Meh... This place could use some help. I would not waste your money going here. I am actually…read moresurprised by the other reviews that said they are helpful and nice bc they are far from this. (However, those reviews are from 2017 and I see a lot has changed!) They can't do cuts you ask for. Better off going to a big city for the cute cuts for small dogs. Also, they need work on their communication and customer service skills. Rude and unfriendly- which makes the services even worse. Suggestion to the owner/management: Be kind, be nice. Being helpful can go along way. Communicate. Repeat back and make sure you have a clear understanding of what the person is looking for- do not just say you know and scoff off what the person is saying. Overall, its a typical small town mentality with the "I think I know everything and we are too good," when in reality your services are sub par and would never make it in a place where people know better. Final thoughts....Cheyenne needs better grooming salons and it's better to make the drive to Fort Collins or Denver.

Terrible staff. Dirty little building. Just miserable experience. Rude and inconsiderate. Will…read morenever go back.

They were very kind and did a great job on the young puppy. Would recommend them. They provided…read moreinformation on what areas I could assist the pup by working in between grooming to make grooming easier.

Best groomers I've ever gone to! Every dog I've had has gone there and they love the workers! Thank…read moreyou for the best experience!

Joslyn has always done a wonderful job with our Pyradoodle, Ladybug. Will always use her in the…read morefuture.

We have a dog-reactive and prey-driven wooly Siberian rescue. We have Joslyn do a full groom twice…read morea year, and in between she gives nail trims, which the dog was never conditioned to accept calmly. So we call and ask when is a good time, and Joslyn makes sure no small pets are loose, and the two of us owners hold and feed the dog while Joslyn makes short work of the claws. She's really accommodating and pleasant and does a good job, follows our instructions, and we just really appreciate how nice she is about our difficult fur kid. (But I hope this review doesn't mean she ONLY gets the tough cases LOL.)

Rude and non-existent customer service. I was treated as though I was non-existent. Do not…read morerecommend.

We love Tail Waggers! We get our dogs' food there. They have a great selection of high quality…read morefood- dry, wet, and raw options- and treats for your pets and a lot of great toys too. I love to use their self-service bath tubs for our German Shepherds. The water is always warm. They provide a variety of shampoo and conditioner options. I like to go with de-shedding shampoo and oatmeal conditioner. You also get different types of brushes to use, a blow dryer, and towels. Today I also got one of the dog's nails trimmed and it went so smoothly. The staff is really nice and friendly every time I've been there. I've never used their grooming services myself, but I've seen some pretty pups leaving their grooming area. Definitely recommend them, especially if you're looking to shop local and get high quality pet food & care!

They take such good care of our animals! I usually take our short hair dog in to bathe him while…read moreour other one gets groomed. They are amazing!

Wonderful pet grooming facility! The staff is friendly,…read morekind and courteous I love this dog groomer and she takes such good care of my fur babies!

Josh is THE MAN in this store. Nothing extra ordinary, just a genuine human being that we all have…read moreto be, when you consider the times we are in, it is so hard to come by a good person tries to help others. This is Josh. Generally helpful people in the store, but damn you guys gotta know this man's value for the store. Yo! The corp! Give this man a raise.

They are labeling tarantulas as the wrong species. Please do your own research before buying so…read moreensure you know the environment they need to live in. They are labeling them wrong so they can make more money

My chihuahua is a rescue. Not really a people person..... she loves her humans…read more She has come out of her shell. And they do a beautiful job.. Super nice people there. I recommend them

Nirvana does a terrific job on my Japanese Chin. My dog is comfortable when we go and looks great…read morewhen he's done.

she did so great with my dog. she was very kind and took her time. My dog loved it! We will be…read moreseeing her again very soon

Amanda was very professional. Due to some issues, she was a little delayed but communicated…read morepromptly. She was so warm and welcoming with our pets. They both look amazing. Prices are reasonable and the pups seemed very calm. So happy to have found this service.

Amazing service, lovely employees, very reasonably priced. Our cats are so well taken care of by…read morethese amazing ladies.

The staff was yelling at the dogs to shut the hell up when I went to pick up my pup. Absolutely…read morehorrible.