The reviews are accurate with the terrible service emitted from an Indian woman teller's dismissive…read morecurt attitude. So, I am your scapegoat shift to direct your bad day towards? She did not exhibit patience or warmth in the communication tactics. When inquiring for the signature Chase pens... blatant rapid fire the tonal shift in rude wayward behavior. "NO! We don't have any! NO!! Maybe come back next time and there will be some, okay?" How do you diagnose evil? Oh, hell on wheels for a return at this Chase Bank branch! Does her supervisor is informed for situational awareness of her poor communication skills, lack patience, manifested by her dismissive curt attitude? I was neither greeted upon arrival when it was my turn at the teller window nor received a salutation when exiting. My financial banking transactions was completed. I did receive my printed receipt with acquiesce of reluctance. This Chase Bank branch is accessible via MTA NYC Transit elevated J train at 85th Street, Forest Parkway. I walked forty two (42) minutes from my home to this business.

I had a hard time getting Medallion Guarantee Stamp on some documents with several Chase branches…read more So I went to this branch to try to see if I can get it done there. The manager there scolded me for being rude when I asked a bunch of questions. He said I should wait for him to finish. He could tell me to slow down. I didn't go to there to be insulted by him. No customer service skill

I don't know what it is with chase bank but they're horrible now. ( the whole organization as a…read morematter of fact) They couldn't verify an identity to have access to the account even with proper identification. Also had another issue with being scammed and charged monthly for something that never came by another company. Chase bank took the scammers word for it and couldn't help me. I had to close out my account entirely!!

This location the staff shoots rude scowl profile looks from head to toe at patrons as I did not…read morefeel welcomed or inviting. To the staff it's just a job which they appear unhappy as they wish it were the end of the shift to get through the day. The hours of operation is also a blockage for one's convenience in day-to-day life as they promptly close at 4pm Mondays through Fridays. Bankers are better off going elsewhere for all their banking transactions.

go to another bank.... Ass backwards local bank.... NO advantage these people actually CONFISCATED…read morea check instead of cashing it for some reason and then made me wait another five business days for a check iid ALREADY waited a year for.inconvenient moronic procedures i was forced to deal with this after being discriminated against by td bank. ALL BANKS SUCKKK

With extreme disappoint, I whole heartedly agree with the first Yelper on the customer service…read moreissue. Staff resonate the most vile, curt, ineffective nasty communication skills that I have seen in any business field. As soon as my party of two enter and wait on the teller's line, one teller blatantly with an extreme cold front, rude scowl look loudly blurted out: "Can you speak English?!!!!" as we have not open our mouths to request our banking needs. Whoa! We responded with direct eye contact loudly: "What language are we speaking to you now if not English??" The teller shrugs her Lo Fan shoulders and then rudely dismisses us. Clearly racial discrimination for racial profiling Asians with the extremely cold front "Can you speak English??" Our financial transaction was completed but it took half hour due to this unacceptable, unprofessional incident. The entire staff automatically assume Asians are LEP (Limited English Proficiency) ergo make pre-existing assumption! Maliciously fragrant. Cantankerous and insolent! Formerly Columbia Savings Bank which merged with Queens County Savings Bank and took their name. Avoid this branch like the Bubonic plague!

So I walk here Friday instead of going to the bank Sunday. I go to use the ATM. It returns the…read morecard after I try to withdraw money I try to use the other one. Same problem. I wait in line for a teller. With the long line, I'm thinking that the machine may have given others trouble. I wait about 10 minutes In line. The teller asks me to insert the card into the card reader. Apparently TD bank blocked the card since I don't usually use this branch. I filled out the withdrawal slip and she gave me my money. She also wished me a "happy birthday " since my birthday is Saturday.

