Very friendly staff here and helpful…read more This is the place for obtaining certified birth and death records and help with things related to them. Spacious counter, ample free parking, and (at least when I was there) no line to wait in. Some documents & services can be obtained "while you wait, while others may involve a processing time of several days.

I ordered a death certificate for my sister which I promptly received (less than 3 weeks) to find…read moreout the social security number was redacted. We are trying to retrieve some unclaimed money from my dad who passed away. Ohio is requesting her social security number to be on the death certificate. Why would they not have the fact that a persons social security number doesn't get put on a certificate for 5 years? and why wouldn't it be on there in the first place? They aren't coming back to life. Then when I tried to get this done the agent hung up on me because I told her the county I am in wants me to pay for another certificate to get this done and I wanted a refund that I shouldn't have to pay for it twice. What is wrong with this picture?

Outstanding service by the staff of the 410 S. High St office during my CCW permit application…read more The staff was friendly and extremely efficient--less than a 24-hour turn around from application submission to permit in hand. Thank you for making it an enjoyable experience.

I have car accident June 29. I schedule appt for July 15 8 to 430 to avoid disconnect of service…read morefor review inspection. It's 6 pm. I move 4 appt to accommodate. I move 4th to 6:30pm. I call 3 times to request call back. 3 time I wait for rep. He say they still come and it now is 6 pm. I miss my neuro my speech and my broke rib appts for this inspection. You people monopolize.e us and you suck. I prefer move from Ohio then to have this service. Very angry. Over water over electric no one has poorer review than Columbia gas of Ohio. Fuck you

It's a rip off. Wish I knew how or if I could attach photos. Our bill last month was $58.76 and…read more$52.66 of that was Delivery charges and fees. How does it make any sense that 89% of my bill is for the sheer privilege of using their services. And of course even in the months we use none because the only thing that we have that's gas is our heater, we still pay $52.66 a month because we COULD turn it on if we wanted to.

Okay so first off I am a 19 year old just starting to figure out how to do everything with my…read moreinsurance and to be honest this place isn't as bad and scary as it seems. The workers there do seem to actually be nice and somewhat trying to help explain what you need to do but I've only gone here twice so far by myself. Also the best times to go are Monday or Sunday at around 8am-10am, I've never had to wait in a line for the downstairs part and for the upstairs part I've only had to wait 45minutes while sitting.

I dont know why they are making it so hard for me to get assistance. Idk if I did something wrong…read morebut I've verified everything I was supposed. I proved that I live in the shelter with my daughter. Yet they are asking for income of someome who no longer live with. I was ask to verify my income, where I live and proof I dont work at jobs anymore. I guess that isn't enough for whatever reason. I dont understand why people that dont like people get jobs helping people. I not asking for Pity, im just homeless and trying to get food. Why are you making it so hard for me? I verified everything i was asked to during my interview. If I verify that I dont live with someone anymore. Should they not be dropped off my case. Im so confused here. Was it something I said that someone didnt like?

I had this God awful ex husband and my then married name was still on the auditor's website 37…read moreyears after the divorce! I tried to change my last name years ago and was unsuccessful. Now I don't know if the rules changed or I happened to get ahold of a very helpful employee by the name of Tyler. He walked me right through what was needed including attaching a legal description of my property so that I can finally get my current name on the auditor's website. Tyler was also very prompt in answering my questions. I really appreciate it. And for those of us who are lucky enough to have at last paid off the house, your taxes can be withdrawn monthly from your bank account. That is a lot easier than getting the big bill at the same time your Christmas bills come in. And they pay you interest even though interest these days does not amount to much. The main thing is that your tax bill is paid and you don't have to worry about anything except making sure you have sufficient funds in the bank for MONTHLY taxes. They make it so easy to budget.

