I just want to start out saying that I have a degree in political science, while studying at OU in…read morepursuit of a second degree in sociology with a niche in criminology. My child attends this place and has been going on two years, give or take. I have had several instances of occurrences with this company regarding communication and covert discrimination. My child's mom and I have a 50/50 custody arrangement through the district court, and he attends on days that I do not have him in my care/custody. To balance this, I requested that I receive updates regarding treatment and his behavioral progress, with emphasis on any negative or new behaviors. I have been in direct contact with the director of this place regarding these issues/concerns of mine and have been lulled in to thinking we were on the same page. Just recently (last week), I heard about him urinating on one of their walls of the facility. How did I find this out? Through my son (9 with developmental disabilities) and my daughter (7). I didn't receive any calls messages from their mother, but more importantly I didn't receive any kind of calls or messages from the facility. I called today and asked to speak with the director, asking questions about what transpired and why I wasn't reached. She told me she didn't have the full details and that that's not how they do things at that facility. This contrasts the communication between us previously which she explicitly let it be known that Forever Learning would be transparent with me about my sons treatment regarding any negative or new behavioral occurrences while he attends treatment. My child's mother whipped my son, whom is diagnosed with 3 types of neurodivergent disabilities (autism, adhd, and moderate intellectual disability), for the urination incident he had while attending there. I let it be known that the way he is and has been disciplined by his mother is causing outbursts of benign behavior and overstimulation, and I was interrupted by the director telling me to take that up with his mother. This was also the first time I was told that he has been having behavioral issues daily. After being told by the director "that's not the way we do things here", regarding regular updates on my sons treatment while there, she subsequently followed up with that if I didn't agree with the way things were that I could "take him out the program". Again, this contrasts what we have discussed through email and over the phone regarding his treatment. When I mentioned the previous communication, I was met with a dismissive discourse, a lack of understanding ethics policy as defined by the BACB, and accountability. I told them I would be reporting the hostility to the BACB, and here on google. This is not the first occurrence as it is the final one of several, including a hostile email I received from their receptionist regarding attendance. I have been extremely flexible with them because it is a small black owned business, but that has only led to an increase in hostility towards my inquiries, a lack of respect, and a diminished sense of trust. The smiles and gentle disposition quickly faded when I started asking questions, then I was told I could speak with their lawyer about it. So that's what I intend on doing after filing with the BACB and any other behavioral business association I can find to hold them accountable. PS: If you value accountability and transparency, I would highly recommend you find somewhere with a little more history underneath their belt as a facility treating children with various types of neurodivergence. I know finding a reasonable place is challenging but there are some out there.This is not about grown adults, it's about the well being of our children and I take that very seriously. Shertaurus, I am deeply disappointed in the stance you took with me on the phone today and hope you don't come across a person with the resources to legally hold you to account. I'm sure you don't treat everyone that way, more importantly the mothers that trust you and your staff to uphold the values and ethics that come with the position you signed up for and are contractually obligated to. I truly believe you undermine my presence because I'm an educated African american male and you favor my son's mother because she isn't as inquisitive. We've had some really decent conversations as two educated parents of children with developmental disabilities, and as a father, I am truly disappointed this is what it had to lead too.

I have a 5 year old foster daughter whom is autistic. These folks at Forever Learning are the most…read morecaring and wonderful people I could ever place my faith in. They are very patient, understand and take the necessary time to work with her. The staff here make you feel like you are the only client they have. They do really care about their students and parents. Helping us lay people understand how to deal. I highly recommend 'FOREVER LEARNING ABA' if you yourself need help or a loved one. They do work or home calls for adults and in house school for children. Go see them, you'll be glad you did. Randall Robbins

i would not be able to walk if it werent for you. i 82 years old and i don't think i cold not have…read morebeen in a better place. without your doctors, nures, and therapist giving me the help i needed and i thank all them for there help. god bless all of you.

Care in this facility was decent but they weren't very accommodating with my FMLA paperwork I…read moreneeded filled out by them so I could get paid for leaving work in California to help my dad in Tulsa after his stroke. First paperwork was filled out incorrectly and sent, then when I asked them to resend after doing it correctly they told me they couldn't guarantee that it would get done. She was right.

