This photographer was SAVED by this camera shop!!!! It's hard to find good customer service any…read moremore, but I got such excellent service at this camera shop. I had a short stopover in Copenhagen before a long planned week's trip to the Faroe Islands for landscape photography. The day before my flight to the islands I discovered my new tripod was inoperable. I was sickened as I had no time to wait for parts. My trip was saved by the team at Foto/C. They could have easily said they couldn't help me as it wasn't much of a sale for them. But instead they took the time to come up with a solution for me that required a lot of work on their end. I had researched other shops before I went and I am so glad I did. Thank you, and hats off to Foto/C. I am so very, very grateful.

I had researched a bunch about cameras online and I even went to Elgiganten first. Big mistake! I…read morejust got more confused and got terrible service! I'd been told that FotoC was excellent beforehand and boy were they right! Easy-to-understand honest information, no hard sales pitch, just good person-to-person advice. The service was amazing from the start and I was really taken good care of. Besides the great people who work there, the selection is great, the shop is nice and the prices are completely reasonable. Great experience, I'm definitely returning! :) I'd recommend anyone to go to FotoC!

Lost a lens cover and came here for a replacement. They had exactly what I needed. And the store…read moreseemed well stocked.

Super good shop, albeit not cheap. Some times there is a longish queue but it is worth. Their…read moresecond hand selection of stuff is simply superior in quality and in quantity.

I bought a lens from kamerahuset.dk online but payment would be at the shop. They had a campaign…read morefor some lenses for giving 750kr cashback. When I buy it online, it was shown a 1500kr discount for the final price. I called and I asked about this discount and also I asked how the cashback campaign works. They said the final amount is the one shown in the online shop and after your purchase, you will register your product on the producer page and they will send you back the money and it can take 2-3 weeks. So I thought these two are different discounts. I waited for the product for 4-5 days. When I went to the shop to pick it up the item, they said there was a problem with their online shop and it showed the discount wrongly. I said I called you 2-3 times and once I asked you about especially this issue and no one told something about it. The real problem started when one of the employees called his "boss" to talk to me. I explained to him the issue again, and I said why you didn't tell me this issue on the phone because I had a chance to go for another product. He started to talk vulgarly and he blamed me that I'm trying to trick them. He even didn't say sorry and continued to speak aggressively. Several times I said I didn't know your system is broken and he said "you definitely knew and you are trying to trick me". This guy is the worst employee that I've ever seen in this country, he doesn't know how to communicate with the customer and blames people. There was nothing to take it personally. I stopped discussing with him and I bought the lens. They offered a basic filter as compensation for the issue but I refused it because the problem was no longer about their broken online system, there is no compensation for attacking people personally.

An easy five star. Prices are as low as possible most of the time on par with on line price…read more(!!!!!!). And you just sacrifice, well, nothing actually! The team is super, gentle, and knowledgable! Big stock and no strange surprises. For now the best photography store in town!

Lovely shop, lovely staff prices are not as good as big tech shops like el giganten,expert and so…read moreon but the overall quality of the staff is superb...!