I won't kid you... I fully expected that having to go downtown to get our dogs registered was going…read moreto be a very painful process. It turned out our pet store was no longer handling the acquisition/renewal of dog licenses. They told me that another nearby pet store was probably still doing it, but I called them, and they were out of tags. So, there I was, on the last day before license fees doubled (which was completely my fault) headed downtown to fill out a bunch of paperwork. I have never been crazy about the process of licensing. However, having to go downtown, find a parking space and so forth somehow seemed less preferable than going less than a mile to fill out the paper. However, it turned out the process WAS actually pretty painless. Actually, it was quite convenient, because everything's computerized... and, of course, sorted by owner names. So the person helping me had all the dogs called up, old ID's, numbers and everything. What's more... just before making this trip, I discovered (in the process of gathering our dogs rabies numbers) that one of our dogs' rabies vaccination had expired. So I had already made an appointment for the shot for the next day, and told the clerk I would be coming back and registering the last dog tomorrow. She said I could just call in the new number the next day, so I wouldn't have to make the trip and pay double for the one dog. So, I took R.C. to the vet, got the shot, called in the new rabies number... bang. All set. All-in-all, I was in and out within 20 minutes, and I spent most THAT time walking in the County building or in the elevator (they only take cash or check, so I had to ride down five floors to the nearest ATM). So, yeah, this experience actually turned out great.

This is probably the one place in the courthouse you actually wouldn't mind being in. It's actually…read morenicely decorated. :)

Went back to get marriage abstracts (certified proof, for insurance, etc.) Once again, no wait…read more Once again, friendly and helpful service. This time I remembered to take metal stuff out of my pockets, so breezed through security. It's so nice to have pleasant, efficient experiences at government offices. I set aside far more time for this than I needed to, so when things went smoothly I had time for other errands.

I spent some time at the courthouse this month. It's a pretty worn building that could use some…read moreaesthetic updates like the entry doors and flooring. The staff was nice though and helped me navigate when I got lost. There's a LOT going in there! People were everywhere but things seem to run pretty smoothly.

After living in Columbus for about 8 years, I was finally summoned for jury duty, here at the…read moreFranklin County Municipal Court. I got a letter in the mail about a month in advance that included very detailed instructions, everything from how to get there and where to park, to what to wear and how much I'd get paid ($25 a day). When the day officially arrived, it was pretty easy to report. Everyone was really friendly and helpful. They've done really good work in regards to making the process as painless as possible. Everyone from security to the parking attendants made me feel like I was a VIP. Everyone knew I was there to fulfill my civic duty thanks to the badges we were asked to wear. A few other tidbits... The cafe was solid with a lot of food options and the view of the city up there was beautiful. I had no problem at all with the wifi and was able to get some work done while I was there. They kept the room we were in stocked with free water and coffee and played movies all day long. They even had guest speakers come in and talk to us about the court process. While I didn't end up getting selected to serve on a jury, it was really cool to see the inner workings of things. Whenever I get summoned again, I won't be as disgruntled about it now that I know what to expect.

I have called well over 20 times; different days of the week, different times etc. They have never,…read morenot once, answered the phone. There is a message about high call volume and then hangs up. It does prompt you to visit the website, however, not all information is on their site. The information that I NEED is not available on the website. I live in a different state and the only option I have is to call. You can't leave a message or anything. This is absolutely unacceptable!!! This is why so many people hate government ran agencies. Absolutely worthless!!

So, what is it with government agencies being efficient and friendly? Remember how the BMV used to…read morebe a pain- long lines, surly employees? Okay, sometimes it's still not great, but it is way better than it used to be. The post office usually has friendly people at the counter, and lines move. And random government offices like this one are actually a joy to visit. Well, maybe not a joy, but seriously, not depressing and really pretty nice. We needed to pick up Baby K's birth certificate. Yes, you can mail in a form, but I had a good experience at the Ohio Vital Records office downtown and wanted to give this place a shot. And try a BBQ place nearby, but surely that didn't influence my itinerary... Anyway, I found this easily. Right at the corner of Main and Parsons is the big Columbus Public Health complex. Swing around back, and there is a big, free parking lot. Walk in and the records windows are to the left. I had my form filled out already, but you can pick them up there. Take your payment and form to the window on the right, closer to the entrance, then go back and wait near the window on the left. They'll call you up (I waited less than 5 minutes,) and then you're done. Boom. That's it. Birth certificates cost $25; they have fancy ones for more, I believe, though that might just be at the Ohio records office. The employees were friendly and obviously efficient. I ended up with plenty of free time. Go check it out.

You take number ticket wait til b they call staff are very nice helpful at helping you any way…read morethey can their great bunch people very kind caring their great for community