1. Foothills Property Management

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    Clemson, SC

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    Foothills Property Management

    2.0 (17 reviews)
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    Property management

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    Cope Property Management - Cope property management a sinister business

    Cope Property Management

    (10 reviews)

    Cope Property Management managed our Lake Keowee property, a LLC controlled by three members, for…read moreabout ten years. While Cope Property Management founder, John Cope, who has a Business degree from Clemson University, originally managed it, we had no problems. However, things started to go downhill when John turned the control to the company over to his wife April on website is listes as "OWNER, BROKER IN CHARGE". After April (who also apparently goes by the pseudo name "Nikki", a lady never named nor pictured on Cope's website . . . more on this latter), took control, I have been locked out of my lake house without notice, four times in the past five years. Without notice to me, April Cope has had the keys changed to the main door twice (the house must be entered though two doors, 1. the patio door and 2. the house door). After I had tried the new key I was given on the patio door, I found that April had put a different lock on the second door! When I filed a second complaint, only then did April have their handyman change the lock on the inner door to match the key I was given to me for the outer door. Shortly after July 4th, 2021, my daughter (Kristy) called Cope Property Management, where Kathryn Powell, who works the front desk and has always been very cordial and helpful, told her that Nikki, who she identified as Cope's "Short Term Rental Agent", was the only one at the business who could block out the dates for the house on the rental computer. Kristen was then transferred to Nikki where Kristy identified herself as my daughter and made it clear she wanted to book the unrented house for the weekend of August 27-29 (She was going to have a group of 33 people at the house for one day (8-28). Kristy had catered a chef pulling a large gas grill driving from Greenville and invested in water equipment for a day of skiing. In all, she had invested close to $2,000.00 for this Saturday. Nikki told my daughter that she would book the house for her, block it off on their calendar. After checking Cope's public online booking calendar repeatedly over several weeks, Kristy noticed that Nikki never booked the house. I so called Nikki to find out what the problem was. Without any explanations as to why she never booked the house nor called my daughter back with an explanation, the dates suddenly appeared blocked off on their calendar. Finally, I thought we were all set for my daughter's big event; BIG MISTAKE!! When my daughter arrived on the morning of Saturday, the 28, she found that, without any notice and according to a witness, about four days prior to that Saturday, April Cope had their maintenance man again replace the key lock on the main house door, only this time with a keyless lock that only could be operated with either a finger print or a digital code without letting either me or my daughter know me the code. With these 33 people set to set to show up at 12:00 pm, my daughter was in a panic. After calling Cope's office in Seneca and getting no answer, I told my daughter how enter the house via the basement level which she did. However, opening the house door from the inside, she found that this digital lock couldn't be disabled with the door re-locking every time the door closed. Kristy, upset and angry, called me again. I drove over to the lake house, removed this digital lock and took it to Cope's Seneca office on Monday. I handed it to Kathryn and asked her what the code was? When she checked her computer, she said there was no code on file and she she knew nothing about this new digital lock being installed. I told her this was totally unacceptable! She said she would let Nikki know. On Thursday, Nov. 2, for the fourth time, Cope had their handyman installed a second digital lock, but this one could be also opened with a key. When I texted Nikki for a key, Nikki started texting me back, then suddenly it was April who responded telling me that Nikki had to quickly leave. April made it clear that I would not be getting a key, but like all Cope renters, I'd only be given a changeable code. When I demanded a key, April texted me back stating that she was only going to deal with one of the lake house members. When I told her that without a written contract, she had no legal authority to make this decision. April responded she had enough of, "this extra nonsense going on right now." and in two days, our lake house was removed from their website with the house being totally dropped when the last renter under Cope's contract left. Conclusion: Under April Cope, I encountered total confusion going on at this business. April Cope needs to understand basic business law and not make a verbal contact with only one property owner totally bypassing the other two. Moreover, be it John Cope or now April Cope, legally, all LLC members / owners of this lake house should have been given a copy of Cope Property Management's managing contract signed by all the owners with correct keys and kept up to date.

