with the vaulted ceiling and fireplace is incredible. Good hours, lots of time to visit. I wish I lived near this place!

I love love love this place!!!!! This is one of the most…read morebeautiful libraries I've ever been to, the ambience is super nice and the architecture is just beautiful. It is a quiet place to study and do homework, until the kids show up after school, then it becomes a mess and tons of noise, it is an excellent program for the kids, but if you are looking for a quiet place then you have to be early in there. I'm a regular at this place because I really enjoy being here, I love the activities for the kids, and I enjoy the days they close late, just sometimes they do close earlier than they should.

98 steps. Not 100. I don't know why they missed this opportunity for a round number but I counted…read morethem going up and coming back down, getting the same. 98 steps. However, you can drive to the top where there is parking. If you do that, you'll miss the Jackson County Confederate Memorial that is midway on the stairs. The Historical Jackson County Courthouse is a 1913 Classical Revival structure that towers on a hill above and at the end of Sylva's main street. It has served here until 1994 when the new Justice Center opened a couple of miles away. It sat unused for several years until it was refreshed and restored, reopening in 2011 as the Jackson County Public Library complex that includes the Jackson County Historical Association, the Genealogical Society, and the Arts Council. Two stories and constructed of painted brick, it has a monumental portico at the front with large classical columns and is topped with a three-stage cupola above the central block. If you've been to Marshall NC, it does look a lot like the Madison County Courthouse. [Review 531 of 2026 - 4626 in North Carolina - 25713 overall]

All those stairs!!!! They just call to be climbed!! It's a 55 ft elevation gain…read more It's very pretty from the bottom and from the top of the stairs. Take a moment to notice the Mountain View's. It's just lovely. Don't want to climb those stairs? Don't worry you can get to the Library and Courthouse by car.

The book collection is old. Needs better collection development. One staff member is rude and bossy.read more

I am removing one star for rudeness. I had to call the other day in order to renew my books. The…read moreemployee who answered the phone was annoyed that she had to do her job. Chill- you work in a library, possibly the most stress free workplace on earth. Speaking of those books, when we originally attempted to check them out, the lady in the kids' room was rude, too. She acted like I wasn't there, and kept on talking with her friends. I could not tell if her friends were employees or patrons. She finally said that she could not check me out, and told me that I could go the self-check-out kiosk or go upstairs to get checked out. I asked her how to do the self thing, and she showed me the kiosk. I stared at it for several long seconds before telling her that I would go upstairs. Tell me: why do they need a self-check-out if they have time to endlessly yak it up and there are never more than six people in the kids' room at a time, not counting employees? Libraries should feel inviting, not alienating.

Beautiful facility. The architectural features are amazing Everything you want and need in a…read morelibrary, including free WiFi.

Cute store with a cat that is friendly with pets. There are a wide variety of books that have…read moredeals. Was able to find books that I was interested in that I had previously never heard of, including poetry. There were staff recommendations that were in a cohesive vibe allowing me to know if I will enjoy reading a similar book they recommended.

Huge variety of books. Always pleasant service. Used and new books. Atmosphere is welcoming .read more

The Friends of the Library books store is an amazing second hand book store for a town that does…read morenot have a book store. If you are a quilter, there are hundreds of quilt books and other crafting books. The staff are very helpful. They are very organized...You can find what you're looking for easily. They have large print section too and jig saw puzzles, childrens' books, cookbooks, videos and DVDS. Don't show up if you have a time crunch, you'll want to poke around.

Truly a wonderful Library. Wow! It's big, well organized, Quiet areas to study & helpful staff…read more Thank you. I use the library all the time to simply catch up on my Email, make copies of items and to just relax and get caught up with life. The staff is very helpful and considerate. So thank you!

I have a business and constantly have to go to the library for prints . They do an excellent job…read moreand are very helpful. Great customer service!

The library we usually go to opens late on Thursday so we decided to visit this one today. It's…read more not fancy, but it's a great library. The employees are incredibly nice. It wasn't super packed and that was a relief. They had a nice big table where we could lay out any paperwork. The children's area was adorable!

What an adorable local library. If you have a buncombe address, you can go to any so we opted for…read morethis one last week as it was the closest. Pleased to find an open lot, easy entrance and an adorable exterior. Lots of benches, ads for local events and wildflowers. What a library should show, in my opinion. Looks like this is a true community space we need to show love for. The staff were so welcoming and kind. We got cards here and it was simple (just have a license from the area or a license and some mail). The books were plentiful and well organized. Kids section was inviting and adorable. Overall an excellent experience.

It's everything I want in an older, outdated library. Have normal expectations and you won't be…read moredisappointed. Very friendly staff, decently stock books and rotating selections. I enjoy this library very much.

This is a library (go figure.) It's pretty small, but nice and quiet. Plenty of tables for studying…read moreor reading. Has computers, and you can also rent a laptop for an hour which is nice. Free Wifi is definitely a plus. With wifi to listen to music and a big armchair to sit in, all of my needs have been met for a prolonged afternoon of studying. I can't speak for their book/dvd selection as I mainly came here to study, but their seems to be a decent variety.

Good library and very friendly staff. Well organized and clean. Heart of the community…read more Movies, books, internet, periodicals....its all here. Special programs and guests. Really...its a great place.