I have been taking my pets here for over twenty years. I must admit that when it sold to new…read moreowners Dr. Rene and Sonya Lavergne, I was a little worried. The previous owner, Dr. Laura, was like family. Well, I can honestly say that Pinnacle Valley Westrock Animal Hospital is still the best for me and my family. While I have seen a number of veterinarians there, Dr. Sonya is my dogs PCP. She is the best. She knows her stuff, but more importantly, she loves animals. The love at Pinnacle Valley shows throughout the place. It isn't just Dr. Sonya but the entire staff there is firing on all cylinders. They are really kind people. You know when someone is an animal lover. It is a calling. That is definitely true of Dr. Sonya. The kindness Dr. Sonya and her staff have shown me in recent weeks while we were dealing with a dearly loved pet with a terminal illness was so appreciated and so meaningful to us, I cannot adequately describe how much it meant to my family and to me personally. I can't imagine taking my pets anywhere else. I just can't say enough good things about Pinnacle Valley Westrock Animal Hospital. If you are needing a new vet home for your furry family members, you owe it to youself and your pets to check them out. You'll be glad you did.

We moved to Little Rock recently and needed a new vet for our sweet Westie. Pinnacle was able to…read moresee us quickly, and our first visit went great. Everyone was very friendly, and the visit was quick and easy!

They were great and very informative. They were able to take my cat in day of and answered all my…read morequestions I had!

We have used many different vet clinics and I will never go anywhere else but here. Doctors,…read morenurses, and reception staff are all 5 star people. I am so happy that we found this place. So are my pups!

I have used this vet for emergency and was happy with service. However, since then when I call to…read moreget appointment i can never seem to get one. Here in last 2 weeks my cat was ill and I called to set appointment for my son to take her in. She was using bathroom out of litter box and she was not acting right. Told the receptionist I was worried that this was not normal and my son took her in, they were told she was extremely healthy, had many more years left and did not do any tests. My cat went into seizures this morning and died. She had a kidney infection. I called this office and the doc calls me back and basically no sincerity at all tells me there must have been a communication issue and this was a behavioral issue to her - I just lost my pet and she couldn't even be nice

I have been going to Park Hill Vet for years and Dr. Mary Emerick is so kind and caring! Wouldn't…read morego anywhere else!

Best vet ever. He's kind,patient and knows his stuff. Prices are reasonable and they care about…read moreyour animals.

Dr. Ashley and you nurse gals,…read more Thanks for the care you've shown April Showers and her brother, she and Honey Boy have been the greatest part of my life. When everyone else wanted to put her to sleep some years back you kept her alive and well. Friday, January 11, 2019 I caught a skunk in a live trap and released it in a wildlife preserve north of town... instead of going into the preserve it turned around, climbed into my van, eventually, with "coaxing" it jumped out and scurried away... with all the windows rolled down I drove home. Had some repair work to do on a home down the block, April Showers followed me the whole 100 yards, by the time she got to where I was working the job was pretty much done, we turned around and slowly walked back home. I really felt good- April was getting exercise like she hadn't done in years, even following me from room to room indoors and vacant lot to vacant lot in the park... but then a second thought made me wonder if she was trying to tell me something... she's lost so much weight the past 2 - 3 years, though her appetite's been good I've been fearful recently a circling hawk might grab her, and she'd been showing recent signs of frustration due to waning strength shown in failed jumps and an occasional misstep along the path, a table's edge and the front edge of the kitchen sink on the way to the top of her favorite room in the house- the refrigerator. She climbed to her nap on the fridge after a small lunch and I went outside, trying to deodorize my van of skunk. When I went back in the house a very fat sparrow flew over my shoulder, perching on top of the refrigerator, not knowing it was inches from a slumbering cat... April turned to look, the alarmed sparrow flew off, and with a flying leap April sprang for the bird... but fell short and landed on the floor. She looked and acted ok then and for the next couple days but then began spontaneously meowing a bit more often than usual... I scrambled to cat care websites, I rubbed honey on her gums, she could still make her way to the top of the fridge and still hop up to nap on my lap until Monday night, she went to the litter box and was too tired or too much in pain to get out. I carried her to the bedroom, it was 10:30 PM, set her on the floor, as I undressed for bed she crawled and hopped into bed, she cried or moaned a couple times that night, even walking on my stomach and chest to my face as she sometimes would do through the years, I'd rub her head and ears and gums, then she'd turn and go back to a spot beside me. Early Tuesday morning, each time I looked at her I thought she was dead but a closer look saw she was breathing. She cried or moaned a couple more times before sunrise and lay still with slight breathing. About a mile from your office I stopped for a red light, she started moving, maybe she only needs a shot of B12, adrenaline, or something... one leg kicked out like she was stretching, her mouth opened like a yawn, I had to look away and drive for the light turned green but the next time I looked at her she was gone. I'm sorry I waited until it was too late, the symptoms were there, too reluctant, too stupid, too slow to admit it and do a better job trying to saving her life.

