Buyer Beware! In December 2025, we contracted with Granite…read moreGuy Inc. to install new countertops in our kitchen. When they arrived for the install, we asked them to pull their box truck up to our front lawn, where there was plenty of room and access to the kitchen. Despite being explicitly asked to pull their truck to our front door and not the backyard, they attempted to drive up to our back door, took our short steel linked fence out of the ground, damaging a raised garden bed, (as well as leaving ruts in our yard) in the process. They also drove- then idled- their box truck, full of marble countertops, directly over our septic tank. We documented everything with photos, Ring videos, and written communications to discuss with Granite Guys management. After the installers left, we also discovered that one of the two sink installations in the kitchen was prominently off-center (photo attached). After we reached out to Granite Guys, the owner of the company came out to look at the damage. He acknowledged that his staff made a serious mistake with the install, then looked me in the eye and shook my hand as he promised that they would return to perform our spring cleanup as compensation and to resolve the issue. I accepted and emailed the administrator that he had agreed to perform a spring cleanup and I would reach out again then. The administrator responded and confirmed they took responsibility for the issues in the yard. On March 28th I emailed them again and asked them to come for the spring cleanup. For the next five weeks, I received very little communication from them. After unanswered emails, they responded on the morning of May 4th that they would be coming later that same day. Two guys showed up in a pickup truck, got out, took pictures of the lawn area my husband had already repaired, rang the Ring doorbell at the garage door exactly once, and then left. I emailed Granite Guys once again asking why they had left without taking care of the yard, and have not heard back. I have been attempting, unsuccessfully, to resolve this privately and patiently with Granite Guys. Though my husband was able to repair our yard, the flaw in our $7,000 countertops is permanent. Granite Guys Inc. cannot be trusted and should be avoided at all costs.

Buyer Beware! In December 2025, we contracted with Granite…read moreGuy Inc. to install new countertops in our kitchen. When they arrived for the install, we asked them to pull their box truck up to our front lawn, where there was plenty of room and access to the kitchen. Despite being explicitly asked to pull their truck to our front door and not the backyard, they attempted to drive up to our back door, took our short steel linked fence out of the ground, damaging a raised garden bed, (as well as leaving ruts in our yard) in the process. They also drove- then idled- their box truck, full of marble countertops, directly over our septic tank. We documented everything with photos, Ring videos, and written communications to discuss with Granite Guys management. After the installers left, we also discovered that one of the two sink installations in the kitchen was prominently off-center (photo attached). After we reached out to Granite Guys, the owner of the company came out to look at the damage. He acknowledged that his staff made a serious mistake with the install, then looked me in the eye and shook my hand as he promised that they would return to perform our spring cleanup as compensation and to resolve the issue. I accepted and emailed the administrator that he had agreed to perform a spring cleanup and I would reach out again then. The administrator responded and confirmed they took responsibility for the issues in the yard. On March 28th I emailed them again and asked them to come for the spring cleanup. For the next five weeks, I received very little communication from them. After unanswered emails, they responded on the morning of May 4th that they would be coming later that same day. Two guys showed up in a pickup truck, got out, took pictures of the lawn area my husband had already repaired, rang the Ring doorbell at the garage door exactly once, and then left. I emailed Granite Guys once again asking why they had left without taking care of the yard, and have not heard back. I have been attempting, unsuccessfully, to resolve this privately and patiently with Granite Guys. Though my husband was able to repair our yard, the flaw in our $7,000 countertops is permanent. Granite Guys Inc. cannot be trusted and should be avoided at all costs.

Amazing, helped me pick out tiles, etc. for my bathroom remodel. I was stressed and don't make…read moredecisions easily and they helped me through it. I was able to take home samples and even got everything in with a 2 day turnaround.

Great new location! Good selection and knowledgeable staff. Picked out beautiful tile for 2…read morebathrooms and the recommended contractor Jason did a beautiful job!

Wilson never stopped working the entire four days he was here. I was hoping he could rescue my…read morekitchen floors that the previous owner had painted and made a horrible mess of. what I didn't think was that he could make it look beautiful. he did an outstanding job,on time, and as quoted. our next floor job will definitely include him. he is a great guy who made our kitchen look beautiful. very very happy.

Wilson and his crew from Leominster Hardwood Floors did an AMAZING job on redoing my hardwood…read morefloors. They are hard working, conscientious, clean up after themselves and are very very VERY detail oriented. They checked everything multiple times, made sure that I was 100% happy and didn't leave until they knew everything was clean and neat. I would recommend them for anyone's floors!

I have a new project in the Milford area and have been working with Carl directly for all my floor…read moreneeds. He is very knowledgeable and more than willing to help. Looking forward to working with him on my next project.

Carl does a phenomenal and highly professional job. The installation required extra work to…read moreovercome issues that popped up, and he solved the problems on the spot. He obviously has the knowledge and expertise that come with years of experience. Car-Leo came highly recommended by several friends and a neighbor. He cannot solve all people problems, however, which I suspect is what's behind the one bad review. I'd give him extra stars, if I could, for being a super nice guy who truly goes the extra mile.

Walace and his team did a fantastic job removing old carpet and installing new floors at my home…read more They did great work and were very efficient

Paulo and Millena installed hardwood floor, carpeting, and gym floor for me in my house in…read moreHopkinton. He was fantastic to work with throughout -- excellent communication (lots of texts exchanged), and the final product is stunning. Paulo really knows his stuff when it comes to floor. On top of all that, I was 500 miles away (hadn't moved in yet) when Paulo did the work, and he and his crew got the work done on time, on budget, and coordinated well with the other contractors I had in the house. I'll be going to Paulo and Millena for any future hardwood flooring needs.

Millena Flooring resurfaced my hardwood floor in June 2021 when we first purchased our home and did…read morea wonderful job. They have been extremely knowledgeable, responsive and professional. I recently had a delivery company put a very large scratch in the floor and dropped the ball on getting a quote to them for repair reimbursement. I contacted Paulo at Millena and he replied within a minute (well after standard working hours) with photos of my home and details recalled from the previous job. He even marked on the photos the area he would need to repair. Within 10 minutes I had the quote I needed. Truly the best to work with!

Great carpet! great installation. I'm on my second round with them and I highly recommend -…read moremeaning this is my second order, a year later, for additional 3 rooms. Dylan is awesome!

STAY AWAY If we could give zero stars we would, Twenty Thousand Dollars and the floors installed…read moreare horrible- Owner could not care less, never even came out to inspect the final job or address the issues TOTAL LACK OF CUSTOMER CARE, ZERO ATTENTION ONCE SALE IS MADE AND CHECK DEPOSITED GO ANYWHERE ELSE!!! Now watch the owner as he plays the blame game and takes ZERO RESPONSIBLITY for a shoddy job!!! All caring employees left this place for a reason!

Mike and his team did an incredible job replacing my mother's roof. Mike communicated every step of…read morethe way, solved all unforeseen issues and completed the job in one day battling the heat and hot weather. I can't say enough about how wonderful they were to my 85 year old mother and how respectful and caring they were to get the job done. Her roof is not only gorgeous, but it's also the talk of her little community. Their pricing is fair and they went beyond my scope of expectations. I would recommend Mike and Central Mass Roof Restoration to anyone who needs a repair or new roof. Thank you Mike and your team, this is excellence at it's best!!!

Mike and his crew did a great job. My property was cleaned up after the job, not a nail in sight…read more They were respectful of our garden and worked really hard to get the job done in one day. The new roof looks fantastic. Mike actually fixed part of the gutters at no extra charge. And patched the roof of a small shed in the backyard. Highly recommend this Roofer.