Amazing family atmosphere from the front of the building to the back. Love my Fort City Family!read more

Worked here for a bit as a work experience program for school, my co-workers were great and always…read morehad work for me to do, always happy and joking around. 10/10 would Volunteer here again.

Needed a car for a driving test and tried Enterprise - they took a rental online, and called me…read moreback three full days later to tell me they didn't have a vehicle to accommodate my booking. Tried Avis - not only was the place a dump, but they weren't there, and then told me that I required a class 5 license - all of this when I was scheduled to pick up the vehicle. I stopped at Driving Force, and I was happy I did - they had exactly what I needed, were happy to rent to me, the car was clean, fueled, and mechanically perfect. The staff were excellent, seemed very happy to help and to be there, and I will be using them again as my first choice should I require a rental in the future. Thanks guys!

Walt's has had a haloed existence in FSJ for several years, mainly due to the Father, who was a…read morekind and honest mechanic. My experience here this past couple of months has shown a business where Pop made it and Son runs it but has lost the reason why Walt's was so successful in the first place. Here are the problems that I encountered: 1. Very Young Reception Staff who are way over their heads in their position as Clerical but think they are Journeyman Mechanics. In other words they are spewing out information which was downright incorrect. 2. The intake appointment process was just ridiculous. You make an appointment for your vehicle and they tell you to drop your vehicle off at 8 am but they might not 'get to it' until afternoon and might need to keep it overnight. Which is so inconvenient to me as I cannot just drop of my wheels and wait for them to decide 'when to get to it'. Why not give a customer a specific time? 3. No waiting room. 4. Now to the actual work. The mechanic did a wellness check on my vehicle. So, for over two hundred bucks, I was told that one tie rod end was cracked and needed to be replaced. No problem I told them to order the part and get it done. Which meant another complete day that I would be without my vehicle as they still insist on dropping off the car a 8 am. So, the tie rod was changed and I was charged for 1.3 hrs work to do it. Seems a little long, considering it could easily be changed in 20-30 minutes. 5. They told me to get a wheel alignment. I had to go to another outfit to get this done and this is where the 'exposure ' of the poor inspection done by Walt's mechanic was evident. The 'Wheel' Company that I took my vehicle to, told me that the 'other' tie rod end needed to be changed as it was rusty and loose. I said, 'What!'...Walt's just did an inspection and missed the opposite tie rod end? Could not believe it, which left me pissed at Walt's. 6. Further, the 'wellness' check that Walt's did on my car revealed a cracked brake line, which they never specifically reviewed with me. I only noticed that particular when I reviewed the sheet and had to decipher the mechanic's inspection. I brought this up to the very young clerk who was so snotty about having to order the part. I was stunned, she acted as if it was my fault that I never brought this matter to their attention when the Fact of the matter is that I paid Walt's to tell me what further work was needed for my vehicle. So, all-in-all, I found Walt's Automotive to be very poor in their Inspection and Service Protocals, which actually cost me more money in that I had to rent a car two times because their 'drop your car at 8 am' just did not work for me. Plus, had the mechanic properly inspected my car, he could have changed both tie rod ends which would have been cheaper for me. Not to mention the hassle they created by not reviewing their findings of the inspection process (missed the cracked brake line). The pluses of Walt's: 1 out of the 3 frontline staff was very courteous and helpful (Erin). I did feel sorry for Erin as the other two young female staff were really rude and dismissive to her. I think they are jealous of Erin, as this Lady was professional and charming, while they were rude and very unlikeable. For me, Walt's is a thing of the past, unfortunately the New Walt's just does not give that old world service that was once reliable and considerate.

Great customer service, fair pricing and good experience. Walt's is known and trusted and will…read morecontinue to get my business in the future. Very happy customer!