Dr. Scott Koenig and his entire staff are so caring and professional. They make you feel so welcome…read moreand make you feel like your dog is the most important!

I have been using this vet since 2008. You can tell Dr Koenig truly cares about the animals he…read moretreats. I had a 17 year-old cat that had to be euthanized in 2011 and an 18 year-old cat who needed the same last week. In both cases he was kind and patient while I agonized over the final decision. He always replied promptly and was willing to discuss at length all options, not to mention putting up with my indecisiveness. While staff come and go I can never recall any of them who were not friendly or insincere about their love for animals.

We have been absolutely thrilled about the care given, and the professionalism…read more.. We always appreciate the thoughtful way they interact with all of our animals, from dogs to our Horses... Could not give them higher marks, including how awesome they have been in dealing with issues we've had that have been difficult. They have been fantastic for our family-animals...

I absolutely LOVE these 2 Vets. They are very caring, professional, knowledgeable and friendly. It…read moreis so convenient to have them come to my house or barn and treat my fur babies. No loading them up & waiting in a Veterinary clinic, exposing my animals to other ill patients. It is so much easier. Their prices are very fair for such an accommodating service. Thank you both from the bottom of my heart! -Vanetta

First of all, the Vet that has been seeing my dog for the last several years, his name is Dr. Jerry…read moreBridges. I don't know those other doctors, they may be surgeons or other specialists that come in for surgery and aren't Doctors on staff. Having said all that, the care that I receive is excellent and I'm happy there. I've been to the Vet down the road with 12 vets and you never get the same one and is massively overpriced. Never again there.

I decided to write this review after seeing the negative reviews. Like many I am remiss in…read morewriting reviews; however, these reviews motivated me! We've been going to Town & Country for years! Over the decades we've been to multiple vets in Little Rock. Without a doubt Town & Country exceeds all others. Never Ever have I experienced the issues described in the reviews. Everyone at the clinic is responsive, caring, friendly, and professional. Good service costs money. I have never experienced overcharging, excessive testing, or lack of empathy. With regard to charges, call around. One of my Papillon's suddenly became ill and Dr Bridges was also suddenly ill due to detached retina. Thus I had to take her to the 24 hr Emergency Clinic. The vet - without talking with me or taking a history - said Maggie had kidney failure and should put her down. (Try going there is you want all the negatives the reviews ascribe to Town & Country & Dr. Bridges). Kidney failure does not suddenly manifest! Monday Town & Country 'worked her in' She was misdiagnosed at the 24 Clinic. She had developed Addison's Disease. Go there if you want all the negatives the reviews ascribe to Town & Country & Dr. Bridges. Maggie & Bella are now 16 & 17. We will keep going to and recommending Town & Country and Dr Bridges.

We absolutely love this place. We have moved all three of our pups to this vet. Every person in the…read moreoffice is so friendly, helpful and patient with you. They are so efficient with not only caring for your fur baby but keeping records of who needs what when and sending reminders. They sent the most precious letter thanking us for choosing them. They just feel so genuine. Prices were very reasonable. We are excited to have people love and care for our fur babies as we do.

You can't meet with the doctor unless you have an appointment. You can't enter the facility unless…read moreyou wear a mask and have an appointment. You have to stay in your car and call a phone number posted on the outside of the business to get a response. The medical assistants will come to your car, complete any paperwork, review your prescription and dosage info, take your payment and say goodbye. This non-personal approach creates a social contact barrier, lessens Q&A interaction and promotes indifference. This vet's protocol is similar to a Sonic Drive through. Don't waist your time trying to develop a relationship with the doctor or administrative staff. They just want your money.