I typically only do reviews for food but had an awesome experience with World Balloon. They were…read morevery accommodating and added us on a tour for the next day after another company cancelled. Prices were reasonable. The team was professional, structured, knowledgeable, and enthusiastic. I never felt endangered or scared during the entire ride. We saw the sun rise and had a great 360 view of Albuquerque. When we landed the trackers were there to assist and and bring us back to the take off site. Upon returning we had a champagne toast whole listening to a story on the origins to the hot air balloons.

From pick up to drop off, it was all great. Our pilot Chris was so fun to be around and he was so…read moregracious to answer all of our questions. A smooth ride from start to finish. He's also funny. The owner and his wife was so kind- they helped get the balloon set up. Live the history story of hot air ballooning. Makes me want to always have a bottle of champagne to greet others ! It was even better that so many balloons were in the air around us. Never alone in the skies. Overall a wonder experience. I would def call them again.

Thank you to Buzz and his whole family and crew for giving us one of the best experiences of our…read morelives! I can not recommend this more. We arrived around 6:30am to set up the balloon, and the ride took about an hour. I think our balloon was also one of the most beautiful ones up in the air with a rainbow of coWhen we landed we had some bubblies and cookies and hung out with the crew. Truly an eye-opening experience - you can't go wrong with Buzz!

Amazing experience with hot air Balloonatics. Husband and I went up with them on a whim because of…read morecovid and travel restrictions and wanted to do something Iocal in Albuquerque. Buzz and his grew were great to work with, 6 riders were on our ride. One of those riders proposed while up in the air and Buzz celebrated this special occasion with an extra bottle of champagne. He truly cares and is in it not for the money, but for the passion of ballooning. Would highly recommend this business! Their heart is in the right place!

Amazing experience, really nice crew. Totally recommend it if you are courageous. Very safe and…read morechill ride.

Since I usually leave reviews, I always check reviews out prior to chosing where i will be going. I…read morewent to Albuquerque for the international balloon Festival and was looking for a hot air balloon rides. I read the reviews for this company, but I also looked at reviews from other sites & ultimately decided to go with this company because I felt that some of these reviews did not reflect the services this company provides. I am so glad we did choose this company. I called them to let them know that I had booked everything for my stepfather, but that it was under my name and they said there was not a problem with that. I also asked if I could follow them to take pictures of him getting in the hot air, balloon, and taking off at which Brittany happily said yes to. When I called it said to text the phone number listed because nobody answered and as I was texting, I got a return phone call almost immediately Brittney was prompt and professional. One thing I've learned is a hot air balloon ride is not your typical type of service. Everything is based on safety, which I am extremely grateful that this company cared so much about safety. Everything depends on the wind as I experience with a balloon festival when none of the balloons were able to takeoff. Did it ruin my weekend,? No! I still enjoyed what I was able to with the festival, but I did learn that you have to have some type of flexibility and understanding that riding a hot air balloon & being able to experience it all depends on the weather and the mental state of your pilot. Both are extremely important. Unfortunately, the day before nobody was able to fly, so Brittany did accommodate those individuals and allow them to fly in the morning, which made it a little hectic. However, we totally understood because this is a bucket list dream for a lot of people and we're glad she was able to accommodate them as well the following morning. It did make it quite busy and a little hectic in organization for checking in however, this isn't your typical service. My stepdad truly enjoyed his experience and we highly recommend this company. One of the employees actually took pictures of everyone on their own phones of them in the basket, which was a nice touch. Then they did a celebration at the end with some champagne, orange juice, and water. Very nice touch & a memory my step dad will have for a lifetime!

My husband and a group of friends got to fly with Alfred. I highly recommend this business and the…read morepilots that come with. It was such a great experience, smooth takeoff and landing! Views were incredible. Thanks, Alfred!!

What a wonderful experience! We took my mom to check an item off her bucket list. There was a…read morebreeze, and it took three tries to find a location that was safe. We were in the air for a good long time. The landing was pretty smooth even though Troy found himself in a stickery field. We so appreciate Troy and the whole crew for not giving up.

