Finally had my day in court and these idiots lost!!! I did'nt get all the damage paid for they did,…read morebut about 70 percent I'm surprised there still in business every since I had my issues with them all I have heard is nightmare stories of crap work and over charging people Never in my life would I of thought putting my car in the shop would end up with almost 10 grand in damages from just shear incompetence and then to finally fix the car and they parked it across the street so close to the only other vehicle attempting to hide the damage, absolulty no class NEVER EVER GO THERE , RUN THE OTHER WAY YOUR WALLET WILL THANK YOU

This is the only place we take all of our vehicles now. We trust this family owned business and…read moreknow they won't take advantage, they offer a fair price and service is always excellent. I've personally recommended them around 30 times. They are so busy but always seem to fit us in!

The mechanic at This shop screwed up my vehicle , causing a fuel leak (very dangerous stuff).. to…read moremake things worst.. they removed my skid plate from beneathe.. which is held up by 16 screws, just to secure it back with 4 screws (like who does that ??) The fuel leak fumes seeped through my air vents causing my whole vehicle to smell like gasoline for weeks. And had the nerve to overcharge for service. Now i personally don't think the staff are bad people.. just a very careless / unprofessional mechanic.

This is the ideal place, and I strongly recommend. Prices are so good and the service is excellent…read more David is so accommodating, knowledgeable and informative, definitely going beyond the call of duty.

As a single mom, my vehicle reliability and maintenance are essential. I cannot speak highly…read moreenough as to the excellent service, fair price and the quality of the repairs I have received. So very grateful to Greg's auto for keeping me on the road safely. Whether it was my 2010 Acura RDX I just sold last year or the Subaru I currently drive, they always know just what to do Thanks Greg and your excellent team for making me feel like a valued customer.

I have been going to Greg's for about 15 years but will never go back and everyone that I once…read morereferred there have all had horrible experiences. They used to be great, the staff in the office was great, Cody and Greg were great, and the repairs were good. The past 2 years however, the place has gone downhill horribly. The office staff is now rude and openly lies to customers (see below) while the repairs have not been done to any kind of standard. They no longer stand by their work. Here are some highlights of the past 2 years: 1) Took my daughters car in and was told it would be done the next day when a part came in. 2 days passed and we called to inquire was told the part would be in the next day. 2 more days pass and we called to be told the part would be in that day and the car repaired, but it wasn't. The next day we were told the part they received was wrong and so they had to wait for a new part. The office staff lied to us repeatedly over a period of 5 days. 2) Took my sisters car in for new shocks. 13 months, and just 8K miles later, the shocks were totally bad. They said "too bad" the warranty is expired and wanted the same amount to replace the shocks. She is 70 years old and only drives to the store and doctor appointments. Shocks should last 50K miles at least. 3) Took my son's car in for a gas purge valve replacement. Paid over $1000 and within 2 months the valve no longer worked. My son was so angry at Greg's that he didn't tell me until many months later. I called Greg's and once again was told "too bad". It is unfortunate that they are such a lousy place now with no integrity when they were once a really good place. I no longer recommend Greg's auto to anyone for any service.

Scam artists!!!! DO NOT USE THIS COMPANY!!! Nothing like being a veteran and getting scammed by…read moregreedy dishonest people on Veterans Day! Was instructed by U-haul this was the closest drop location for my rental truck. Dropped off a U-Haul on Veterans Day as scheduled and they were closed. Called U-Haul to confirm drop off was done and left keys in drop box. Woke up today to see these liars hit me with a $70 surcharge!!! An extra day rental even though the truck was dropped off the day it was due. I guess they think they can just charge an extra day because they're closed. Not the way it works. Not only that but an additional "coverage" charge, to add insult to injury they charges an additional $10 for gas!The truck was to be left with 9/16th a tank of gas, so just a little bit above half. Which I left it exactly at 9/16 but they think they can just scam you for another $10, $70 in extra fees these dishonest thieves tried to hit me with. Well unfortunately for them I took tons of pictures and have already initiated the complaint with U-Haul and demanded a refund as well as reported them to the Better Business Bureau for scamming. Can't imagine the scummy business they pull on people buying used cars or needing a transmission fixed!! STAY AWAY!!!!

Had torque converter shudder in my 2010 Toyota Tundra. Jeff was very responsive when I called and…read moregave me a good explanation of what was happening and how he could fix the problem. It took about a week to get parts and do the work. During that time he kept in touch as to the repair. Picked up the truck and all was repaired to my satisfaction. Would definitely recommend Builder's for transmission work.

