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    Fort Knox Alarm & Security

    4.0 (1 review)

    Services - Fort Knox Alarm & Security

    Security system installation

    Security system repair

    Security monitoring services

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    5 years ago

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    21st Century Automation

    21st Century Automation

    (2 reviews)

    Absolutely the best guys in town! Anything from dock wifi to home theaters! Hard working bunch that…read moreget the job done right! 5 stars any day!

    We hired this company to reinstall our A/V system after our move. Very simple system consisting of…read morea Sony tv ( wall mounted), a Sony receiver, Oppo Blu-ray, RTI remote and streaming AppleTV. We purchased a pair of in ceiling speakers from them. The owner gave us a verbal quote of $1200 NTE $1500. Seemed a little high (we moved from Southern California where everything it seems, is higher priced than here) but decided we could live with $1200. Imagine our surprise when we received an invoice 40% higher than the NTE quote. We were here watching the installers the entire time, they were not working the number of hours they attempted to bill for. My husband and I cleaned up all the mess from the install ( insulation and drywall dust all over our floors, carpets and furniture ((no drop cloths used)). We asked the owner a number of times about programming the RTI remote and he assured us it would be easy just like our installation. I asked our installer from SoCal to email our program to the owner, which he did. It still took a number of calls to RTI support and our SoCal installer to finally program the remote. In fairness, the owner did remove a little more than $700 from his invoice. He claimed the $1200 bid was for labor only. We assumed his quote included labor, speakers, wire and misc ( everything we spoke about for our "straight forward, simple install" as he called it. Live and learn, get everything in writing and ask for references and check all references thoroughly! I think what bothered us most was the constant excuses and blame assigning that went on. Contact me if additional information is needed

    Vivint

    Vivint

    (2 reviews)

    Don't buy this system! Our cars were broken into last night and the camera pointed right at the…read morecars didn't pick it up. This is the 3rd strike. We will be getting rid of it. Fist time the doorbell quit recording, so we never knew who was at the door. 2nd time, they told us c we had to pay a monthly fee for someone to come out and look at doorbell, only to be told it was a software problem on their end. 3rd strike, they're out!​

    I never even got to the point that I would order service. I was referred to a Vivint sales person…read morethrough Centurylink after purchasing my new home. I was looking for quotes to get the system I already had hardwired in my new house monitored. After a 10 minute long pitch about all the different products I should add, he asked me which tier of monthly cost I would like to sign up for now. I told him that I wasn't at the point where I was signing up for service yet, I just wanted to learn more. I said I would need to discuss the numbers with my husband so that we could decide as a family what we would like to budget. He in turn said "well then I should have spent the last 30 minutes talking to your husband since you apparently can't make any decisions and not wasted my time talking to you." I am shocked in this day to 1. run into such blatant sexism 2. be treated so rudely by someone in SALES. I hung up and called back and asked to speak with a supervisor who wasn't as mortified as you would expect in a situation like this. Needless to say I will never spend my money here.

    Fort Knox Alarm & Security - securitysystems - Updated September 2026

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