Great food and therapy I was there for 3 weeks and got a lot…read moreof my strength back. I'm doing home therapy now

UPDATE: We just received their letter indicating the…read moreoutcome of their 'so-called" investigation regarding my husband's lack of care in their facility. NOTE: I was there at their facility visiting my husband every day, sometimes, twice a day, for a considerable length of time. So, I DID see what was going on. 1. Their claim: "They went in to bathe him four times, but he refused two times." I KNOW this is false because I asked my husband and staff at the time about cleaning him, clean bed linens, and a clean hospital gown. He was bathed only twice in 7 days. (at the time I wrote my review, he had been bathed only once and the sheets had not been changed nor was his hospital gown changed, but because I complained, they finally gave him a sponge bath and changed his gown and the sheets at 6:30 am the next morning). 2. Their claim: "Our investigation revealed that the required therapy minutes by the (missing word?) provided by all disciplines." The following was his schedule: (I have the original schedules of every day except Monday, Tuesday, Saturday and Sunday of days where no sessions were given. Nor do I have a Monday schedule, because it was not planned for his day of release) a. Monday & Tuesday: no sessions b. Wednesday: one therapy session c. Thursday: four sessions (right shoulder was dislocated) d. Friday: One OT session and one PT session & social/exercise group e. Saturday & Sunday: No sessions f. Monday: One PT session g. Tuesday: One session before releasing him If the staff believes that the above scheduling is advantageous, perhaps they might consider having outside professionals experienced in physical therapy advise their staff members. Please realize that if the staff is questioned, they are going to be on the defensive and perhaps bend the 'real truth' Although I have a doctorate, two counseling degrees, and a degree in psychology, it doesn't take ANY degree to figure out that defensiveness, being deceptive, and perhaps changing records is only human nature, when their jobs are on the line. I've even suggested that they consider having someone who is not recognized by the staff do an incognito investigation as to what is really going on here.... with no success. In summary, because my husband was not allowed to leave his bed (loud alarm would go off due to his high risk of falling), he was worse when I took him home than he was when he came in. Therefore, it appears to me that Ms. Harding, Director of Quality Management and Ms. Walker, Chief Executive Officer did not take my concerns seriously but only did CYA form of gestures that were required to keep 'their' jobs.

This was a great place until recently. Not sure what happened but none of the front desk ladies are…read morethere anymore. it's just two men now and everyone seems on edge. Therapists are leaving all the time. we've had numerous changes. If you want consistency, I'd suggest elsewhere.

My daughter loves this place. Although we went to therapy today and so many changes had taken…read moreplace. The lovely ladies at the front desk were gone and replaced with men of some kind of Indian nationality. It felt colder in there. Quieter. Off. Then after therapy, my daughters therapist goes on to tell us she will be leaving therapy works. This is the 2nd therapist she'll be losing in about a year. I don't know what changed or happened or where all those nice ladies went to, but I don't feel the same about the place after today. Wel WILL be looking for somewhere else to go.

Marilyn conducted our visits in a professional, respectful, and supportive manner. She treated both…read moremy son and me with care, creating a safe and positive environment. I truly appreciate the guidance she provided, which helped me connect more effectively with my son. I would confidently recommend Marilyn for services with children of all ages.

Marilyn told me she would send me all of her information for my attorney more then twice and never…read moreonce told me the name of the company she works for I had to look everything up online to figure it out after the fact of her being disrespectful just for me asking for simple information, her name, who she works for and her credentials. If someone gets that upset over asking simple questions I don't think they should be a "professional" therapist, I just wanted to make sure my son was in good care and was in the program that was court ordered that's all I was nothing but nice and she was nothing but disrespectful. I definitely do not recommend.

I go here to get lab done, the people have always been friendly, at every desk I pass to get to the…read morelab. Lab employees are as well. Friendly and professional.

I am very disappointed in the way this establishment is ran. I personally have been to this place…read moreseveral times. I go ONLY when in extreme situations, where there is no possible way to go somewhere else. They have misdiagnosed and mismanaged my son-in-laws diabetes. A sister of mine had life threatening illnesses and she was not allowed to speak to a doctor. When she addressed her concerns about a certain medication (for her water retention) that they were not giving her, she was told for over 24 hours, by the same nurse, that she didn't have time to ask the doctor yet. Also, this woman was handed medication in a cup and told to wait an hour before she takes it. She was also told to do her own anal catheter and handed KY jelly and the catheter. These are just a few examples of the extreme lack of care and compassion, plus lack of medical integrity that runs rampant through this place. I have also been personally mistreated as well as my mentally handicapped daughter (who was also misdiagnosed and ended up hospitalized elsewhere). This is by far the worst excuse of a hospital I have ever come across and I have a daughter who had so many medical issues, she had 12 doctors before she was a year old. I have been to my far share of medical facilities and never felt compelled to write a negative review.

The staff at this location is not only unprofessional but hateful. I wouldn't recommend anyone go…read morethere. There is an employee Leona in billing that needs to find new employment she will single handedly be responsible for bad reviews and the loss of new patients. The scheduling is terrible overall I'd give it a minus 1 but that's not an option.

Plenty of parking, office is in a big shopping center lot, use google maps. Friendly ladies at…read morefront counter, did my paperwork and appointment was on time! Love that! My time is important. The audiologist tech did great with my 22 month old. She was friendly and gentle and explained everything she was doing thoroughly. She was good with the baby. Answered all my questions. Glad to find some great ear care for my son.

The staff is super friendly. We often have a wait but not uncommon for any medical practice in…read moretown. Pharmacy is quick and efficient as well. Maryilyn who answers the phone is exceptionally helpful and kind!

Having the urgent care has been a game changer for us. They're generally quick to get us in…read morealthough we do have to wait awhile when we get in the room. Love being able to swing by the pharmacy as well although last time the wait there was an hour.