This lot is great for city parking during the day. The value is definitely there - cheapest lot in…read morethe area. It's really safe, most everyone who parks there works for the city and has a personal badge in and out. The lot is a giant tube with a continuous ramp so the floor numbering system is quiet confusing as is the walking out part, there's stairs and an elevator on one side of the building only (the Madison side) BUT they close at 7 and do NOT get yourself in a tangle like me. Without going into too many details- I showed up 1 minute past 7 and the security guard inside was "not allowed" to let me in. You must call a phone number for them to send someone to let you in, and they claimed there would be a 1 hour wait. They were nice enough about it but it felt unnecessarily bureaucratic... so long story short don't stay too late!!

They never have space and instead of putting a sign the get all pissy and throw their hands up when…read moreyou try to come in to park

I actually appreciate this garage. It's convenient and is covered and for the most part, clean. I…read moream angry that their pricing is not correctly reflected in their signage. The sign says $2/30 min. When I paid, it was more like $3.60/30 min. UPDATE YOUR SIGNAGE!

Tight spaces, confusing entrances, a mysterious dead end, coin operated, broken EV charges and dark…read moreand gloomy is this underground garage. The parking spaces are very tight. Even if you drive a compact car you will have to have the body of an acrobat to get in and out of your car. I'm not sure who designed these spaces but it was likely a bean counter with a healthy salary. Confusing entrances. Apparently there are two. I was very confused when one was shut down for the day. I guess it doesn't take much to confuse me - but in my defense it was my first time to this fine establishment. A mysterious dead end plagues this garage. Drive down it and you will be stuck and bewildered as to your next move. A road that goes to nowhere. Now you've been warned to follow the signs in the garage. Coin operated parking garage. I've never seen that in my life. Usually you get a ticket and it gets printed out with the date and time you entered. I have no idea how that information gets assigned to your coin. 8th wonder of the world. Broken EV chargers. If you drive an EV you might count on this working here. Range anxiety is still a thing with EV drivers. Likely it has no blame on the garage itself and is probably more an issue with the provider of the chargers. The garage is underground. Its dark and gloomy and there is no sunlight anywhere. Somehow very disorienting. Furthermore when you go to the elevators a door shuts behind you and as your waiting for the elevators your in this area of very stuffy thick air. Once you get out of the elevators your in the main plaza right where you likely want to be - which is the big plus of parking here.

Confusing, crowded, and chaotic. It's been awhile since…read morewe've visited Bay Street in Emeryville. They have made changes to this parking facility since, and none for the better. They've instituted an absurd pay-in-advance system, where you pay for a set number of hours, instead of ticketing in and out and paying afterward for the exact time you used. How am I supposed to know ahead of time how long it will take me to shop and/or dine? Failing to pay in advance, or overstaying your prepaid hours results in being charged a $30 all-day fee. Without a ticketing system, I have no idea how they track any of this, but ok. You can pay at a kiosk, or by QR code. Of course they've eliminated the option to pay in cash, SMH. They should be incentivizing visitors to spend more time at Bay Street, but this weird parking system only makes people want to get their shopping/dining done as quickly as possible and bounce. This is hurting the businesses at Bay Street, and the merchants need to band together and insist on a better system. The garage is extremely crowded, and the spaces way too narrow. It doesn't exactly feel very safe either. Be very alert walking to and from your car here, and don't leave anything of value in your vehicle. P.S. If you get one of their 'tickets', just ignore it, they are not legally enforceable, as they are not issued by the city nor any government agency.

I am not sure why there hasn't been a full scale revolt by the business at Bay St over the…read moreridiculous parking situation. It drives me a little nuts when there is a system in place that has worked for years not only here, but in every parking garage I've ever been to is scraped for something that no one wants, makes no sense and drives customers away. Why do these businesses put up with this? Old system take a ticket and pay at a kiosk on the way out. New system pay ahead of time for a set time frame when you have no idea how long you will be there. Dumb, Dumb, Dumb. If you park past your time frame it's a $30 ticket. I understand it may be not enforceble and can just ignore it. May want to check that if one ends up on your windshield. Also, with this new paradigm of parking it appears the stalls are narrower. Overall, I hate parking garages. Cars packed in like sardines, banged up doors, and randos roaming around with nefarious intentions. A 1 STAR review is way too generous but yelp doesn't have negative stars.

Mobile check in to the garage allows you to open the entrances yourself. Was greeted by security…read moreentering and leaving the garage. Saw a show at the Fox Theatre and our parking was only $19 for the duration. would park here again

We took advantage of the city's promotion and parked here for $5. It was super convenient to the…read moreuptown restaurant and show we were attending. Upon pulling into the entrance, a woman handed the driver a piece of paper to indicate what zone the lot was set for. She scanned the parking app QR code on the pay box and told us to pay on the app once we parked. We found parking on the second level and easily walking out to Franklin street to sobre mesa restaurant.

