After telling us our credit card would be charged if we don't provide at least 24 hours advance…read morenotice of cancellation, then making us confirm our appointment 2 days in advance, they notified us 15 minutes AFTER our scheduled appointment time that the massage therapist wasn't there - they said they made a scheduling mistake?? Then they told us they wouldn't bill us - for a service we didn't receive (gee thanks) and we were free to go. Never again ME!!

After telling us our credit card would be charged if we don't provide at least 24 hours advance…read morenotice of cancellation, then making us confirm our appointment 2 days in advance, they notified us 15 minutes AFTER our scheduled appointment time that the massage therapist wasn't there - they said they made a scheduling mistake?? Then they told us they wouldn't bill us - for a service we didn't receive (gee thanks) and we were free to go. Never again ME!!

I was gifted a massage from anywhere in the Quad Cities as a gift and I chose The Spa at Rhythm…read moreCity Casino because I had heard good things about the massages. I arrived about 20 minutes early and was greeted, checked in, and given a brief tour of the spa facilities. The spa staff was very friendly. The spa has many different amenities - a sauna, an ice room, steam showers, a hot tub, restrooms, a changing room, and lockers for personal belongings. After changing and locking my personal belongings up, I was a bit disappointed to see how busy the spa was. The sauna was out of commission, and the ice room and hot tub were completely filled with chatting women, which made it impossible for me to enjoy the amenities of the spa. I am not social, and was wanting an experience of peace and relaxation. I ended up going into the receiving room early and just waiting for my massage. They offered water and hot tea which was very nice. My massage was scheduled for 2 PM and at about 2:05, my masseuse retrieved me. We discussed my answers on the brief questionnaire I had filled out upon arrival and she left me in the room to get settled before she came in to start the massage. My actual massage started at somewhere closer to 2:15 or 2:20. My masseuse was very nice and professional, although she seemed inexperienced and tentative in her movements. My massage lacked fluidity and flow, and at times it felt more like a chiropractic appointment than a massage. She focused a lot on pressure points in my hips rather than addressing the tension in my neck and shoulders like we had discussed, and I had noted on the questionnaire. It was very hard for me to relax during the massage due to my masseuse talking to me, loud noises and talking coming from the spa hallway, and loud background noises like my masseuse's chair wheels on the tile floor. At one point in time, I was tangled up in the blankets after rolling over which detracted from the relaxation aspect. Over the course of my 90 minute massage I think there were 3 separate hot towels put on me, which wasn't hurtful - just not massaging like I paid for and was expecting. When my masseuse was finished, she handed me a small bottle of water and led me back into the receiving room and told me that I was free to enjoy the amenities for the rest of the afternoon, but I was definitely ready to leave. It was 3:30 sharp, and if I had to estimate how many minutes I was massaged out of my 90 minute massage, I would guess closer to 50-60 minutes. I immediately changed and walked out to the front desk to check out. The staff member at the front desk informed me that there was a mistake and no one checked me in upon arrival in the computer system. Therefore, my card on file was charged the entirety of the massage as a "no show," when I had planned on paying in cash. While they refunded me the charge to my card, the refund won't show up for a few days and it was completely avoidable. I left The Spa a little disappointed with my experience, and feeling the exact same way that I had arrived. I didn't feel like it helped me relax, and I didn't feel like it was worth the money for the atmosphere, amenities, and massage I received. I think there are better places to find a massage in the QC area, and I probably would not return here.

I'm surprised there are no reviews for this spa yet. I guess I will be the first to comment. The…read moreambiance is so welcoming. My husband surprised me with a massage and I was in heaven. From the moment you walk in, the cleanliness and nice set up catches your eye. They give you the most comfortable robes that makes you feel so relaxed and it wasn't cheap. I could probably sleep in that robe. The locker room, showers, jacuzzi, and cold room were super clean. I had a little time before my massage started and I went into the cold room. It felt so good on my sore muscles and joints. It's not as cold as Cryo but it was super relaxing. Their waiting area was stocked with water, champagne, mimosas, and hot tea. My massage therapist's name was Courtney and she was wonderful. She worked on all the areas that needed extra TLC. Thank you for making this spa experience worth it. I would definitely recommend this place.

