I can't say enough about this wonderful family-owned business. Luke and Adam were extremely…read morehelpful, knowledgeable, and friendly. My wife and I love our new granite vanity top and sink and highly recommend them. Great selection and outstanding service.

At the start of the process, they didnt tell me they were out of office on vacation. So when it was…read moretaking a long time on what I had mentioned I wanted done quickly, I asked and was told they were out of office until monday, quite a few days away. This was after waiting about a week already. Then, after I asked them to bevel both the top and bottom of my vanity, they only beveled the top, and even though I explicitly mentioned that I wanted to be sure the backsplash wouldnt go out over the overhang, they ignored that. This wasnt verbal either where it could be forgotten, it was over email.

Rule number one when in business: when somebody gives you an honest bad review for poor performance…read moreor business practices, DON'T ask your friends on Facebook to write FAKE REVIEWS TO FALSLY RAISE YOUR RATING as you did Matt, to counter my bad review! Rule number two, Don't FALSLY skew the facts to make you look good... Telling everyone this was a job that commanded $4000 more than the original quote you gave me of $3400... Andy Brehme from American Bldg systems did the job for $3100, $300 LESS than your original quote of $3400 before you got GREEDY and tried to jack my price to $4400 the day before you were scheduled to start. Which by the way set my schedule and Sheetrock crew back 3 weeks. Andy was a joy to work with... Andy and his crew of two men all got paid and were happy with $3100. BTW I HAVE GIVEN ANDY THREE REFERRALS SINCE... His business is thriving and he's not asking his friends to LIE FOR HIM! Rule number three, don't insult or command your friends to insult your dissatisfied customers... IT WILL COME BACK TO HAUNT YOU!

Called up with an emergency job to replace a door due to a break in at my home. They made…read morearrangements over the phone, arrived on time. The job went smoothly, we were left with instructions to repaint to get the best results to match or existing finishes. It's nice to see contractors that give a damn about the work they do... Will definitely call back for future jobs.

Don't waste your time going to this place you walk in and they don't want to help you a lady that…read moreworks there told me she's been there 13 years couldn't tell me what type of carpet it was when I was telling her the colors didn't know what size piles carpets were did not want to help us most unprofessional place I've ever been

I bought beautiful expensive ceramic tile for my kitchen. I had one unopened full box of tile left…read moreafter the install. They would not take it back stating the restock fee is about the cost of one box of tile. The purchase paperwork does not state no returns/final sale. As it should. Also, as an fyi - they do not respond to any emails. Won't do business there again.

Just had hardwood floors put in two rooms by Randy Berzenski. We love the work he did. Highly…read moreprofessional, beautiful work at a very competitive price. Reliable prompt service. We highly recommend him.

Can not recommend. Similar to others experiences, the group came recommended but was a complete…read morenightmare to work with. Never showed up on time, excuse after excuse as to the no-show behavior. The finished product was a complete mess along the edges. They left stain on our cabinets and walls, beat up our walls and cabinets with their sanding, and failed to bring the stain to the edges of corners or along the kitchen cabinets. I honestly think I could have done a better job myself, and I am not a handy person. I wish I had cancelled after his first no-show day, and gone with a real professional.

We had wall to wall carpets for many years covering our hardwood floors. We had Russ come in and…read morerefinish them....wow did he do an amazing job. Very professional, showed up and called when he said he would. Very dependable. I am so happy with the end result!!! Highly recommend.

Our floors were beat up and under carpet for decades. Clark Hardwood Floors came in and did a…read morefantastic job. Their work is amazing and their pricing is more than affordable. Russ was prompt, courteous and a straight shooter. I would use these guys again and will recommend them to anyone and everyone!

We've used this company once. The response time was great! The job was completed exactly to what…read moreservice requested. No extra or trying to upsell. Was professional and on time! Took pride in his work. Was clean and efficient. We are new homeowners and looking for service to keep our house top notch! Great value and he's a local guy!

It's no fun waking up to a flood in your house on a Sunday morning. Thankfully, we had an insurance…read morecompany that was connected to Baystate Restoration Group. One phone call at 8:30 am, and they were at our house cleaning up the mess and blowing dry the floors. Because they were so attentive and professional, it was a no-brainer to hire them for the floor and basement renovation work that was required. From Day One, Max (our project manager), kept us informed of exactly what was going on and walked with us every step of the way. He was always present at the house and skilled at managing the different workers and necessary tasks. He was also very accessible to us, regularly alleviating our concerns and answering questions. We are thrilled with the quality of work that was done by Baystate Restoration Group. Every worker from the floor installer, to the professional packers, to the carpenters, to the guy who fixed the basement ceiling -- 100 percent professional and so nice. Our dog loved when these people came over!! I have nothing but rave reviews for this company, and for the amazing workers and project manager we had. Very grateful.

Do you hire ex cons your guys seem like perverts or pedophiles, my 12 yr old walking down the…read morestreet and your guy approached her in a creepy way enough to scare my daughter to call me immediately..this will be the 3rd incident I've come across

in and out cleaned up afterwards and removed the old tank quality workmanship replaced old with…read morenew one .

The waiting room hasn't changed since I was a kid. I like the nostalgia. Staff are still just as…read morefriendly as I remember. Came to get my tire patched while visiting from California and had a great experience.