This place is a fucking scam. I misplaced my ticket so when I had to exit, I had to pay full price,…read moreeven if I had proof that I was on the ferry because the ferry validates parking. Fast-forward me arriving back home I find my ticket. The policy that they have here is that if you don't have your ticket, you have to pay for a "lost" ticket which is $20 However after I paid the ridiculous amount, I found my ticket in my pocket of my other jacket. So I call and say I have my ticket if you look at the records, you can see that it's been validated on the ferry. And they just said no we can't do refunds. REGARDLESS, THAT YOU HAVE PROOF THAT YOU WERE ON THE FERRY AND THAT YOU VALIDATED IT, DOES NOT MATTER. IF YOU EXIT THAT GARAGE GOOD LUCK GETTING ANY KIND OF COMPETENT HELP.

Garage is great for people trying to get to work in the city and wish to take the ferry. My only…read moreissue is that you cannot use the restrooms if you decide to pay for parking at this location. The large sign saying restrooms this way is very misleading as asking to use it is frowned upon.

I always park here whenever I have a mammogram or bone density test at the Carol Ann Reed Breast…read moreCenter across the street. The entrance to this garage is on Hawthorne and make sure you take photos of where you parked and what elevator you're near so you don't get lost! I did so this time as the signs are rather confusing and there are no stall numbers on the parking spaces. Today, I allowed 30 minutes to find parking. I parked on B3 level and close to the Hawthorne Street elevator. Took the Hawthorne Street B3 level up to level Hawthorne Street B1. Someone passed by me and I asked how to exit the garage and she led me around the corner to the ADA exit/entrance and it takes you outside on Hawthorne Street. So I went to my appointment and now Carol Ann Reed Breast Center gives you free two hour validated parking, just like the old days before COVID! So coming back to the garage, I went back the same way I came through the ADA entrance/exit and inserted my original ticket to scan next to the door. I entered and turned right around the corner to the Hawthorne Street B1 elevator, went down to B3 and found my car! When I exited the garage, I had to insert the original ticket, then the validated 2 hour ticket and got out! Woohoo!

I rarely give reviews but this is the worst parking lot ever & everyone knows this! I couldn't find…read moremy car when I had to leave & had to find help (good luck for that too!) for a mammograms and ultra sound! Who is in charge of this parking lot! Why can't the medical people get this lot to be better and for us patients! Does anyone care? The medical center will validate but if you can't find your car, what's the point!!

Car will get broken into. Not secured at all very dangerous. It's glad all over the grounds from…read moreall the cars being broken into while security sits in the car sleep or on the phone.

This review is only for the Tesla Superchargers…read more Lots of spaces are typically available. However you do have to pay to exit the garage as if you were paying to park. The hourly rate is only $2. But if you only come here to charge it makes it questionable that those charging have to pay a parking fee. Because the garage is covered you don't have to worry about getting rained on or excessive heat. But this garage is always dirty. There was even pee at one the charger stalls.

Not much you can say about a parking garage, but this place is reliable. It's $10 all day, and $7…read moreEarly Bird Rates for folks who get there before 9:30am and leave before 6:30pm. That's cheaper than most of the smaller lots near by and definitely cheaper than the one of the Kaiser lots near by which is $14. I've tried to get monthly parking which I hear is even cheaper but there's a long waiting list. If you're just in the area for a couple hours, meters are still probably your best bet unless you have a tendency to go over and get parking tickets. They usually do special event parking when there's a show at the Paramount Theater. If not I think they usually close around 7pm. They recently went through some changes, now they have pay stations that will accept credit cards, before it used to be a pain if by the end of the day I didn't have cash to pay for parking. On Wednesdays it's usually packed because the Paramount usually hosts the swearing-in ceremony for new citizens. If you don't come to the lot by 10am-ish, it might be hard to get a spot in that lot. Again, it's a parking lot, so nothing to jump up and dance about, but for folks that drive to work in the Uptown Area, I think it's one of the best options barring parking far enough away into West Oakland where they don't have meters.

Avoid this garage because they would not tell you that you have to get out of the garage in the 15…read moreminutes even after you pay for the entire day. I paid for the entire day from 8:30 to 3pm and when I was leaving I realize that I left something in the office and after returning I was told that I have to pay again because exceeded 15 minutes time frame. I call the customer service and ask where is the statement of the 15 minutes rule and clerk said "we don't have to post this info and don't waste your time to argue with me" So I was charge twice for few hours parking