New forklift tires were installed here onsite in less than two hours which is half of the time it…read morehas taken other companies in the past. And, the cost was 1/3 less than those previous companies charged. Everyone that I spoke with over the phone as well as the technician who did the work was very helpful and friendly. We'll definitely be looking to Itco for our future forklift and scissorlift tire needs. Thank you!

Had a very unfortunate experience with Volvo Service. Quite honestly was considering trading and…read moreupgrading quite soon, but this last visit may have solidified our family choice. I requested an oil change and to top off fluids/just identify anything else they may think is necessary to tend to. I was told a complimentary pickup and delivery of our vehicle was possible. Sounded great (later saw it on an itemized bill that never quite added up). Keith from their valet team was kind and on time even though he was given the wrong contact info for me. (Thankfully the previous car owner let me know). At the top of the day, I was given 3 choices to move forward with. Ranging from $839-$1,472. I shocked to say the least. Somehow spark plugs, an oil change, even with a military discount brought me a little above $840 even though my itemized final bill reflected $919. Itemization never quite matched. Among the items- There was a quality control fee. $536 tune up fee.. which my husband has narrowed down to spark plugs and labor. I was also charged appx $73 for related services. Make it make sense. Now, we have a very frustrated house and I have to admit, other larger vehicles or providers are looking more palatable for our growing family. I'll spare everyone the frustrating comments about ai versus human interactions. I do not think the Bill Knight family would agree with how this was handled.

Great service. Team takes care of you and a great product. Service and sales both great.read more

After going to this for the last 9 years for my oil changes, I've never been so disappointed and…read moreupset in my life. I didn't make it a mile down the road after leaving before I was stranded. I'm not a mechanic, but the moment I lifted my hood I could see what a cluster f**k my torn belt and faulty hose was. If you're going to be under my hood and simply changing my oil then you should have recognized that I had a bigger issue and notified me instead of being thoughtless towards me and if you didn't notice the issue then why the hell are you allowed to even work there? You have forever lost my business for my entire household.

I have used Henry's for over 10 years and they have always been FANTASTIC. I have never had an…read moreissue. I used to live in BA and they were right down the street. I now travel from S. Tulsa and I still go to Henry's when I have a bunch of places in my area. GREAT job guys and thank you!!!

This is NOT Hesselbein any longer. It's Gateway, and with the loss of Hesselbein they also lost the…read morecommitment to quality work. Visited there for a tire rotation and battery purchase and fifteen minutes into the work I was told they stripped a lug nut and were waiting for a replacement to arrive. No problem. They made a mistake and owned it. A few minutes later I hear the unmistakable sound of a ball peen hammer striking steel, and this sound repeats twenty times or more. Upon a look at the garage I realize it's my vehicle's brake drum he's beating on. When I walked and stood at the bay entrance, he suspended the hammering and retrieved the proper tool for drum removal and wah-lah, the drum practically jumped off the hub. Then the tire tech attempted to thread the wrong replacement lug nut on the new bolt and was about to use the impact wrench to force it, that is until I intervened and told him the thread pattern had to be incorrect. He went away and upon return exclaimed "The bin was labeled wrong!" Again, wah-lah, the correct nut fit just like magic! At this point I'd had enough and passed on the battery purchase. Before the tire tech attempted to back my truck from the bay, I heard the service manager caution him to remove the floor jack from behind the truck before backing. I'm not sure he had forgotten the jack, but I offered instead to back my own truck out. I then had to remove the leveling blocks from beneath where they were dropped from the frame rails. I have myself to blame because I visited there three years ago with this same truck and discovered after leaving the shop they took my locking lug nuts and put non-locking nuts in place of them. I'm sure it was intentional because the lug nut key was also missing, so deduced their service tech needed them more than the rightful owner. At the next service Brad told me they'd replace the lug nuts, but looking into Brad's eyes, I could tell he was making an empty promise he couldn't, or wouldn't, fulfill. He took my cell number and stated he'd call when they arrived, but I never heard from him, or them! So much the better because they'll never hear from me, nor my referral business, ever again!

What a terrific experience we had here yesterday! We've used their neighbor on their south for…read moreyears but had a disappointing experience with them first. We then went here and the customer service was fantastic. They will get our business in the future. The interior is spotless (doesn't sink ) with an extremely comfortable waiting room. But the service, top notch.