If I could give this location zero stars I would. After bringing my baby in because he hit his head…read morewhile playing they called DCS because they said they have to report this kind of an incident. Absolutely deplorable system. Do not bring your children into this location. Take them to a doctor you trust.

Very terrible Service. that bastard of a "Dr." that came in the room denied to treat my daughters…read morewart on her foot and said "thats a dermatologist issue" and walked out. Mind you I took my son in there to get his removed a month ago by a different Dr. same issue same urgant care... but for some reason this "Dr" that came in couldn't treat my 9 daughter and made her feel like crap. she's in pain and we are now going to another urgant care for help. Do NOT GO HERE IF YOURE BLACK!

Dr Simmons was recommended to me by my daughters' pediatrician for my two girls, for when they…read moreturned 18. I was not disappointed by this recommendation! When my insurance changed, she became my doctor, as well. Dr. Simmons is respectful, taking the time to really listen. She has a calm and peaceful demeanor. Whenever tests were ordered, I never had to call for the results - the office was proactive and always promptly called me.

I have been going here for years, Dr. Idella Simmons bed side manner is phenomenal, she is patient,…read morekind and fun to talk to. I feel like she is very informed on a variety of issues and keeps up on her licensing in a very timely manner. I love that we just don't focus on medical but talk about life and family. She is a PCP not a specialist and I am thankful she has referred me to some excellent doctors, who see me on a regular basis for other issues. She is in contact with them and is up to date on my overall health and care. Booking and communication is easier than ever now with the online portal. I'm not happy that she had to sell her practice, but it is almost impossible for a doctor to be independent now days, and completely understand the reasoning behind it. She's done great with all the changes and I know will continue to do so. I feel very confident in referring her to family and friends! Thank you!

Amazing service! The whole staff was efficient while caring and kind. Nurse Practioner Hunter was…read moreAMAZING, kind, effective and reassuring. This a building full of compassion!

Stephanie WElden NP gave me medical care yesterday. I was having trouble breathing and she…read more ordered albuterol treatment which helped me tremendously. I've been a pretty controlled asthmatic for 10 years since I've been on biologic but every once in a while I run into trouble. I was glad Stephanie was there and assessed my illness quickly. Was chest x-ray and prescribed antibiotics. The nurse caring for me gave me excellent care too thank you for doing such a good job.

Oliver Healthcare is an exceptional medical facility that now even offers Urgent care. The staff…read moreis so helpful. Today I was helped by Lisa Brinkley. Very polite, informative and so helpful. Miss Lisa was actually running the front aspect of the office while her husband attends the patients. I highly recommend Oliver Healthcare because they are the golden couple. You leave feeling better. You are heard. The quality of care I received is beyond words. Quality n excellent care.

They are excellent,I am very happy with the team.They can help with advise and the Insurance…read morecompanies.

Called this morning 11/1/2024 and spoke to a person named Mandy. I explained my symptoms and how…read morelong I've been dealing with them and how I really needed to see someone (my regular office couldn't get me in until weeks later). She told me she could make this appointment for this day at 2:05 at this Artistry location. I get here and they tell me that my appointment was set for my regular doctor nearly 30 minutes away. I'm very clearly upset and in pain and this receptionist proceeds to comment "girrrrl, rawr" and ask me if I want an appointment for Monday. After that comment, I shook my head no and proceed to walk out.

I finally found a convenient place to go for my annual checkups. It's located downtown so I can…read morewalk out route my bike here. The facility is very new and is absolutely spotless. There's even a little free parking lot in back for patrons.

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

IU Neuroscience with Dr.Mackay & Dr. Corey Owens (I think that was his name) was very informative…read moreand thorough Dr. Corey was 1st and did a great exam and took great notes! I had 2 videos from 4/17/2026 & 4/21/2026 which really showed both doctors how my eyes were not working together. Care was superb, and the office check in was seamless, with the doctor coming in pretty quick. Some of the exams were the same or similar to a regular eye exam, but there were a lot more that clearly defined my eye muscle issues. I will need to see a Neurological Surgeon to hopefully correct my vision to stop or greatly alleviate my double vision concerns. Highly recommended doctor

This is one fancy building for a doctors appointment. Even the handles on the restroom doors are…read morefancy. There is a parking garage in the back on 15th street. Today the machine to pay for parking located just inside the garage doors, would not read my credit card. It would not read the card of the man behind me either. I come here to see an ENT specialist for my sinus issues. Today I'm having a CT Scan and a doctor appointment. Service here was fast and on time for the scan and both doctor appointments.

I came in on a Sunday around 4pm after being bitten by a dog. There was no one else there when I…read morearrived and after handing over my ID and insurance to the receptionist I was called back within minutes. Someone (a nurse?) got all my basic health info and then I was seen by a physician assistant. While the receptionist and nurse seemed bored, the PA was super friendly. She cleaned me up and got me a prescription in no time. This location is newly built, nice and clean, and the PA told me they are generally never backed up, so it will definitely be my go to (hopefully I won't be back though!). After insurance my visit was about $90.

After having visited a different urgent care type setting a week earlier, I wasn't particularly…read morethrilled when my primary care physician wasn't available for a timely appointment and instead referred me to this setting, Franciscan Express Care. However, given my growing concern over some dehydration issues and an ongoing issue with my leg, I opted to go ahead and give Franciscan Express Care a chance. Located in the CityWay area of near downtown Indy, Franciscan Express Care is located across the street from my primary care physician but is situated somewhat better in that it has free parking and a pretty easily accessible building. The parking lot is smaller than expected, though it's fairly workable and does have accessible parking spots (though there's a slight grade to them). This same building offers urgent care, wellness programs, sports physicals, drug testing, occupational health, lab, and x-ray services. It's open from 7 am-11 pm daily, a definite plus in the world of urgent care. Because I am an active primary care patient of Franciscan, my registration process was fairly simple. I registered within a few minutes - the staff was friendly, though they were on the phone with a supervisor upon my arrival. They did apologize when they got off the phone. There was an electronic board that essentially told you where you were at in terms of waiting (without violating HIPAA). That was helpful and decreased the "I'm waiting" anxiety. Truthfully, the wait was rather short and I was taken back to do the usual pre-check followed by a visit with the physician's assistant. I believe here name was Sarah Thill, though I may be wrong. Regardless, she was incredibly compassionate, a great listener, asked good questions and expressed concerns that perhaps I should consider going to the ER. She opted to offer me an antibiotic with the recommendation that if I wasn't showing signs of improvement soon that I should go ahead and go to the ER for further evaluation. I was incredibly happy with her presence and the thoroughness of her evaluation that definitely went beyond the usual urgent care exam. I was easily in and out within an hour and my prescription was ready for me by the time I arrived at my pharmacy closer to my home. As things would pan out, a few days later I did end up being seen in the ER and admitted to the hospital for several days. So, essentially, the urgent care here really did their job and made a solid recommendation that ended up being 100% correct. I found the setting to be comfortable and the exam rooms to be more wheelchair-friendly than most urgent care settings I've been to in the past. While one never quite knows what to expect from urgent care given the different clinicians one may experience, my visit here was definitely positive and I would easily return should the need arise in the future. While I still prefer my primary care physician, this is a great alternative. As a matter of note, while I wasn't required to pay upfront because of my insurance my final bill ended up being just over $90 - a good 10-15% lower than most IU Health urgent care settings.