We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

Great guy.Great service.Very patient with people who are not tech savvy.Fair price.Would go back to…read morehim next time for sure.

My experience with Basicix was tight! I was greeted by a professional who swiftly cured my digital…read moreailments. I felt safe, respected, and carefully regarded.

The process was painless! Easy to make the appointment and although the issue wasn't resolved, the…read moretech figured out what was the issue. After a visit from the cable company we are back in business! The tech was very helpful, pleasant and went above and beyond. I will absolutely use them again.

The tech was over all nice. Unfortunately he didn't do any thing to get the ring doorbell to work…read more I contacted him to follow up since he said he needs to get a fuse, but haven't heard back. I feel like I was swindled and don't recommend this service.

After receiving quote, they never returned my call to discuss. To bad, I really liked the sales…read moreperson Sean. Went with another A/V company.

Warning!!!! Do not go through Terracom systems. The worst customer service ever. Cory Wills,…read moreOperations Manager is terrible. They say they will return your calls but they don't. I called over a two month period of time to get the master code, in which they never provided me with when it was set up. They kept saying we could do it over the phone but couldn't get anyone to call me. They said they would send a tech out and never did and then again, no return calls. Finally, after 2 months, they said they were sending someone out. I asked if there would be a charge and they said no. A tech came out because they couldn't give me the code over the phone. The tech called another employee, got it immediately. I then fixed the system myself and was charged $190.00. $190.00 for a code they couldn't give me over the phone. The tech was at my house for 20 minutes but Cory Wills said he was there for 1 1/2 hours - a HUGE lie. When I spoke with Cory Wills, he felt that was a fair charge - $190.00. They could have provided this to me on the phone or when they installed the service. Don't go with this company for anything!!!!! They scam people and the customer service is terrible. The employees that come out for install are nice but the staff behind the phones and at their desk have no customer service etiquette. Terrible business and really awful people. Scam artists!

In 2014 we called Randy based on a friend's recommendation because we wanted to install surround…read moresound in our lower level rec room with a very large screen TV. Randy was thorough, detailed, very knowledgeable and timely with the install. That system continues to today without any issues. However, I did contact him a few days ago about an issue with the remote he programmed for us as it wasn't working properly. Over the phone, he was able to walk me through the steps and 20 minutes later all was working again. Twelve years later we have a great, functional TV/sound system that works perfectly and a man who stands behind his install and gives support when needed! Thanks Randy so much for your expertise! Marlene G

I wanted my console stereo to sound like it did brand new. Since it is circa 1950's I wasn't too…read moresure. Called Randy and he said he was excited to check it out. Well four days later he called. It sounds like brand new. I'm excited to finally get to listen to music with it and not hear static. Thank you Randy for your skill and care with my console.

Called in with a simple issue on my home network. Service was fast, prompt, and worked perfectly…read more This is a great local company and will always be my go to immediately.

Jason was amazing! knowledgeable, personable, and got the job done in an hour. knows what hes doing…read moreeven though i made the set up more difficult due to what i needed to be done. he also parked out on the street so as not to pack the snow (i left Un shoveled) in the driveway. very kind consideration!

Family owned and operated. A great, honest company! Diverse offerings and great financing options!read more

From the owner: It's not easy to set up new low voltage systems in your home or place business. Get the job done…read moreright by hiring the pros at Security & Sound Design for low voltage services in the Windsor, CO area. From surveillance systems and security alarms to home theaters and lighting, we can update your property to your satisfaction.

Couldn't say enough great about these guys.. Knowledgeable, timely , fairly priced... and my old…read morereceiver died on me and they gave me a loaner while we had to wait for more than a month for a new one.. Couldn't ask for a better experience! They put in atmosphere speakers and a whole surround system along with a grid Oled TV.. Been very happy with them and their system...

Brian, owner of Encore Sight and Sound has personally installed and maintained my smartphone with…read moreControl4 for many years. He is the best. Very responsive, answers my questions and provides the best advice. He is on time and has always managed to modify, fix or add to my system whenever I've needed. I am enjoying my systems. Thanks Brian

Awesome service AND great knowledge of everything home audio! We had fast, quick and reliable…read moreservice to move, relocate and reinstall existing equipment in a new home we purchased. We learned quite a bit and got plenty of options to fit our budget and timeframe. Excited to start phase two of our plan soon! Thanks!

From the owner: Just added Control4, the most popular home automation product on the market, to our portfolio…read more Contact us for a free consult, demo, quote and you might be surprised how affordable this is. We will beat any quote due to our low cost model!!