One of the best! Front desk staff is very friendly never…read moregot any issues, the therapist here are the most efficient, helpful and really knowledgeable they really work with us. Thank you for your patience and work. I Drive 30 to 40 minutes from my home it's worth the drive. They should open more Offices in north Stafford.

Awful front desk staff. No communication regarding changes within the practice, hostile emails…read morebeing sent out when asking to make changes to our appointment, no patient policies being provided despite asking for them several times. Zero professionalism and a lot of microaggression to parents. Therapist is great which is the only reason why this incompetence is tolerated.

They have been great to my wife and I with helping us with our child and it's much appreciated. I'm…read moreforever grateful.

I spent 3 1\2 weeks between ICU at Mary Washington Hospital and Encompass Health Rehabilitation…read moreHospital within the last month. I had never been to the rehab hospital .before. I had had a second seizure along with other health issues, (pneumonia, UTI, SEPSIS which brought me there. I WAS VERY SICK. In spite of it, I bent over backwards to b pleasant because the good workers deserved it. I arrived at Encompass late, approximately 11:30 PM, but had been told I'd go there at 3 pm. I guess you were running late. The intake team was very good and welcoming. I was told what my basic days there would entail. I wanted to come home badly so knew I would do all I was asked to make that hope a reality. I met and worked with many people (nurses, CNAs, occupational therapists, physical therapists, speech therapists, doctors, and case managers....) I had only one real issue with an occupational therapist and I did report her, which is not me at all. All I know is her first name was Cheryl, and she doesn't work there often. She should never spend a day working there. She came at 8 am for me to take a shower my 3rd day with you. I have chronic back pain resulting from three major back surgeries and hot showers help the pain so much. I was so looking forward to that shower. I admit I was very weak, and her method ,involved my doing everything myself, and talking down to me when I struggled I took her condescending attitude but my being anxious and not trusting her made my pain level shoot sky-high. I tried to talk to Cheryl, but she treated me as nothing but an imposition. I told her another OT had helped me shower two days earlier to which she rudely replied, "so you don't really even need a shower.". I hadn't slept for a week and was quite emotionally down and did not need to be talked to like I was a child and a problem. My husband came to see me a few hours later and found me crying in my bed - not a good experience!!! The other therapists I worked with were good. It's a shame how one person who has no business being around people who need encouragement and compassion to recover can ruin the entire process. I hope my experience was not the norm.

My mom was there recently. In regards to patient care they were very good. The nurses were very…read moreattentive when mom needed anything. The physical therapy staff were very professional and did a great job with therapy. The case management staff on the other hand were very hard to get a hold of. Trying to get them to help with placement assistance was like pulling teeth. They often took 2 to 3 days to return phone calls, so trying to do anything was difficult.

Do not, and I mean DO NOT, place a loved one here!! My father went in for a month to rehab from a…read morestrokes when he went in he had a healing diabetic ulcer. They neglected it to the point that his foot and leg became gangrenous. My mother ended up taking him to the emergency room from the nursing home because they let it get so bad, and he ended up losing his leg at the knee. My parents did not file a lawsuit at the time because my grandmother was also a resident, and a hospital advocate told us that they have had many reports of staff retaliating against patients because of family members reporting them! This place needs to be shut down! And if all that wasn't enough, check out this article on them that was just released by nursinghomesabuseadvocate.com https://nursinghomesabuseadvocate.com/blog/surveys/fredericksburg-va-woodmont-center/?fbclid=IwZXh0bgNhZW0CMTEAAR3mzWmWYkjeJF6_HGaVU5tNG-dk767dCCEcflX4RPW6rq_oET5JRrvpPOs_aem_erDuCzrv0NAkJE9BqEQnCw

This place is a disgrace to have anyone living in there! They do not fixed damage beds or anything…read moreelse! The food served is downright discussing for humans to eat. They are out many items that patients need daily, and visitors have to bring family members those items! My rating below a ZERO! This place needs to be closed down and some of the workers charged with neglect!

Always been satisfied . Gone many times and always been happy . They always see me promptlyread more

Wait time is terrible. The info about wait time and place in line is false. That only has to do…read morewith checking in. They make that pretty fast and seamless and then you are stuck waiting to be taken back and then still another wait before seeing someone. Not a good experience at all.