I had a very good experience here. They got me in quickly and everyone was kind and helpful. I got…read moretaken care of and definitely recommend this facility.

I went here a few days ago and tested positive for COVID and strep. The only medication I was given…read morewas a mild antibiotic. I called back four (4) days later, still experiencing symptoms and asked if there was anything else they could do for me. I was told I would have to come back in and be retested. Why? For another office visit fee? This place is ridiculous and I will never ever be back. Please consider finding a "real" physician's office that cares. I'm not sure why they call themselves First Care. In my opinion, they do not care in the least. Think twice before going here, folks. Don't waste your time, energy, or money. Epic failure on all fronts. I'm completely disappointed and still very ill. Beware.

The ladies there were phenomenal when the hubby was having an allergic reaction. So grateful for…read morethe care he received.

Now, an update! My UTI ENDED UP MORE SERIOUS! I had gone to my primary Dod and referred to a…read moreLexington Urologist, soonest appointment was 2 months! Serious issue, called Georgetown Urgent Care again and also talked to the same lady! She said I will see what I can do, in a Friday! She Called BACK! She had an appointment for me The next work day, Monday! All said and done, 3 visits, bloodwork, CT scans, a scope procedure, then the big one! A tumor removed, ALL before my doc could have gotten me a first appointment! All I can say is, Thank You Georgetown Urgent Care and My now favorite APRN Ashley Smith! She went well beyond anything near normal to help with my issue!

I went last week suspecting Covid or flu with an awful sinus pressure headache. I tested negative…read moreand was told to come back in one week if symptoms haven't resolved and I would need antibiotics for possible sinus infection. I went back today and was greeted with a condescending provider who told me I was wrong and not having sinus pressure, that I was have a STROKE and needed to go the ER. My blood pressure was low to normal, I'm in my 20s with no risk factors and I was never given even the slightest neurological exam to warrant her to believe I was having a stroke. Then, she suggested I drive myself to the ER while she believed I was possibly having a stroke. I went to another provider and it was confirmed that I have a sinus infection and a double ear infection. I'm not sure if they were annoyed that I was back and my only complaint was sinus pressure and headache, so they intended to "scare" me not knowing I'm also in the medical field or if they are actually incompetent and should not be practicing.

Came to get a "rapid test" for COVID for a concert. Explained to them that we would be sitting out…read morein our car. No call, no reminder. Appointment window came and passed. Finally, walked inside and was told by the receptionist that she didn't know we were in our car and we should have waited outside. Oh well I guess. Reason for the one star review is because of Fast Pace itself. Receptionist did her best with the rules she was given. Needs better signage because we were told we had to wait outside last visit, didn't have to wait outside this visit. No clue what happened there. Management step your game up and make life easier on your understaffed locations. Not fair to employees and doctors who have to jump through hoops in order to get a COVID test for patients. What should have taken no more than an hour at best has now taken 3 hours and I'm writing this still inside the location. Pitiful, fast pace.

I walked in and received care within 5 minutes of my arrival I was in a room. The APRN listened to…read moreme and got me the tests I needed; everyone was very kind. It took about an hour total from the time I walked in to the time I left with test results. I totally recommend this place! I came around 5PM and thought it'd be packed but it wasn't thankfully.

Sunday at 3:30 2 hours in lobby before triaged…read moreZero communication about wait times or providers Was told by provider when I said we have been here over 2.5 hours when they came in the room that "well we only ever have 1 provider" That could have been shared with me when I checked my small child in, also an approximate wait time. The individual that came in after us was quoted an hour wait time, we were never told any times. Will not return, when triaged a strep test wasn't even done only flu and COVID which were negative. provider after coming in to give results of flu an Covid which my chart shared before she did said well I can test for strep now, at this point we had been there only a few minutes shy of 3 hours. I said no thanks I will follow up with her PCP. She has not had anything to eat or drink in over 3 hours we can't wait any longer. which we did and she was positive for strep within 2 minutes. Sad we had to make two visits with a small child. Norton Immediate care was zero help. we will never return.

The outside seating and the wonderful staff make this an unbelievable! The owner goes above and…read morebeyond! I eat here everytime I come into town. I eat there 3-4 every time I'm there! I love it!

The doctor is very knowledgeable and friendly. She takes the time to thoroughly explain conditions…read moreand medicines.

everyone was so great here!!! and they really seemed to care about me and my health. being a woman…read moreis hard but it can be even harder when no one listens to you. I felt very comfortable and heard here :)

Why people go to the emergency room for minor things that can be handled at UTC, is beyond me. The…read moreinsurance co payment is usually cheaper and the wait is always shorter than the ones at the ER. After a long day of work, I was ready to blow off some steam, so I headed to the gun range. Long story short, I ended up here that evening. After about a 15 minute wait, a few shots (not the good kind either) and 9 stitches, I went about my merry way. I will admit, it wasn't all that minor. But just as an example, the doctors there can handle basically anything that the ER doctors can. I've also taken my daughter here for sports physicals. They usually run a special on them in the late summer/early fall. The outside doesn't look like much, and you usually see a panhandler at the corner of Boardwalk and New Circle... neither beats the things that you usually see in the waiting room at the ER.

I have been going to Brannon Crossing UTC for years! They are kind,and the process is fast and…read morestreamlined. Every Dr. I have ever seen there is compassionate and great bedside manners. Its a great place to go if your in a hurry, or cant get into your regular doctor in a timely manner, or if you want to avoid the hospital ER

Took my 90 year old mother to this urgent care t treatment center this morning at 8:00 am. She was…read moreexperiencing deep coughing and hadn't rested a few days. We checked in with about 10 other people. Their process was streamlined and efficient. We were in a room in 1/2 hour. All personal were great but a special shout out to Dr. Smith. I have never seen a doctor with such wonderful manners and concern and compassion. He was funny and had my mom at ease immediately. We both loved him. He walked us to the exit door. This was as great an experience as one could hope for given the circumstances. Thank you all!!!!

I go to this place probably three or four times a year for different things. I am always happy with…read morea service I get there the doctors are very knowledgeable they talk to you with good bedside manners. They discuss your care with you cuz you're a team not just telling you what they want.

I visited Trihealth Priority Care on July 24, 2026 and saw Christina Kopras, CNP who DID NOT LISTEN…read moreto me at all. I had crushed my hand on the outside edge 9 days earlier and was still in significant pain. I was x-rayed and she told me that I was fine? When I got home I looked in MyChart and the x-rays showed only the inside edge of my hand (i.e. the thumb area), The radiologist only commented on the thumb area, saying it matched an x-ray from 10 years ago indicating I had no current damage. Unfortunately my injury was NOT near my thumb and the injury site was not even x-rayed. I'm now going to a specialist for an evaluation. Very disappointed in Trihealth Priority Care Anderson.

I'm convinced this is the best urgent care within 100 miles. It's always quick getting in and out,…read morethe people who work there are so kind and warm, and I always leave much better than I came in. I've been to this location multiple times for myself and for my daughter- every physician we've had has been phenomenal and really took the time to listen and empathize.

This is no urgent care! They dont have the abilities to run simple blood or urine test. An urgent…read morecare should have at least a few in house diagnostics.... the growing consensus that Ive heard and experienced myself was "you need to go to ER." Went to different urgent care and they diagnosed me with stomach bug... I would not reccomend this urgent care to anyone.