Sung is excellent! He always makes sure I am ready and comfortable before each session. He talks me…read morethrough what we are going to do each session and explains to me what to expect at the end. He provided great advice and recommendations on your activity level after each session and never tries to sell you something you don't need! I would recommend him to anyone who is need of pain relief or tension relief. The office is so peaceful I find myself falling asleep during sessions. Each room has enough space for you to sit and relax after your session and is also very informative. Thank you Sung for your care and support!

I came in seeking relief from pain and I'm feeling so much better! Not only that, but I've found…read moreit's reducing stress and just creating overall wellness and peace of mind. Sung is very easy to talk to and clearly skilled. The office is soothing, clean and so nice to spend time in. Highly highly recommend!

This was only my second time having acupuncture and it was wonderful. I had the massage and…read moreacupuncture combination visit and it was both relaxing and beneficial. Amy was the open to explaining as much as I wanted her to regarding the procedures. I truly felt like a new person after my visit. I have already referred someone and looking to schedule my next visit.

Amy is professional, thorough and extremely knowledgeable. She has been a staple in my life for all…read moreaspects of health. I highly recommend her!

This was such a spa-like experience! The staff is wonderful. The space is beautiful, clean,…read morecalming. Rachelle was incredibly knowledgeable, kind, and supportive. After a long day in meetings followed by hectic traffic, they did not make me feel rushed whatsoever, but took plenty of time to give me the best experience possible. I haven't had acupuncture in years, but this was the best acupuncture I've ever had done. I left feeling like the tension had evaporated from my head and neck. They gave me a warm tea to drink on the way home, and I slept so deeply last night. I will definitely be back!

I was skeptical coming in for relief for an injury, but several sessions later I'm scratching my…read morehead & starting to think accupuncture is really good. The staff here is amazing. The front staff always assists with your questions and even received a vm from the owner who was out of town to follow up on a question. Brent is awesome as well. He's professional and explains everything thoroughly throughout the entire session. The place itself is calming and it's very clean and welcoming. Something like this can be intimidating for first timers however the entire staff puts you completely at ease. Booking or canceling sessions is so easy. Recommend wearing comfortable clothes to your session. Also make sure to grab a cup of tea after your session, it's like a warm blanket when you leave.

Dr. Yin is awesome, he listens to you and can help you. I had 8 treatments form him. He has…read morerelaxing Chinese Music playing during your session. I have Sciatic Nerve problems on both sides. He is very knowledgeable and is a wonderful host.

This review is to let people know not to waste their time…read more The absolute disregard for people's time and money cannot be stressed. After communicating through text message and phone, I confirmed the date they gave me. Flew out from another state, spent money on a hotel and a rental car just to be told our appointment was not confirmed. They attempted to give me a time earlier than the time I was originally given which I could not make given the time difference from the area I am driving in from. I was told they were full for the day and tomorrow unless I could make that time work, which I said I could not. Instead of making the situation right and taking full responsibility for the miscommunication, I was asked, "you never gave us your son's information so how were we supposed to make the appointment?" More information was NEVER asked of me. I simply confirmed the appointment date and was not prompted anything else. Again, instead of correcting the situation or trying to amend it, I instead was blamed for their lack of communication and clarity. This was an appointment for my 14 year old son who has been severely struggling with chronic lyme symptoms and we are already at our wits end trying to help him. The blatant lack of care, consideration, and communication specifically by Chrissy, can cost your family thousands of dollars you do not have to spend on a specialist who will not make time for you when their office has made a mistake. I should also note, when I followed up the day before, I didn't receive any message or email back, it was only after I had to call past opening time, for me to be told the appointment was not confirmed. Again, they do not care about your time or your money or your sick child. That they've made perfectly clear.

I've been a patient for more than a year now. I've gone for relaxation, pain management, and…read moreeverything in between. Dr. Phiakhamta is a talented, empathetic practitioner who listens closely to me and treats my symptoms accordingly. And oh yeah, definitely buy some of the Muscle Ease he sells. Great stuff!

I wish there was an abbreviation for miracle worker that Dr. Dearing could add after his name. He…read morereally is amazing at what he does. The way he practices is like nothing I've ever experienced. He spends time with his patients and is not dependent on a prescription pad to fix your ailments. He treats the problem not the symptoms and that makes all the difference in the world. He is genuinely passionate about helping each individual client and sets the expectations appropriately. I know several people who went to him as a last resort because they weren't able to find a solution anywhere else. The reason is because he's approaching health from a completely different perspective while considering all parts of your body and how they work together. I am not a fan of doctors of any kind. I am typically pretty suspicious of the medical field in general. But I would trust Dr. Dearing and his staff to take care of every person I love. Thank you again for what you did for me.

