Service was excellent (10+) as the selection they had in stock was so elegant and very well put…read moretogether in the store. I appreciate the value of the tux and highly recommend everyone to shop with this company. Very professional...

Wonderful men's store with jeans, shirts, ties, shoes, suits, jackets, hats, etc, and tuxedo…read morerentals. Customer service will exceed your expectations at this store!

Awesome! In my opinion this store is way better than the one in Baton Rouge. Very organized. Good…read moreselection. Friendly staff.

From the owner: Kohl's department stores are stocked with everything you need for yourself and your home - apparel…read morefor women, kids and men, plus home products like small electrics, luggage and more. At Kohl's department stores, we offer not only the best merchandise at the best prices, but we're always working to make your shopping experience truly enjoyable. From petites to plus sizes, casual jeans to cocktail dresses, and boots to athletic shoes, Kohl's has the women's and men's clothing and accessories that will keep you comfortable and stylish at any occasion. Stock up on basics for the whole family with kids clothes, or replenish your wardrobe with fresh new tees, dresses and suits. Update your home and turn to Kohl's for beautiful, versatile furniture, home decor and linens. For every family member, for every room of your home, Kohl's in Lake Charles, LA has what you need to keep you and your loved ones outfitted in style.

Josh is the man - super helpful, knowledgeable, and goes the extra mile when it comes to customer…read moreservice. Highly recommend!

Shopped here a couple times as an online customer but won't be any longer after a really bad…read moreexperience the other day. Had sent a pretty straightforward question via Instagram via shipping which was met with with a randomly rude reply, accusing me of insulting their shipping policy as well as not having shopped with them before. This transitioned into them continuing to accuse/make up things, like I was asking them to "eat the costs" of a hypothetical lost package or different insured courier. This is all coming from me not wanting them to use uninsured USPS shipping on a 700$ item piece of jewelry or "Route" which for those of you that don't know is a useless 3rd party shipping insurer. It's really pathetic how a grown adult, who handles their own social media, conducts themselves as the face of the business. Minimal responsibility taken: "oh, I read your question too early in the day", blaming anyone but themselves: "I'm having such a rough day with customer chargebacks", and worst of all, the fake apology: "I'm sorry you felt this way." Most hilariously of all, after telling me to "shop elsewhere", owner continues to message me asking about advice about how to improve certain aspects of the business. I mean, if you you want to interpret my question on your shipping policy as insulting, you may want to first modify it considering I paraphrased the written word-for-word policy as stated on the website. It's hard to support small business when people like this who run small businesses are completely oblivious how to act and continually play the victim and take zero responsibility for their actions.

Service is terrible and lady had the worst attitude I asked 2 times for help no help I spent over…read more250$ on boots last time but I'll never buy from them again

If you want the ugliest clothing selection combined with high school kids sizing only, come on down…read moreto the boot barn! Guaranteed you won't find worse selection in grown up sizing, ugly selections or higher prices anywhere between Houston and the Mississippi!

Horrible Boots, Even Worse Customer Service…read more If I could give zero stars, I would. I bought a pair of "waterproof" steel-toe work boots for over $200 from this store, and within four days, they were completely useless. I wore them in the rain--not standing in puddles, not walking through deep water, just regular rain--and my feet were completely soaked. When I brought this issue to the store, instead of owning up to selling a defective product, the owner tried to blame me. Apparently, it's my fault that "waterproof" boots couldn't even handle a light rain. After going back and forth, they finally agreed to take the boots back--but only for store credit, not a refund. Since I had no other option, I ended up getting a few pairs of jeans instead. Bottom line? Terrible boots, terrible service, and zero accountability. If you expect quality products and decent customer service, this is NOT the place to go. I won't be back, and I wouldn't recommend it to anyone.