We found this family-run business by chance and we're so grateful we chose to experience this once…read morein a lifetime/bucket list thang with Elevated New Mexico. Justin and Keshia and team made it a seamless and really enjoyable experience. We launched from the same site as other experience providers, but because the Elevated New Mexico team appear to be a smaller and less commercialized outfit, our family arrived with the team already having set up for the flight, and we watched the balloon inflate and were in the air immediately after sunrise. We got to see the sun rise above the mountains whilst in flight, while others were still getting off the ground. We also greatly appreciated that Justin shared some history about hot air-ballooning and that this was a deliberate focus of the experience. Best part of our NM trip!

We are SO lucky to find Elevated New Mexico!!!…read more The representatives walked us through the process with thoughtfulness and professionalism. Thank you Elevated New Mexico for giving us such an amazing and unforgettable experience!!!!

We had a fantastic ride 2000 feet high, with a stunning view of the sunrise over Albuquerque. A…read morevery personal experience, with a traditional post-balloon mimosa snack time and ballooning history lesson. Great crew, excellent experience!

The staff we very pleasant and welcoming! The pilot was a great tour guide and historian of…read moreAlbequerque and hot air ballooning. They past along hot air balloon traditions and celebrated the ride with a bottle of champagne and snacks at a local park afterwards for story telling! Great family owned company that are extremely friendly and passionate about hot air balloon rides! We thoroughly enjoyed our ride for our one year wedding anniversary! Definitely a must do!

Went on a girls trip to Albuquerque International Balloon Fiesta. Unfortunately festival flights…read morewere $$$$$ We found Aerogelic Ballooning online. They offered a festival week discount. It is a few miles from the fiesta but when you're in the air you will see lots of other balloons. The balloon holds 20 people and they schedule 40. While the first 20 go up, the rest follow in the chase vehicle. After they land the group switches. It was an amazing experience! (See photos) The pilot, Shane has been flying for 25 years and his family works with him. Everything was smooth from ordering tickets, to meet up, and of course the actual ride. Things to remember: 1. Get there early so you have time to make a pit stop and still leave on time. 2. If you notice a giant slit in the balloon while it is being inflated....Don't Panic. It's just a vent (thanks Dakota) 3. Stop and enjoy the amazing sunrise views in Albuquerque from high in the sky!