I went in with a hurting back and after a visit or two I was healed. The holistic approach Dr…read moreDearing uses is awesome and it works. I've also had nausea because of cancer treatments and the acupuncture has helped that as well. Very professional with a nice office in Cool Springs. Beats trying to get relief from a message hands down.

I booked an appointment a month in advance for alpha gal treatment. I paid $150 towards the $550…read morewhich is the total amount for the service. The $150 is to hold your spot, totally understandable. When booking they send you a form that says they don't allow small children during the appointment. I read it but unfortunately I have no family or help out here, my husband and I moved here from out of state 6 months ago. My husband works full time and my appointment was at 10:15 on a Friday. So I drive an hour and half to my appointment and I show up with my 10 month old daughter in her stroller, toys packed, snacks packed, bottles packed. Anything I can to keep her occupied. Karen, the office manager opens the door, no greeting, no kindness, no warmth. Just takes one look at me and my daughter and says "it's going to be about 20 minutes and we don't allow small children" I tell her that I just drove and hour and half and I have no other option. I'm immediately insulted and embarrassed. They didn't even give me an opportunity to show them my daughter would've been totally fine for the appointment since she's used to it. I have to bring her with me everywhere, I have absolutely no help. Karen was combative, rude and fought me to the bitter end. Mind you, we're standing outside of the office not even in the privacy of the office. She didn't even allow me inside, she moved me stroller out of the way and shut the door behind her. The owner Scott who does the procedure is at the desk, wouldn't even come outside to acknowledge what was going on even though he clearly saw and heard. Karen was cold, heartless, and belittling. There was absolutely no warmth towards me as a new customer. She could've come outside and said "Good morning, I know your appointment is at 10:15, we're running a bit behind I'm sorry. Also our policy is that we don't allow small children, do you think she's going to be okay during the appointment or would you like to reschedule?" The entire conversation would've went differently had she not treated me and my baby like an inconvenience. At this point I'm in tears because I obviously do not want to give them my business, I want to take my baby and go home and Karen is arguing with me about policies and refusing to give me back my $150. After arguing with her for 10 minutes outside, she says she'll talk to the owner and see about changing the refund policy this time. She calls me and says "we will refund you the $150, I hope you're happy about it" no apology or empathy. I leave and drive an hour and half back home. The owner never called to apologize. I understand kids can be annoying, but have some compassion for the mothers who don't have any other options. We're human beings too that deserve the same treatment as everyone else.

I was in Franklin/Nashville TN for the weekend, from Chicago. My son started coming down sick…read moreFriday night and I googled acupuncture & herbalists. Franklin Acupuncture & Herbal Medicine popped up, so I called Saturday morning and was able to get in to see Scott Nugent L.Ac. who treated my son with herbs and acupuncture. Scott was super nice and informational and helped my son feel so much better before we had to fly home on Sunday. Thank you so much for seeing us and helping my son feel better. I would highly recommend going to see Scott Nugent L.Ac. In Franklin, TN.

I have done Acupuncture, it was so good for my pain. I went…read morein with persistent scapula pain that was affecting my daily life, and from the very first visit I felt heard and cared for. The treatment was thorough, professional, and incredibly effective. My pain has improved so much, and I finally feel relief. Thank you for your knowledge, attention, and genuine care!

Acupuncture & Massage has helped my many pains from a car accident more than regular Specialists…read morehave been able to. I highly recommend them.

I can't say enough good things about this office. I came in dealing with pretty bad sciatic pain,…read moreand they not only helped relieve it, but actually kept me on track with a solid plan to fix the root of the issue. What really sets them apart is how structured everything is. They give you access to an interactive app for physical therapy, which makes it super easy to stay consistent at home. It's straightforward, effective, and honestly one of the best tools I've used for recovery. On top of that, the entire staff is amazing--friendly, professional, and genuinely care about your progress. The doctors are knowledgeable, thorough, and actually take the time to explain what's going on and how to fix it. If you're dealing with pain or just want to stay aligned and healthy, this is the place to go. Highly recommend--10/10.

Absolutely Class A professionals...our whole family relies on the Cool Springs Chiropractic Team to…read morekeep us all moving!!!