    I had nothing but a positive experience with Cope Property Rentals! I reserved online and called to…read moredouble check some fine details and both people I spoke with were nothing but friendly and helpful. We were allowed an early check-in which was fantastic traveling 10 hrs with two babies and a dog. The house was very clean (HUGE positive), well equipped and had new comfy furniture. We were totally comfortable! Our family had a great time visiting the state parks in the area (Which are also AWESOME if you love water sports) Thank you!

    Magnolia Rental Property Management

    Magnolia Rental Property Management

    (17 reviews)

    We are very pleased with the management services we received from Magnolia. They took over our…read moreproperties after a bad experience with our former property manager. The company quickly connected with our tenants and made it an expeditious transition for all involved. Johnny and his staff have always been responsive when we needed them and has always been very good about keeping us updated about anything relating to our properties or our tenants. This has been very important to us as out-of-state landlords. We've found them to be honest, very helpful, and a pleasure to work with.

    RUN AWAY FROM THIS RENTAL COMPANY. WHETHER AS HAS AN OWNER OR A TENANT. RUN FAR AWAY. DO NOT RENT…read moreANY OF THEIR HOUSES. The last year has been an absolute nightmare. Before I signed my lease, they were prompt to response and very helpful. Once I became a tenant they completely changed. Anytime I've had to call and report any problem I don't hear back from maintenance at all the last few months they have recently implemented an AI phone system. When you call, it is literally impossible to get anyone on the phone. You have to talk to AI. I've put in multiple request via AI and still none of my maintenance request or callback request have been answered. They told me the house was move in ready and my first day coming into the home, it was absolutely trashed. The kitchen was flooded with water because they had cut the power and the entire freezer melted. There were dead roaches everywhere. There was food caked on every surface in the kitchen, and there was garbage stacked underneath the bathroom vanity. Back in July of this year on July 1 my air conditioner went out and I called to report it. The girl at the front desk literally told me "there's nothing wrong with your air. It's just overloaded from how hot it is outside " then her and I proceeded to get into an argument about how air conditioners work. She said it's normal for this part of the country's air conditioners to blow hot air. Ma'am, respectfully, I lived in South Central Texas for five years, and I never had my air conditioner blow hot air in 120° heat. She gaslit me and made me feel guilty for asking for help. After several days of me begging, they said the landlord was going to send a private company out and not maintenance. The HVAC technician told me my entire unit was cracked and broken and the entire thing needed to be replaced. He informed the owner of the house as well as Magnolia. Then for the next 10 days, I had zero communication about the status of my air conditioner. I have a severe medical condition and ended up having a cardiac episode due to the extreme heat inside my home. The inside of my house was getting anywhere from 85-95 every day and I kept calling and asking for help. The home was not livable in those conditions. I could not cook or use laundry without causing the heat to go up even higher. I couldn't breathe in my own home. Only after I threatened to hire a lawyer did they tell me that they were working on it and they had 14 days to "begin repairs ". They claimed they had already begun repair repairs by having one technician look at it on 1 July. I ended up having to spend my own money on a window unit for one room in the house just so I could live here. I even asked them to put me up in a hotel so I could not die. Finally on July 15, 15 days later, they had someone come out and fix the unit. So I told them for the month of August I was not going to pay part of the rent that I had to use to buy a window unit to keep me alive. And now they're threatening to evict me over $400 (added fees) which is absurd. If I can advise anyone on anything in life, it is this, do not rent from this company whatsoever. They do not care about you once you become a tenant. They will gaslight you to make their job easier so they don't have to file maintenance request and then they will make fun of you and make you feel guilty for asking for working air conditioner. I'm not sure who it was I spoke to on the phone that tried to convince me that it was normal for an air conditioner to blow hot air, but she sounds like she does not enjoy her job and needs to go somewhere else. Also the five star and positive reviews on here are friends and people they have asked to post on behalf of Magnolia. Those aren't actual tenants. Look at all the negative reviews. Those are the real tenants. I honestly don't know how this company has not gone under yet. I've even had the owner of the house I live in complain to me personally about Magnolia property management.

    Foothills Property Management - propertymgmt - Updated September 2026

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