I feel like this place is my hidden secret! I am from the US and hunt this place down like a lion…read moreon the prowl in any country I visit. First found them in Malaga, Spain. The staff here at Westfield London was amazingly friendly and let me indulge in my favorite hard to find designer. They even called their other London location to make sure I got everything I wanted. Thank you!!!

The most dreadful customer services imaginable if you buy anything online and need to return it. No…read moreone answers the line or responds to written customer complaints. I have still yet to receive confirmation as to when the money will be returned despite returning the item two weeks ago.

I bought some beautiful biker boots here over the weekend. The lady (who had to serve me twice)…read morewas super nice and helpful. The first time my foot won't fit into my normal 38 size and she explained to me why that might be (i have a high arch and fat feet basically) and when I returned an hour later to buy them in a larger size, she didn't even bat an eyelid and was really nice about it. She was super quick and efficient too! Exactly what I like when shopping. This shop is mid size but very airy and have a good selection of shoes across a whole range of prices and style. I like.

Even though it's in giant Westfield, this Dorothy Perkins location is great. Not falling prey to…read morethe giant mall soul-suck that other shops have, this place is pleasant. Over the years, I've had nothing but really friendly service here. Polite & helpful staff + a very good selection across the range of sizes = happy me.