This is an A # 1 pet salon! The owners are very loving and caring to our animals, they are very…read moreexperienced and take great care of our doggies while they are having thier salon day. This is the best pet salon in this town and the prices are very reasonable! I feel very safe leaving my animals with them.

We took our dog here while we were visiting relatives to get a wash and groom. That was the…read morepossibly the worst thing we could have done. When we got there for our appointment and the sign was turned to closed because the owner "didn't want any business today" that should have been the first clue. We were told three hours and when we showed up to collect the dog the owner had the nerve to chew us out because she wasn't done. A simple "I'm not done yet" would have sufficed. When we got the dog back, the cut was uneven, his nails were cut but not filed, and even though we told her the dog had sensitive skin, she used something that broke him out horribly. This groomer's ineptitude will cost us a ton in vet bills to get him comfortable after this. Run - do not walk - from this groomer.

best place for grooming in franklin. i genuinely can't think of a bad thing to say about their…read morework, their hospitality, really just about the store in general. if you complain of the smell, please stay in your gated community and complain from there. it's a PET store, not a donut factory. Sydney & Cody up front are very knowledgeable and sweet. Crystal is an award winning groomer, so don't miss out on a good groom based on what Appalachian folk have to say. I stand on what I believe.

First impression, disgusting place. Smelled of strong amonia from animal urine saturating the…read morefloor. Dead & living roaches noted on merchandise. Plants looked unhealthy, rotting & dying. Fish looked fair; algae growing in all the tanks. Birds, hedgehog, Guinea pig were precious. Staff were well-educated and nice. Noticed dogs being groomed (they were neat and pretty). Did not purchase anything.

Katie does a wonderful job of grooming our springer spaniel, Bailey. She is gentle, kind and…read moreprofessional and always on time. I highly recommend her service! Kyle B.

The owner, Katie of this wonderful mobile grooming is extremely experienced, kind and gentle to my…read morefur 75 pound fur baby. A much needed fantastic, convenient service to just walk out my front door into her mobile salon for dog grooming at my own home. Quick no drive back and forth to town, no drop off with delay of picking up our fur baby, no cage or kennel needed. Just walk out your front door to her luxurious spa for my fur baby. We all pay for concierge, convenience of service! Katie's service is the Best addition to our Mountain! Try her you will be pleasantly impressed! Maryellen Cashiers area

This dog salon is owned by two people who have no business working with animals. My husband dropped…read moreoff our dogs on our first visit and the man who came out to pick our dogs up to take them back to thier "holding cell" jerked there collars so hard they came off and then he yelled at my dogs! I dont feel safe with my animals going there! Although the people who own the business are rude and unprofessional the dogs did smell good and thier nails were properly trimmed.

Wonderful people. Saw this other review and had to write something. Wayne and Katherine are the…read moremost caring people I have ever met. They have always treated my babies with love and compassion. Katherine always does an excellent job grooming and they always come home happy. Many of my friends take their dogs there too and I've never heard anything but praise. I highly recommend them. We have been going there many years and hope they never leave. Lol

They are so kind and caring. They go above and beyond to listen and take care of your pet needs…read more First time customer and I was beyond impressed with their knowledge and kindness.

First time my Sammy went to a cut & he looks amazing. Will revisit again…read more Friendly staff!

GoFetchGo Franklin is wonderful! Jen & Michelle are so wonderful with my two dogs and two cats. I…read morecan rest assured when I travel that my pets are happy and cared for.

From the owner: We are hardworking and caring pet sitters that come to you. Dogs, cats, fish, birds, goats,…read morechickens and horses, any type of fur baby, we are happy to help. We take your dogs on hikes, playtime at the park, rides to the vet or daycare, we accommodate you and your pet’s schedules. We want you and your pets to feel safe and comfortable with us. We have great reviews and references.

Dr. Ball and his team are outstanding! We live about an hour away, in rural NC, and our pet rabbit…read morefell ill. There were no exotic vets available nearby and Lake Chatuge Animal Hospital took us right in. Our sweet bunny, Max, received excellent care by the team at LCAH. They truly saved his little life. We are so grateful!

They always are so good to my dogs! A little pricey but good service is worth it! My dogs had their…read morefirst grooming there last week and they looked so adorable! I recommend the grooming service at Lake Chatuge!

when we go out of town we always bring our cat to Paula's. he is always loved on and cared for…read more great place for cats

Place is clean (or as clean as a place filled with dogs and cats can be), pens, doors, inside and…read moreout , are secure and well maintained, staff is pleasant and attentive. We've taken our cat there twice and will do so again.