Great food and therapy I was there for 3 weeks and got a lot…read moreof my strength back. I'm doing home therapy now

UPDATE: We just received their letter indicating the…read moreoutcome of their 'so-called" investigation regarding my husband's lack of care in their facility. NOTE: I was there at their facility visiting my husband every day, sometimes, twice a day, for a considerable length of time. So, I DID see what was going on. 1. Their claim: "They went in to bathe him four times, but he refused two times." I KNOW this is false because I asked my husband and staff at the time about cleaning him, clean bed linens, and a clean hospital gown. He was bathed only twice in 7 days. (at the time I wrote my review, he had been bathed only once and the sheets had not been changed nor was his hospital gown changed, but because I complained, they finally gave him a sponge bath and changed his gown and the sheets at 6:30 am the next morning). 2. Their claim: "Our investigation revealed that the required therapy minutes by the (missing word?) provided by all disciplines." The following was his schedule: (I have the original schedules of every day except Monday, Tuesday, Saturday and Sunday of days where no sessions were given. Nor do I have a Monday schedule, because it was not planned for his day of release) a. Monday & Tuesday: no sessions b. Wednesday: one therapy session c. Thursday: four sessions (right shoulder was dislocated) d. Friday: One OT session and one PT session & social/exercise group e. Saturday & Sunday: No sessions f. Monday: One PT session g. Tuesday: One session before releasing him If the staff believes that the above scheduling is advantageous, perhaps they might consider having outside professionals experienced in physical therapy advise their staff members. Please realize that if the staff is questioned, they are going to be on the defensive and perhaps bend the 'real truth' Although I have a doctorate, two counseling degrees, and a degree in psychology, it doesn't take ANY degree to figure out that defensiveness, being deceptive, and perhaps changing records is only human nature, when their jobs are on the line. I've even suggested that they consider having someone who is not recognized by the staff do an incognito investigation as to what is really going on here.... with no success. In summary, because my husband was not allowed to leave his bed (loud alarm would go off due to his high risk of falling), he was worse when I took him home than he was when he came in. Therefore, it appears to me that Ms. Harding, Director of Quality Management and Ms. Walker, Chief Executive Officer did not take my concerns seriously but only did CYA form of gestures that were required to keep 'their' jobs.

Great staff that is really caring about the patients and families they serve. The leadership…read moreinvests properly into their staff, and it shines through. The facility is nice and the play therapy onsite is fun and helpful. You can also use them for home-therapy services which is great for some of my more rural friends who still need services.

Writing a review on behalf of my dad. I can't say enough…read moregood things about Fyzical. They are kind, thoughtful, and extremely educated in their field. I appreciate that they listen to my dad, understand his needs and encourage him to keep progressing. Their care is custom to his needs, he is not a number or a task, they treat him as an individual with respect. Our experience has been nothing but positive.

I've been having a lot of vertigo and my dr sent me here. Office staff is friendly and the ladies…read morehelping me are compassionate, friendly and helpful. They also explain everything to me and wrote all down so I can tell my dad what's going on. Tip notch service and I highly recommend! I'll be going here first several months and will update if anything changes.

The staff is kind and knowledgeable. I would highly recommend going here for any kind of PT. I had…read morephysical therapy here for my left knee replacement and I'll be back after I have the right knee replacement surgery.

This group is wonderful! They have helped me recover from both knee and ankle surgery. They are…read moreknowledgeable and caring. Great place!

Very friendly and effecient. They are a wonderful team of providers. They help their patients…read moreunderstand the purpose for the exercises.

One-size-fits-all approach. They do not care for patient health. Difficult scheduling, insurance,…read moreetc.

The staff at this location is not only unprofessional but hateful. I wouldn't recommend anyone go…read morethere. There is an employee Leona in billing that needs to find new employment she will single handedly be responsible for bad reviews and the loss of new patients. The scheduling is terrible overall I'd give it a minus 1 but that's not an option.

Plenty of parking, office is in a big shopping center lot, use google maps. Friendly ladies at…read morefront counter, did my paperwork and appointment was on time! Love that! My time is important. The audiologist tech did great with my 22 month old. She was friendly and gentle and explained everything she was doing thoroughly. She was good with the baby. Answered all my questions. Glad to find some great ear care for my son.