When I compare the quality of hair cuts and styling, this Aveda Salon might be cheap compared to…read moreJuut in Palo Alto, CA. Yet, from getting a consistent hair cut or color, never happens. Disappointing representation of a great brand I have trusted for years. Guess I will just stick with the products only!

My bridesmaids and I all went here for our hair and even the best hair out of the bunch of us was…read morejust okay. My hair was easily the worst it has ever looked, I provided a picture of a simple hairstyle that I could have done myself for free but wanted a little pampering on my wedding day, huge mistake. $100 later and my bridesmaid had to completely redo my hair when we got back to the venue. When I went back over to the "master stylist" to voice my concern over my hair falling out of place literally 2 minutes after getting out of the chair, she repeatedly said she "didn't have time for this." Another one of my bridesmaids had her hair done by the same stylist and she also went home and redid it herself after she had already had the stylist fix her hair once before we left. All around bad experience.

I had no experience. I received a gift card and lost track of it. When I came across it I read on…read morethe back there was no expiration date. I called to verify only to find out that since they have a new computer system this can only be used if I have the gift receipt. Granted it has been quite a few years since receiving it but 'no expiration date' should mean that. I was never given a gift receipt nor would I have hung on to it this long. Whatever!

The nail tech wouldn't stop talking the entire time she was painting my nails. The job was done…read morepoorly. This was my 1st manicure, and I left very disillusioned

A friend booked me a massage and facial as a gift. I was nervous because the reviews here weren't…read moregreat but I couldn't have had a better experience. My massage and facial were both incredibly relaxing. The massage therapist discussed with me the pressure I like and the areas I wanted her to focus on before she started and both services were for the full time. Everyone was very kind and helpful. I will definitely be back!

I booked a full body massage with Raquel. She was amazing! I don't get massages regularly, but in…read morethe handful that I've had, I've never had a therapist work so thoroughly on my trouble areas and really make sure that they were feeling the muscle tension release. You could tell that she wasn't just working through a checklist to get through the allotted time, she cared enough to make sure that she gave me pain relief. Fantastic work Raquel!

She did an amazing job! Will definitely be returning! I got a brazilian:) pricing isn't bad either!…read moreShe was also so flipping sweet and even though i was basically but naked she didn't make it feel awkward!! she made me feel so comfortable!! Got some good laughs while getting waxed! and if you're debating on getting waxed DO IT!! it's so worth it!!

So I had to get some hair waxed off my neck and I must say , just the thought of being waxed…read moreanywhere is scary as heck to me I've seen horrible YouTube videos about it and well you know !big wussy . But I got through it no problem with the help from Shalonda . She is the lady that waxed my neck and made it feel not so scary !!! Great location clean salon and an amazing aesthetician and she does massages and I must say she he's great technique for massages really getting those stubborn knots out ! Call or text she an incredibly good at what she does and has so much more to offer . The menu is a mile long for all the different services she has to offer !!

When I arrived in town after a long day of air travel, my body was tight and my neck was stiff. I…read moreneeded a massage, but since it was Sunday, I knew that my options might be limited. I looked on Apple Maps, found this place, was able to get a late appointment, and I'm glad that I did. I thought I needed the 30 minute foot massage and 30 minute body massage but halfway in, the massage therapist suggested another 30 minutes of body massage because she could tell how tight I was. I really appreciated that because it told me that she was actually paying attention to the condition of my body and not just simply going through the motions. Everyone at this place is super friendly, which I also appreciate. I will definitely come back here again, and consider this my go to spot for the Quad Cities.

I booked a one-hour massage and ended up getting one and a half. I thought I would try them out…read morebecause I was super sore from moving this past weekend. Worth every penny spent. Tina was AMAZING and this is coming from a gal who massaged for 23 years. I'm 1000% headed back there next week.