I have to start with saying the customer service alone that Laura provides is top notch. Never any…read morecomplications nor the back and forth that most will give you. She is a true individual and you can tell she cares about her people. I recommend her to anyone looking for assistance.

A month ago I would have given a 5 star review, but they recently sent out an email saying they are…read moreincreasing prices from $90 a month to $137 a month. That's a 50% increase with 1 months notice. At $90, it was a good storage unit. Mid level quality. Not climate controlled. Nothing fancy. At $137? The value isn't there and the business ethics leave a lot to be desired. Thankfully we were moving our stuff out anyways because we only needed it for the short term but I feel bad for the people that don't have a place to store their stuff and are now being forced to pay the new (absurd) rate. If you're gonna raise the price, at least be like every other scummy corporation and practice the "price creep".

Not that having to store things is a pleasure, but working with Southwest Self-Storage made it not…read moreso painful. The facility is nice and new, and I was the first to use my climate controlled unit. The manager at the location was very helpful in explaining the doors, locks, payments, etc. My complaint there is that they didn't tell me in advance that they have a truck available for your use on the day your storage starts. That would have been so helpful! The units are clean and the building overall is well kept. They have a variety of sizes and if you call at the right time, you may be able to get a special price (as I did). One thing you should double check when you sign up is the term - I believe they advertise as 30 days, but if you are renting in February (like me), you may not get all 30 days that you pay for. Just make sure to discuss this up front with them. I definitely recommend this location if you ever have storage needs in Southwest Allen.

From the owner: Southwest Self Storage is located in Southwest Fort Wayne and has been voted Best Storage Facility…read morein Fort Wayne. This state-of-the-art facility is unlike any self storage facility you have seen in this area. We offer both conventional Drive-Up units and also Climate Control units. We offer a variety of sizes to fit all of your self storage needs. At Southwest Self Storage, our mission is to offer a convenient, clean and safe environment for our customers. We want all of our customers to be 100% satisfied during their storage experience, and we strive to make that a reality. We understand that peace of mind is very important when storing your personal items, so we have installed numerous security features to make Southwest Self Storage one of the safest places in town.

As a college student far away from home I needed a storage locker over the summer. After looking at…read moreso many of the "big chain" options I wasn't getting the quality service I needed. The owners of Superior Self Storage were SO kind and eager to answer my questions and help me in so many ways. The facility was nice, they were actively updating it when I moved in. Matt, one of the owners, was always available when I needed to ask a question. he also went out of his way to make sure I felt safe on the property. Genuinely their prices were the best I found in all of Fort Wayne, I have been thrilled with the service I received. If I ever need a storage unit in Fort Wayne again, I know exactly where my first call will be to. Thank y'all so much!!!

From the owner: Get fair and honest pricing on storage units in Fort Wayne, IN. We offer unit sizes ranging from…read more5x7 to 10x20, as well as outdoor parking. Rent a unit from our website today to get 24/7 access to your belongings.

Holly was very helpful she answered all my questions and very nice great job holly…read more Also just for future reference, not for holly, but for review purposes, it should be easier to write a review. I really wanted to write a review because holly was awesome the whole time with a very helpful attitude and very sincere and made me want to get my unit at that location but the process of having to write a review took about 20 minutes to figure it out for both google and yelp. With my iPhone it wouldn't even give the option to write a google review so maybe create some paper reviews for people to hand write and sign. Just a suggestion ;) thanks again holly great job

worst I've ever been with. then they started charging me extra every week. Can never get a hold of…read moreanybody when you need them and Kate access is only can never get a hold of anybody when you need them. OK access is only from 6 AM to 9 PM.

We called Times Corners because of their location and competitive pricing. However, our experience…read morein renting from them was over the top! They go out of their way to ensure your needs are met, and their facilities are easily accessible, safe and very clean. They made our experience extremely easy and pleasant. I would highly recommend them to anyone in the Fort Wayne area looking for storage options.

From the owner: Time Corners Self Storage is located in southwest Fort Wayne and is part of the Fort Wayne Storage…read morefamily, who has been voted Best Self Storage Facilities in Fort Wayne. We offer convenient Drive-Up spaces as well as a variety of sizes to meet your self storage needs.

I was a customer of this facility for 7.5 years... until today…read more The facility is actually very clean and secure. However, the new manager is very unprofessional and rude. The long and short of it is that the new owners changed their storage rules. And without informing me, they unplugged some low amp trickle chargers that I had connected to my classic motorcycle collection, ruining two batteries and making it nearly impossible for me to move the 5 motorcycles that I had stored. They never informed me when the disconnected the power. Just let the batteries die with no notice. So after speaking to the new manager, I decided to move from the facility. He would not let me charge the batteries or use any power to re-inflate the low tires so I could move. Then today as I was moving out, he decided to come to the unit and confront me instead of just letting me move the last 2 bikes out. When I told him to leave me alone and let me continue to move out, he actually called the police and told them I threatened him! anyway, the police were fine with me and I got my bikes out of there to a much better facility. It's too bad that they are so bad with their customer service. And that manager needs to find a job where he doesn't have to deal with people!

Really really helpful staff…read more Made a world of difference during a tough time moving for difficult reasons. Thanks.

Good place to get a good nights rest. Nice secure little rooms for all your junk and such! plus…read morefree night and stay for those sleepy and wanting to have a nice place to call home. Store all your junk, plus have a place to live! No showers, but one could do worse in the winter. Climate controlled too! How can one go wrong! Good place to get a good nights sleep for sure.

Love this facility and the amazing customer service! The best security I've seen at any…read moreself-storage - lot is gated, code required; pin for door entry, and max security locks at unit. Also appreciate how clean it is kept, and the carts and dollies available for use. It's the whole package, which means I have total peace of mind. And that's saying a lot!