Good location, clean rooms but the walls could use some paint. Service is a hit and a mis, room service arrived fast one night, the next arrived almost 1 hour after, they have a 30 minute guarantee so I didn't pay, unfortunately I had to remind the room service person of that. Front desk people are also a hit and a mis, some greet you, some don't. The girl that checked me in enrolled me in the Starwood program without even asking me if I wanted to join, she didn't mention anything about the breakfast either, the best service at the front desk was provided by a gentleman that was still in training.
I had to stay here due to the location, next time I'll just keep staying at Camino Real, more expensive yes, but with better service. read more