I would give this place -5 stars if I could…read more This hot air ballon company has wronged my husband and I. They're was a miscommunication error when my husband was trying to schedule our flight. When we went online to call them to schedule our flight we picked "New Mexico, Albuquerque and found a phone number to call. We assumed that it was to the Albuquerque location but it was ACTUALLY to the Phoenix, Arizona main location. Neither did the lady my husband talked to named Misty or my husband knew that when the flight was scheduled. So come the day before of we are trying to get in touch with them to confirm our flight no luck straight to voice message. The morning of we look at the email again and see the location for the balloon flight is at "the Starbucks on I-7 and Happy Valley Rd". (I posted a pic of the location directions they sent us) I mean you'd think a legit business would give you an actual address but. When we asked about the address we found out that our flight was scheduled for the Phoenix, Arizona location at 3pm. We were devastated! We're road tripping from Kansas to Nevada and we thought what a great idea to stop in Albuquerque NM and enjoy a hot air balloon ride a first for us both. Now before we both completely lost it my husband was trying to work with Misty to see if we could find a solution both parties would be happy with. We first asked for a refund. Misty told us flat out "No" to the refunds and that they were basically gonna keep our $100 deposit regardless of the communication error being just as much my husbands fault as well hers. She said that the whole refund was out of her hands and jurisdiction. Now mind you we were driving around the mountain area of New Mexico so the call got dropped twice. Every time my husband called back politely and apologetic about the spotty reception Misty got upset and offended because she thought he was doing it intentionally. She said that it's his and his phones fault and basically blamed this whole situation on my husbands lack of understanding. Whoa now! You call that you're customer service?!?The fact that this employee can not work with us but instead is against us makes me question the integrity of this business. Misty did nothing to help us feel that we made the right decision in choosing them. My husband worked hard to urge her to help us see if there was anyway we could reschedule. She finally told him to call this guy named Glenn who runs the Albuquerque location. So we did, we called Glenn. When we told Glenn our story we had hopes that maybe we found someone who would show some kindness and help us. WRONG!!! Glenn said well you got two choices 1. You can be on stand by and just check back with us daily to see if we have any open spots available. Your standby would last for 6 months and it's only good at the Phoenix location. I don't recommend this because it's very unlikely you'll get a flight. 2. Just accept you're out $100. Like seriously?! Can you believe that?!? I said to my husband there's no way we can win so he can make the decision. Sure enough my husband decided on the standby because after moving out and the holidays we just can't waste $100. Glenn said "Okay I'll be sure to let Misty know since she is the boss, the manager of operations." Whoa whoa whoa back that up! You mean to tell me that the MANAGER OF OPERATIONS IS UNABLE TO ISSUE A $100 REFUND?!? Smh what kind of place are you running here?!?! So we're both confused, upset and I myself am now crying my eyes out because the whole point of us being here just got cancelled. And now we're $100 out. This is some sneaky snake like business you have running here. I personally don't even want to business with this place anymore but understand my husbands strife. Why would I want to trust this place after the horrible customer service I just experienced. Soooo Misty calls back to confirm that we're doing the standby thing. Now here's the icing on the cake. My husband after talking with Misty points out so that another poor couple or family doesn't encounter the same problem we did, that the phone number we found online for the Albuquerque location was incorrect and was actually for the Phoenix location. Guess what she said? "Oh we know you guys actually aren't the first couple whose had this kind of mistake" ARE YOU FRICKEN KIDDING ME??!!?!?!?!?!?!?!???!! Livid just livid!!! It's a Whole big scam a con for them to keep your money.NO HELP from MISTY or GLENN and almost an admittance that this business will intentionally set your reservation up for failure just to keep your hard earned money. Worst experience of my life!!! Still crying and upset about it!!! I honestly don't know if I even want to get in a hot air balloon anytime soon knowing this is a possible experience. THEY TOOK OUR MONEY FOR THE EXPERIENCE WE DID NOT WANT. NEVER DO BUSINESS WITH THIS DISHONORABLE PLACE.

I got this on Groupon since it was priced nicely…read more I was very leary of the comments since there were many stating no shows. That was not the case on my visit. I got a confirmattion text the day before and the van with the balloon was at Starbucks well before we arrived. It departed at 6am. Ride was great and workers were helpful. The one red flag is the duration. Groupon said 4 hours. It lasted from 6:02am got in the air and all and then were driven back to Starbucks ny 7::42am. Really nice guy, but if I'm being completely honest, I feel he cut it short so he could save his propane, get us back on the ground so he could squeeze in another booking. Beyond that it was a great first time experience and much knowledge was shared. The duration difference of what we actually got did leave a bad taste in my mouth.

Sangram and his crew were amazing! Stunning views! Loved every minute of it!…read more Ended with a champagne toast.

Insanely beautiful store with lots of great hot air balloon souvenirs! I had a really hard time…read morepicking just one thing to get from here. Ultimately, I decided on a beautiful ornament for myself and got another one to gift my best friend. I would've loved to have gotten a solar light, but my apartment isn't in the sun enough for one. Owner was very nice as well. Highly highly recommend coming here for your souvenirs! This is my top shop of the trip by far!

The balloon arch was great and Rosa was on time setting up and tearing down at the end of the…read morenight. She is very responsive to questions.

Hot air balloon pilot on October 7th am 1st flight very knowledgeable and friendly. Definitely will…read morego on again.

Worth the experience, amazingly beautiful. Make sure to bring warm clothes because it can get cold…read moreif you go early. People all over the world come see this great experience.