Very slow service. I only came to make deposit and had to wait in the line for 45 minutes. I don't…read moreknow if it's lack of staff or slow staff but the suck. I need to close the business account here Stay away from this location

With the global financial crisis in full swing, scandals like LIBOR and MF Global continue to…read moreplague our savings and nerves. Unfortunately we are faced with a global banking takeover where markets and indicies are manipulated by the Merrill Lynch mob and the Goldman Sacks Gang, just look at what happened to the S&P last Monday. Investment banks aside for the moment, Maspeth Federal has been long standing staple in the neighborhood. Tellers have been there for many years, managment has remained mostly constant and my safety box behind the enormous gated safe has never been robbed. With over 400 zombie banks going belly up since the 2008 crisis, I feel very comfortable knowing Maspeth isn't in any sort of peril. Every year Maspeth erects large tarps to cover the parking lot area and hold a live music venue for a few hours. It's a wonderful time to enjoy music, to run into neighbors and share a chat, further building what Maspeth embodies for all these years. Community relations.

First off , what idiot put the handicapped parking ing the back furthest away ! Will notify Ada ,…read moreif it's not moved near entrance , idiots , my friend in wheel chair wanted to go in has to wheel from back to entrance , big fine , from American disability's act !!!!! So change it , or I will register a complaint , flowers nice , but disabilities people , shame on maspeth ! Go to Angie's spot by entrance , but u got charging stations ? Weird ,

If there was ever a no star this Citibank on Liberty and Eldert Avenue would be the worse and last…read morein good professional service .I would give them a big fat 0 especially The Hispanic representitive Frank he always seems to please his own ppl without criticism I swear this guy always says no to everything .My son is a born citizen of the USA and he told him he came to the bank too late to open an account he said that after taking two Hispanics who only wish to speak to him came after my son ,don't tell me I'm racist he's racist this is not my first run in with this guy and he wasn't the only rep there management really needs to look into this b/c I'm pretty sure I'm not the only one with complaints about him

This is the worst citi bank waited over 1 hour to be seen and I only had one person ahead of me…read morethey only have 1 Teller and 2 personal bankers this branch need attention ASAP

Whoa, there are many negative Yelp reviews for this Brooklyn Chase Bank branch location which is…read moreaccurate, honest and truthful. There is a long line at the teller for a Friday late afternoon which I have become so very accustomed to waiting on various lines as an adult. Patience is a virtue. There was a female platform banking associate Marin Azad who is rather aggressive with her approach to customers in hopes to turn the negative reviews around. I was too irritated by the high humidity of a typical New York summer and want to recluse without being approached. I was exhausted from my errands on my day off from my Sisyphean Task and still have more to complete in this plaguing excessive humidity with the addition of the blazing sun. Get out of my face, woman! This Chase Bank branch serves this Brooklyn vicinity for its locale Bangladesh speaking customers. Business cards are available upon request and this same female platform banking associate distributed a very dirtied and stained one. I was mortified to see one's identity of a business card in such derelict condition. My own business card is not stained. The back of this Chase Bank business card contains Braille writing. My primary purpose of this visit is to complete my banking transaction at the teller service and obtain a receipt, but the male teller's computer unexpectedly crashed and I had to wait for a reboot. Eventually, I did received my banking receipt and my financial transaction was completed. I don't mind the waiting as, again, I was used to waiting. I requested some of the signature Chase blue barrel pens (black ink) for my workplace and was awed that he distributed four (4) for free to compensate my delay waiting. This female platform banking associate Marin Azad was very intrusive and further relentlessly aggressive who subsequently called my phone two (2) times hours later highly apologizing for my delay and thanking my patience. Okay, I get it woman! Back off your persistence!! To retaliate, one Yelp star is my opinion. I was receiving emails from Chase Bank for surveys "Tina, how was your experience today?" I have never received two consecutive phone calls to follow-up with my experience. Stalking!! I spend many hours serving people including talking, talking, talking in my line of industry, but I prefer to write to effectively voice my opinion with surveys and comment cards for marketing. The ATM vestibule operating hours are limited and no longer 24/7 to thwart unsheltered, dispossessed people, drug users and loiterers which is the trend for all NYC Chase Bank branches.

The customer service in this establishment is awful. With only 2 tellers in this place the lines…read moreare always long and dreadful. The only good thing is the parking lot.