Scheduled through peddle for them to pick up my old suv. Took the day off last week to be…read moreavailable, they canceled. Took the day off to be available between 11am-3pm, driver texts me at 10:45am to confirm my title info, then I hear nothing until I reach out around 2pm. they are running late. I have to go get my kids. Can't get the driver to give me an ETA. Call peddle and they put me through to the dispatcher who is immediately hostile and disrespectful on the phone saying that they can't control traffic or their scheduling because it's "how the industry is". Every time I try to speak she interrupts me. No ma'am. When I make an appointment I expect to get it done in the time window. If you can't make the window, at least give me an eta or idk, be kind and apologetic?.I have a family and kids who have to be picked up. So unprofessional. I'd rather give my old car away than let these people make money off me at auction.

I needed a tow and they came quick! The cost was very reasonable and well worth every pennyHappy…read morewith the professionalism!

My car was in a tow yard and they lost my spare key during transport. Carlos and Marlon were very…read morepatient and understanding as we waited to get my other key. They were very professional and friendly and they're VERY affordable. I will definitely be using them again!

Needed a tow to trade in my car and I received a response within just a few minutes! Carlos and his…read moresweet wife drove all the way from Charleston to come help me, some of the friendliest people I've met since moving to Myrtle Beach. If you need a quick tow for a great price give these guys a call. Can't thank you guys enough!

My experience has been horrible. They towed my car from dizzy crab due to me being parked in a tow…read morezone unaware. cCompletely ripped off my service sheild. I no longer live in Florence I live in North Carolina. He did not want to look at my vehicle didn't want to work with me before I had to ride back to Nc I work Monday-Friday. I have been calling every other day sent over pictures as he asked. Repeatedly asked for insurance information not being given that information. Owner advising me to do what I have to do legally and he will do what he has to. Advised me to stop calling him he is busy, very rude. No company should work with them!

I didn't catch the guys name, but he was really good with communicating and was very helpful and…read morenice. I'd highly recommend them.

Great company! I was stuck in Lee County on a Sunday and FAB came to the rescue. Would recommend ‼read more

This Dealership lacks any Integrity with their BAIT AND SWITCH of a 2021 GMC Sierra "NEW" Truck…read morethey said was available. After talking with Sales Person and finding out the correct numbers, pricing, financing etc. I then drove an hour and a half to purchase the truck to find out that it was a DEMO TRUCK with 5,000 miles on It! I was beyond upset that I was LIED too and wasted my time. To make it even WORSE I spoke with a Manager that had the nerve to insult my intelligence by stating that "People LOVE Demo Trucks because by driving them it works out the KINKS"! SERIOUSLY?? Just unbelievable that they wanted me to by a USED TRUCK with 5,000 miles on it for NEW Vehicle MSRP! I told the Manager I was extremely upset they wasted my time , he then asked what I would offer on the DEMO and I offered what ALL Demos are DISCOUNTED for and he told me " NO and that he did t believe I was coming to buy today". I couldn't believe my ears when he said that, because I drove 90 miles to get there with 80 year old mother so I could drive the BRAND NEW TRUCK I thought I was getting home. This Dealership needs to take training course on Honesty, Integrity, Humility and Customer Centricity!

Do NOT buy a car from this dealership. It has been 140 days since I bought a car from them and…read morestill have not gotten the title. Has been the worst car buying experience of my life. To start with, we scheduled a test drive, show up and the car we scheduled is on the way to another dealership. Wait around 4 hours for it to be brought back, test drive it, go to talk numbers and they try to go up $1000 on the advertised price (said they "forgot" what it was before they transferred it). Then tried to low ball us $3000 on our trade in, said "nobody uses Kelly Blue Book values" with a KBB "instant cash offer" poster on the table right next to us. Thankfully we noticed the tail light assembly was out and it was past due for an oil change and got them to agree to fix that before we closed on the deal. It then took them almost 2 months to pay off the trade in and send me a refund for the payments I had to make on the car I no longer had. Now after almost 5 months and dozens of phone calls, I still don't have my title. Finally managed to get ahold of the owner, and he says it "slipped through the cracks" and they still have to pay the auction/wholesaler to get the title released. So, long story short, they sold us a car they hadn't even paid for themselves, and have given us the run-around for 5 months. I understand things get missed sometimes, but after 30-40 phone calls and a DMV dealer complaint doesn't fix the issue, it's because they just don't care about their customers once they get their money.