Really enjoyed our meal at the crown! Very generous with the portions. The service was incredible…read moreand the staff were so pleasant! I would recommend either the margarita pizza or the pork roast. Highly recommend and will definitely be returning.

We were really surprised by this place when we stayed here. From the outside it looked fantastic,…read morewith its low roof, and authentic black and white beams. Inside was still traditionally maintained but looked a little tired. The food in the italian restaurant next door was really tasty and surprisingly reasonably priced. The main bar area was quiet for a monday night, but there was a pianist in the corner and the atmosphere was really cosy, not to mention a good range of real ales that the barman informed me were all local. The room we stayed in was clean and tidy and the staff were all excellent, couldn't have asked for more.

What a stunning location! Set in the Welsh countryside, this hotel is housed in a building that was…read moreoriginally built in the 1500s! The rooms are nice and comfortable, particularly the bed. I liked that the bathroom has a bathtub - was exactly what I felt like after a long day of travelling. The check in process is simple and the staff are lovely and polite. The restaurant has a great menu and the food is very good. The rooms and the hotel are a whole was very clean and well presented. I would certainly stay there again.

This is a really nice hotel would definitely come here again nice restaurant and bar. We had a…read morelovely suit the decor was old world English

Given that The Grosvenor is meant to be Chester's premier hotel, our experiences were very…read moredisappointing. Service was consistently poor, staff were mostly unfriendly and what was meant to have been a 'special' weekend ended up being a real let down. I hasten to add that none of the negatives we experienced were down to Covid-19. The only positive experience during our stay was the wonderful lady who served us drinks in the brasserie. Sadly for the Grosvenor, the service she provided only amplified how poor most other elements of our stay had been.

great value food, very accomodating staff, very clean toilets an food area would highly recommend…read morethis to anyone, and the children get a colouring book an pens to keep them occupied.

Staff is super friendly here. Rooms are clean and comfortable. I asked for water, front desk person…read morewent to the restaurant next door, grabbed and filled a glass water pitcher and brought it to my room. The staff here is great!! Room amenities are plentiful, linens are clean and fresh. Bathroom is spacious with a perfectly hot water. I like it!

Nice place to stay. Location was perfect. We were there for Creamfields weekend, and it was easy to…read moredrive to/from. The staff were very cheerful and helpful. Our rooms were comfortable and large. Only complaint was the food. Chicken and avocado sandwiches without the avocado is an epic fail. Would recommend staying here, as long as you eat somewhere else.

Very nice setting. Charming atmosphere and large, clean rooms. No air conditioning, which I'm sure…read moreis fine most of the time, but third floor rooms can get warm. The bar staff was fantastic and it's a great option for a quick bite to eat or a drink.

Really nice, gorgeous hotel placed with a beautiful view and a river running beside it. The rooms…read moreare really spacious and comfortable however the windows only slightly opened so it can get stuffy in hot weather but they do keep a fan in the closet. Breakfast was really good with most of the classic English choices: eggs, bacon, sausages as well as yoghurt and toast. We stayed in the Willow and the Fuchsia which were both gorgeous however the Fuchsia for some reason had a coffee machine, dressing gown, and slippers and the Willow did not which was slightly odd as we payed the same price for both rooms. Overall really nice stay.