I have been working with this company for four months to try and get a wrought iron fence installed at my house. At first they were very professional and attentive. The start of the project was very delayed. Once the initial install was done, there were some parts that were not done correctly. After speaking with the team and management, they agreed to come back out and fix them. After countless phone calls, emails, and texts they still have not completed the work. I will update this review if/when the job is ever finished completely. I would not recommend this company at this time. Horrible customer service. read more

One part of my yard has a section of wooden fence that is 30+ years old. It's showing its age and I've replaced two sections but the point is, it lasted. Can't say the same for Forrest Scott Fencing. It's been only six or seven years and I've already had to reattach several sections because the framing wasn't done on 8-foot centers. Sloppy work. I should not have to reattach my fence to the posts with bolts and lag screws. The latest one was today and I have at least one more that has pulled loose from the post. Will never use them again. read more

My fence looks great, and seems to be built to last. The representatives were polite and professional. They strived to complete my fence by the stated completion date. I expected the work to be delayed due to the weather. However, to insure they remained on schedule, they continued working throughout the rain. I have received several complaints on my fence. At the time I hired them, I was unaware that my lawn company also built fencing. When they seen the fence, they mentioned to me that it was very well constructed and admired the quality work. read more

Would've given 0 stars if I could. Only had about 20 feet of steel fencing to put up. I even had the fence except for about a 4 foot section. Was told they could do it. Paid deposit and waited almost 7 weeks for them to come and do job. Kept being lied to over and over again. Finally come to do job then was told that they didn't have the right equipment to do the job. Project manager asked for one more chance to make it right. Looked me in my eye, shook my hand and gave me his word that they would be out Monday morning to do job. They never showed up. Went in Tuesday morning and got my money back. read more

I spent nearly $5,000 with this company for a wooden fence and an iron gate across my driveway. I have problems with both the fence and the gate. I cannot even lock the metal gate anymore as it hangs so badly that the lock will not engage. These people do not back up their work. Call after call and no response from them. I even considered another gate for the other side of my house, but am reluctant to do any more business with this company. (Location is Prairieville, LA, not California. I use a VPN that changes my location) read more

We had used Forrest Scott for our previous home with no issues. For this project, we literally needed 30 feet of fencing to finish our fence. We paid a deposit after our consult, and 4 weeks later had heard nothing. Attempted to call 2x/day for 2 weeks, and every time we called they would say "the project manager is out of the office right now". Never heard back, randomly got a text saying they would start the project the next week. They did not start on the day they said in the text, and no communication was given to update us. Apparently when they (finally) started the project, they knocked on our neighbors door to ask "where the fence was supposed to go". They get one star because there is a fence in place...otherwise it would be zero stars. read more

If you are looking for someone to install a fence be very leary of Forrest Scott Fencing. We sent them pictures of our neighbors fence and asked if they could match that and they said they thought they could so the salesman came out took measurements looked at the fence we wanted to match and presented us with an estimate for $4,200 installed. We got another bid from another company that came in just over $6,000 so we decided to go with Forrest Scott Fencing. They sent over the invoice and asked that we sign it. The invoice just said 5' ornamental alum. so I wrote on it that the salesman said it would match the neighbors fence and signed it because that description really didnt tell me much. The company then picked up my deposit check. They later sent me a second document to sign and I said I wanted it to say that it will match my neighbors fence because I have not been schooled in fence termenology and had no idea of what the name of that style fence was. Then next thing you know somebody else shows up at my house to look at the same fence that they already looked at and sends me an email telling me they made a mistake, and that the materials was going to cost them $4,440, but because of the confusion they would discount it and give me a fence that was about a 95% match to my neighbors for a discounted price of $7,126! Even after I told them the competitior bid was $6,200 and what he was really offering was to overcharge me. I agreed to a $1,300 price increase but they shot me down. The salesman called and apologized for his error. Forrest then had the nerve to say we didnt have a signed contract (despite them having me sign invoice and them cashing my deposit check). So what that tells me is had I not asked them to print on there that this fence would match they would have installed something totally different and then stuck me with it saying that is what I signed off on. So if you even consider using this company make them provide pictures with their quotes and proceed with extreme caution. In my business if I make a mistake like this I fix it at my expense because I value the reputation that we have built for ourselves. That did not seem to matter with them read more