Very poor service ladies in front never came behind the desk and the man in the back need how to…read moretalk to people I went down the road and spent over 300$ I'll never go back to that store

I had a terrible experience at this place and if I could, I would give it a zero-star rating. I…read morebrought in some stylish, clean (freshly washed clothes) to sell or exchange, but after waiting over three hours, the staff refused because of a "strong food odor." -the clothes had no sent what so ever. - They claimed the clothes weren't really cleaned, and I always feel unfairly treated and scrutinized as a Black woman at this establishment. I have friends of color who have had the same experiences and been given similar excuses by the staff, so I'm not surprised by this revelation

I can give this business NOT ONE STAR. SEE THE BOTTOM PLEASE. I HAD TO GIVE IF ONE STAR TO POST…read moreAD. It is absolutely not as advertised on the website. The website is under a business umbrella and has 4 different business that are listed. Plato's closet at 2902 Ryan Street, Lake Charles, LA 700601 is the location I am addressing. They were dishonest, said some humiliating remarks, and profiled you by age and only the beginning. The stock was horrible and very worn looking even though the website says "gently used". That would be funny if not so untrue. The clothing was faded, shrunken and VERY used looking. A complete tour of the store was done. I spend weeks going through clothing, shoes, jewelry, and scarves. ALL were neatly done. We went to the store and was turned away because our items were in plastic bags. I did not know that. I was told they would have to be in tubs or bags to be recycled. So I said I had 2 pairs of boots in my car in their boxes and asked if I could leave them. I did. I was texted about 2 hours later. Here's the kicker. I had seen a faded yellow t-shirt on display in the window. I bought that and took to the counter. I have names and texts still until now. I bought this old faded looking yellow t-shirt for $8.00. What did I get in return for the 2 expensive pair of boots. I got $4. and some change. I was SHOCKED. The young lady was stone faced. So I went home and redid all of my clothes and put them neatly in tubs that I have. I had 2 paper handle bags with scarves, shoes, a couple of hats and a few miscellaneous items. I have pictures of ALL. The jewelry was all done in separate jewelry type plastic bags and then into a larger Ziploc and all sealed, plus were all lableled on the outside of the Ziplocks. I put 3 layers of tissue paper on the top of each tub before I left them. I also told them if they would rather I break up the amount of items I had and leave them at different times I would so the amount would be less to go through. I was told no, it's fine and left them. Please view the pictures I will attach. Obviously they were mostly undisturbed. One tub had a tear in the top tissue paper and one was gone through to some extent. The final tally after going back when texted I received $42.71 cents. I WAS BEYOND SHOCKED. My clothes never see the inside of a dryer. They are hung to dry and then put in a fluff cycle. I only dry sheets, bedding and towels. SO I ASK YOU DID MY CLOTHES LOOK GENTLY WORN? Absolutely and some were EXACTLY NEW, NEVER WORN. I repeat new and never worn, never dried, were not faded and shrunken. I had been PROFILED because you are made to SCAN you DRIVER'S LICENSE THROUGH A DEVICE BEFORE LEAVING ANYTHING. They texted me in about 2 hours again and I went back to find out the huge amount of money she begrudgingly gave out. I turned around and asked the person with me "Do you believe that". "I can not believe it". I WAS MORE THAN SHOCKED. They just shook their head and said "Let's get out of here". All the tubs were taken back out and put in our truck and we left with all of that MONEY. Another kicker here. All the young lady said was "Some of the men's shirts were kind of older." Let me give you an example of where I buy some of my clothes. I am a very small person. MAURICE'S, CATO, AMERICAN EAGLE, BUCKLE, LIFE IS GOOD, MARSHALL'S, DILLARD'S , KOHL'S PLUS MOSTLY FROM BOUTIQUES FROM DOWNTOWN AREAS WHEN WE TRAVEL. CHEAP? NO SO NOW I WILL ATTACH PICTURES. PICTURES SPEAK LOUDER THAN WORDS. ALL ITEM LISTED ON WEBSITE ACCEPTABLE. SOCIAL MEDIA IS ALSO VERY USEFUL. NO STARS