Great place, used to have a problem with someone named rob. Very expensive but pretty fast and well…read moredone

I went to this place thinking that they can work on 4x4's, Rob at the front desk assured me that…read morethey could. Their shop rate is as high as dealerships and their customer service is horrible. Never have I been treated so horrible in a shop that I am paying 120 per hour! I was sworn at and named called by their front desk person (Rob). I would NEVER recommend this place to anyone!! EVER! And its to bad cause even tho the time on my repair was high the work was very well done. Rob threaten to hide my vehicle and charge me storage fees when I said that the time was to high. I even mentioned to him that I called three other shops and they all quoted way under their time. Never go to this place ever, you be better off going to a dealer, at least they rip you off with a smile. :)

Absolutely wonderful company! They go above and beyond the call of duty to help and work with you!…read moreHonest, hard working! If you need towing services or mechanical work, call Highway 97 Towing and Mechanical LTD! They won't let you down!!

Last month they inspected my mother-in-law's vehicle saying her brakes and rotors were good for the…read moretrip to the island, but to come back next month to get it done. She came in today to get her tires rotated and asked that her brakes and rotors get done like they had said to. They went and had the audacity to do ANOTHER BRAKE INSPECTION and charge for it, when she came there for that reason and the brakes had already been inspected. When I spoke with the manager she was only on the phone. She was verbally abusive, yelling and swearing at me. All she had to do was go "Sorry, that should not have been done" and taken it off the work order but she decided to make matters worse. It was a very unprofessional conversation as a business owner to their customers. When I tried to get the charge removed, she said "Ok, here, we can take the time for the inspection off and charge you more for the tires to be put on. Do you like that better?" That made the charges overall $70 more! This is NOT A LEGITIMATE BUSINESS! THEY ARE SCAMMERS TRYING TO RIP CUSTOMERS OFF! To add damage to everything else, she messaged me trying to say she was right and lying, then she blocked me from messaging her back on the business page, removed the review section completely (where I had a review) and that was that. I'll be taking this with the BBB. They are liars, scammers, illegitimate in their business dealings and have no respect or care for their customers. They are in it for the money and will find every way to rip you off. DON'T GO THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our wipers broke while driving down the alcan. We stopped at Rampart, and they were able to get…read morethem working again quickly and without having to replace the part. They were super affordable and even showed us how to fix it if it happens again.

Super cool guys! Outstanding customer service and super helpful. Couldn't get me in last second…read morepanicky traveling through scenario, so they didn't do actual work for us... but still talked us through it and went on test drive and made recommendations and was just a great place! Our issue was a TPS malfunction on a recently rebuilt 12V cummins transmission. I had talked to and/or been to several other shops as I progressed on my travels and had done quite a bit of on-line research on the issue...based on that lingo and knowledge I left this shop feeling confident in their answers and knowledge more than all the others. Highly recommend these folks for any automotive needs in Fort St John....

I purchased a tune for my 2015 Ram 1500 3.0 Ecodiesel spoke withTyler…read morethe programer I installed the tune and immediately a code showed up P050E I could not erase the code with PG3 so I sent it back I paid for shipping $200 1 month later I get the ECM back installed 2 days later the same P050E code shows up again 4 months I have been dealing with this issue I asked for my money back and they said we dont give money back for tunes so if you want a tune buyer beware your taking a high risk buying from this company. I would not have taken the time to post this review had they done the right thing and refunded me for a defective tune I would never buy from them again and I will post on YouTube showing the video invoices shipping back and forth to reach as many people I can this is my only recourse to prevent others from going through what I had to experience. Do your self a favor go to Mr Tune, GDE anyone but Pro Street.

Wonderful shop with wonderful people. We broke down in Fort Saint John on our way from Alaska to…read moreFlorida and these fantastic people helped us get our truck back on the road so we could make it to Montana since we were on a time crunch and their engine supplier was over a week out in orders. Not only did they get our truck back on the road in an amazingly short amount of time they also charged us a very decent price for the work they did (other places in the states would have taken advantage of the situation and charged us more than necessary so we are very grateful for them being so kind). 10/10 would recommend anyone with diesel issues to go to this shop in Canada.

Short version: Absolutely wonderful service department staffed by super friendly people. I'd give…read more100 stars if I could! Long version: Didn't intend to come to this GM dealer but ended up here because our GMC Canyon diesel truck had a mechanical issue due to the cold temps during our road trip from California to Alaska. While it's obviously very frustrating to have an issue with our truck on our road trip, Murray GM did what they could to get us back on the road in a timely and easy manner. Everyone working here was very friendly and helpful. They were happy to offer advice on where to go around town, and they have a very convenient free shuttle service. They drove us to a nice local coffee shop for lunch and then let us load up all our stuff in their shuttle and brought us to our hotel. We stayed in the hotel across the street for the night and the next morning they had already looked at our truck after leaving it in the shop to get warm overnight. They used their scanner to run a service DPF regen which solved our problem and got us back on the road. The only bummer with this dealer was that they do not offer their own loaner cars. They simply work with the local Enterprise location, so we had to wait about 6 hours for an Enterprise car to become available.

The entire team worked very hard to support our salesperson Dennis to find us a vehicle when there…read morewas little inventory! In the end I spent more money than I wanted to - that says more about me than them - but genuinely believe I got GREAT value. Car shopping is my least favourite thing to do but Dennis and Ian made it pretty enjoyable. We will be back.

Sean did the main part of the oil change. Super nice guy. All staff were jovial, friendly and…read moreprofessional. Seemed to work well as a team. I found a coupon on line so it was very reasonably priced. We've been on a long crazy journey in our van camper and Sean ordered up a new air filter. Was there quick and installed quicker. Thanks for keeping us rolling guys.

Just moved here from alberta and needed an out of province inspection for my 2019 mitsubishi…read moreoutlander. Heard good comments about this Big Horn place and was not let down. Drove off in just a couple hours for a couple hundred bucks. Went over everything too very detailed in what parts are possibly going to go in the future too. The owner derick even drove me home in his personal truck so I didn't have to wait there or pay for a cab. These guys are amazing seriously just go there and you'll see.